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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1782 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,783 reviews
  • Rated 4 out of 5 stars

    cleaner clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars because its rather difficult to adjust water temp, extra rinse, etc. Otherwise clothes are very well washed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than a front load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it’s going to be ok. Not totally sure about it yet. But it is way better than the front loads

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed feelings about how thorough clothes are wash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this washer a couple of months, so far washes okay, though in the regular cycle there r parts of the clothes in it that appear not to have gotten wet, meaning not completely washed, this is the case even with putting little amount of clothes. So we have to put what would be an average size load on the heavy cycle or the machine doesnt release enough water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great washer and dryer for the technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's takes time to learn how to operate the washer and dryer technology. Once you get the hang of it, it's smooth sailing !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The clothes are looking at me dirty again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer the only negitive i have is the cycles are very long and I wish I could turn up the end ringer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tyler

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, however I am not a fan of this brand, too much technology

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is great for a compact space without sacrificing cubic feet on the inside. And really gets my clothes clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG top load washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG top load washer Works Great! washes fast and takes a lot of clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive washer. Easy to use and efficient. Timely wash cycles. Improved over previous LG washer that leaked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes washing fun with my Kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing and no issues so far. maybe it is too early but satisfied with LG quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine The only negative is the length of time it takes to do a heavy load Usually over 1 hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 5.5 Cu ft 12 cycle washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer, so far, my wife thinks it is great, especially the size on the washing tub and its capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, my maytag went out so I took a chance with tis washer. I am very pleased with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta machine . We love it and works everything with out an problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great top loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a front loader with this top loader and so far we are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall washing machine. Solid value for the price. We are using them in our rentals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy laundry

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very economical for the price and with extra features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this washer again. So easy to operate and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. The features are great. I love being able to control it with my phone. Clothes come out clean and fresh

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laaaaaaaag

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons on the right side control panel can only move the setting up. So, if you want Semi Warm, you have to hit that button 4 times. If you press too quickly, it will sometimes not register and sometimes just lag; you just have to wait and see or you overshoot and have to go around again. It doesn't remember your settings either. So if you don't like washing with warm, you have to do this every time. Using the dial is also frustrating. It doesn't track with your hand if you turn too quick. Speed wash is 4 clicks to the right? Not so fast. You have to go slow enough to let it play the full chime 4 times. The chime is about 250ms which doesn't sound like much but every time I go to speed wash, I want to throw it out the window (which is obviously impossible since the basement window is small). Does it get clothes clean? I guess. It doesn't look like it given how little water it uses, but they come out smelling clean.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG