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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.5 out of 5 stars with 1782 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,782 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product,working very well, no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to replace a Samsung topload that blew its top twice. So far, the LG has worked wonderfully. Quiet, efficient wash cycles are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still too new to say that much about how well built this washer machine is or is not. But so far it’s holding up. Again, a little pricey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this washer for a month and so far so good. I especially like the clear lid. Would like a more comprehensive manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Liked the tub was stainless steel and there were a large number of cycles. Runs quietly and is energy efficient. Top of the line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but good.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. Couldnt connect it to wifi/app (but who actually needs to remote control their washer and dryer). Otherwise its good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last washer that broke down was nothing compared to this one, this washer will really clean your white shirts, I am amazed how clean and white my white shirt came out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Made a great difference from our old washer. It cuts down on time spent during laundry day. Easy to use and great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I have ever brought - hands down! I was very faithful to Samsung for years and unfortunately there were always issue. This machine works flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. A lot of nice features. The built in faucet is great for spot rinsing. I love that the washer reminds me to clean it regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    Bestbuy dont give good service. It is not worthy t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give only one star not to the product. I gave it to bestbuy. After I paid for three years for securityin case something happen to the product. According to bestbuy that information does not appear in my bestbuy account. They never return the phone calls. Did not help with the issue with the machine. My son called several times and they had us waiting and nobody answered. Now I can not wash my clothes. Bestbuy irresponsible and dont care.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Awful assemblyman

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery/assembly guy was too lazy . Didn’t assemble,didn’t delivered the old washing machine too. He is just so lazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That it measures each load, adjusts water used = !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    features from size to tech variables is impressive. That it alerts with musical tones sure beats a buzzer. Getting more than expected is atypical, but true with this machine.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Pass on this washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a known defect where this washer will not turn on. I found a temporary "fix" for this is to unplug the machine for ~10 mins then plug back in and press and hold the on button. This is happening more frequently and is a pain! I've had this machine just over a year. Junk! LG should recall and fix.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are concerned to learn of this ongoing issue. We would like to gather your information so that we can assist. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will research your case and doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    Best washer!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine, its awesome. The only issue is its really deep so i need a step stool to get to the bottom of the barrel not a deal breaker though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working very well. It has just the right features. It is large enough to hold a large load of cloths. The wash cycle is fairly quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! I love the way it is self balanced and love the signal on it. I always know when my load is finished. Clothes come out amazingly clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the 2 month wait

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with operation and design. Would like to see the top vented when closed and not in use, but was not a deal breaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is fine but the default settings are not good. Most of them are warm water settings. I wish we could save new defaults.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Got what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i wanted, had a similiar model but different brand (Kenmore) Only negative is excessive condensate at end of cycle on underside of lid

    I would recommend this to a friend