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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1782 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,783 reviews
  • Rated 5 out of 5 stars

    Washer purchase and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the product, and with the ease in purchasing it. Installation was smooth and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. Does a great job and works amazingly. Best one I have bought and used yet. Great system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washing machine as my old one started leaking and it was a great decision so far, it has been almost a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge! Been using about a month now with no issues, would highly recommend this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like but has an issue.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the washer but water fills the detergent dispenser and overflows after every cycle. Exchanging for another washer, same model.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washes good, holds a lot, even king size quilts . but I don't think it rings out enouth

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a great washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer! Deep drum and perfect for a king size comforter. I love wifi capability and getting an alert when the wash is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice washer has alot of new features and has no problem washing a Cal king comforter we love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    LOUD!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large capacity is nice. We like the fact that the washer and dryer communicate over WIFI. Downside, this thing is obnoxiously loud. When it engages into the spin cycle one would think their house is coming down. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly LG

  • Rated 5 out of 5 stars

    Amazingly smart washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer for my aging parents. I wanted something that was easy to use and water efficient. My parents are extremely happy with the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG Washer, it is quiet, efficient, and really cleans everything. Absolutely worth the purchase price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Turbo Wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options to choose for spinning and amount of time and water levels. Works great. 1 month of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG all the way around is the way to go! I have always had LG! It’s definitely reliable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knows husband from wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars but it honestly likes my wife better. I always get the lid lock error. The machines are rising up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No operating instructions came with the appliance on using the washing options on the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far very pleased with the washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still learning all the bells and whistles of the washer and dryer and that will take a little time, thus far very pleased with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a little noisier than my old model I replaced, I am overall very satisfied with my new LG washer. Installation was great, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough to complain about LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I noted in my dryer review, I've had two sets of LG washer/dryer combo's over last 7 years. Have never had an issue with either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modern washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Love the WiFi setup. With the LG app, it notifies you when load is done and remaining cycle time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes come out so soft and fresh! So much better than my old front loader! Love the way the water is adjusted by weight!

    I would recommend this to a friend