Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $849.99
Clearance
The comparable value price is $1,249.99

Customer reviews

Rating 4.5 out of 5 stars with 1782 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,782 reviews
  • Rated 5 out of 5 stars

    Washer Dryer set

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed! Delivered with care and in a timely manner. Great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASH DAY DELIGHT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine. Could not be happier with all that I can wash in this machine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laaaaaaaag

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons on the right side control panel can only move the setting up. So, if you want Semi Warm, you have to hit that button 4 times. If you press too quickly, it will sometimes not register and sometimes just lag; you just have to wait and see or you overshoot and have to go around again. It doesn't remember your settings either. So if you don't like washing with warm, you have to do this every time. Using the dial is also frustrating. It doesn't track with your hand if you turn too quick. Speed wash is 4 clicks to the right? Not so fast. You have to go slow enough to let it play the full chime 4 times. The chime is about 250ms which doesn't sound like much but every time I go to speed wash, I want to throw it out the window (which is obviously impossible since the basement window is small). Does it get clothes clean? I guess. It doesn't look like it given how little water it uses, but they come out smelling clean.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    LG washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with LG product. Previous washer was LG. Nice features and great color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes washing fun with my Kid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing and no issues so far. maybe it is too early but satisfied with LG quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, love it, love it! Best washer I have had so far. Quiet, pleasant tune

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love my washer and dryer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The love I have for my new washer and dryer officially makes me old. Simple and beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer!! Couldn't be more happy!! Excellent choice to replace my old washer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is really amazing , the quality is very good, 100 % recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. It’s a great machine and the team who set it up were wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. The features are great. I love being able to control it with my phone. Clothes come out clean and fresh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Top Load Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes well! Somewhat noisy. However, over all it is a great washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with this purchase. I have a large family and this has been a huge time saver for us!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For a new machine, this is loud!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a brand new washer it works well, but it is very loud on the spin cycle. It was installed by Geek Squad, but I did some more feet leveling to try to balance better. I hope the noise gets better as I don't think it could get any louder. I will continue to monitor and this might need to be inspected or returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance, will be getting the matching dryer. Very easy installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dennis and Mark did a great job installing our new washer. Very professional and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hell Yeah!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The spindleless large tub makes cleaning bed linen super easy. I love everything about this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using LG washing machines for 15 years. They are the best in my opinion and the new models are even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent; Delivered on date promised and installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit that appears well made. Durability is a question only answered with time passage.

    I would recommend this to a friend