Customer Ratings & Reviews
- Model:
- WT7800CW
- SKU:
- 6329765
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Would not recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a big machine. I really don't need the Wi-Fi. The cloths get all twisted around each other. Wrinkles are pressed in. most of my cloths I like to air dry so they are very wrinkled and I don't iron. I can not reach the bottom to get the cloths out. I have to use a kitchen tong. The cloths do not always come out clean.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Washer is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is fine but the default settings are not good. Most of them are warm water settings. I wish we could save new defaults.
No, I would not recommend this to a friendEhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for a few weeks. So far mostly happy except noise. I was led to believe that going with this type of washer was quite. Not this one.
I would recommend this to a friend- Cons mentioned:Reliability
Pass on this washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a known defect where this washer will not turn on. I found a temporary "fix" for this is to unplug the machine for ~10 mins then plug back in and press and hold the on button. This is happening more frequently and is a pain! I've had this machine just over a year. Junk! LG should recall and fix.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are concerned to learn of this ongoing issue. We would like to gather your information so that we can assist. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will research your case and doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
- Pros mentioned:Cleaning performance
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were just going for a look, but it washes clothes well and if this fits the look you’re going for it’s worth it
I would recommend this to a friend Issues in less than a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it at first! However 11 months in and it is turning off during the wash cycle. Now I have a tub full of wet clothes. We have to wait 6 days for Geek Squad to come out and the washer isn’t even a year old! Very frustrating!
No, I would not recommend this to a friend- Pros mentioned:Capacity
On the fence
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will wash a thick king size comforter! Loads come out nice and clean. Have had some come out with bleach spots, but I’ve never used bleach. May be due to the pre-soak cycle or rub off of benzoyl peroxide? It does sound like a jet engine taking off. Have tried balancing numerous times but it violently knocks and bangs.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your washing machine. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Quality as expected from Lg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and easy to use. The app connectivity is a bit gimmicky but I guess is nice to have it tell you when the cycle is done.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great cleaning and washing clothes. Everyone was nice and very helpful and help me get my washer that matched my dryer
I would recommend this to a friendEfficient dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer looks good and have two ways of loading, top load and side load. The problem is at the end of the cycle the load is still damp.
I would recommend this to a friendLove love love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THIS WASHER! It is beautiful. You can download different cycle to it also. The app tells me of here is a problem and when it finishes. Sweet
I would recommend this to a friendWasher Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high tech so the directions could be more clear, more specific to this machine model.They seemed generic to fit different machine models.
I would recommend this to a friendWasher review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works well but couldn’t get the Bluetooth WiFi smart connect to work and is the downfall but it washes more clothes and uses efficient water.
I would recommend this to a friendVery happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this because my old one broke. My clothes could actually seem cleaner. I enjoy the app and letting me know when the load is complete. Very easy to use.
I would recommend this to a friendExcellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product,working very well, no problems at all
I would recommend this to a friendExcellent results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this washing machine for 4 weeks, but so far it has provided excellent results. It is very easy to set-up and the clothing comes out very clean.
I would recommend this to a friendLG WASHING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking washing machine. Does an excellent job washing. Enjoy the fact that it sets time for finishing the clothes cleaning.
I would recommend this to a friendGood performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, Its working the way I expected it to be. The only problem for me is the depth of the barrel. The performance is very good.
I would recommend this to a friendDryer/washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer ever! Had it for a year and no issues very user friendly and so many options
I would recommend this to a friendGood washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is an advertised and functioning well for us. Seems to get the clothes nicely cleaned and with great energy efficiency
I would recommend this to a friend