Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $849.99
Clearance
The comparable value price is $1,249.99

Customer reviews

Rating 4.5 out of 5 stars with 1782 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,782 reviews
  • Rated 4 out of 5 stars

    My new washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am really happy with this washing machine. It's still new to me so I don't know all that it is capable of. I am looking forward to learning more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rj

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love product .nice work fine.will recommend other to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ehh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a few weeks. So far mostly happy except noise. I was led to believe that going with this type of washer was quite. Not this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wash machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine LG very nice I like that you can look into your clothes and see the water and see how it’s washing I would recommend the LG pricewise is very high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth the money, it really does clean your clothes and saves water and electricity. It has a sensor so it knows how much water to use and for how long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great cleaning and washing clothes. Everyone was nice and very helpful and help me get my washer that matched my dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good washer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but clothes don’t as clean as they should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality as expected from Lg

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and easy to use. The app connectivity is a bit gimmicky but I guess is nice to have it tell you when the cycle is done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were just going for a look, but it washes clothes well and if this fits the look you’re going for it’s worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    W

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, it's a decent LG washing machine. No complain.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Would not recommend.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big machine. I really don't need the Wi-Fi. The cloths get all twisted around each other. Wrinkles are pressed in. most of my cloths I like to air dry so they are very wrinkled and I don't iron. I can not reach the bottom to get the cloths out. I have to use a kitchen tong. The cloths do not always come out clean.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Dryer/washer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer ever! Had it for a year and no issues very user friendly and so many options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer looks good and have two ways of loading, top load and side load. The problem is at the end of the cycle the load is still damp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful machine, great price! Delivery was on time and problem free.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    On the fence

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will wash a thick king size comforter! Loads come out nice and clean. Have had some come out with bleach spots, but I’ve never used bleach. May be due to the pre-soak cycle or rub off of benzoyl peroxide? It does sound like a jet engine taking off. Have tried balancing numerous times but it violently knocks and bangs.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your washing machine. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 5 out of 5 stars

    LOVE IT!!!!! Amazing washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!!!! Amazing washer! Now I need a step stool, lol (I am 5' 3" and can barely reach the bottom).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer I've owned!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed that this machine washes clothes and that it automatically adjusts the water load, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS WASHER! It is beautiful. You can download different cycle to it also. The app tells me of here is a problem and when it finishes. Sweet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high tech so the directions could be more clear, more specific to this machine model.They seemed generic to fit different machine models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHING

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking washing machine. Does an excellent job washing. Enjoy the fact that it sets time for finishing the clothes cleaning.

    I would recommend this to a friend