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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.5 out of 5 stars with 1782 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,782 reviews
  • Rated 5 out of 5 stars

    Nice machine but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the attributes of this machine are nice, the unit is louder than expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did our research on Consumer Reports. Absolutely correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG Products

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! Works great, I really like all the features. So worth the money. I love the color too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic top load washer, Best Buy was on time with product received in 3 days during The Plandemic!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer and good quality. Many washing functions, so I can choose each function when I want to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great unit. Works very well and it is a well built washer. Plenty of setting for variety of cloths.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well nice look cost along haven't had any issues as of yet and I do recommend to others to purchase set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a few weeks but everything seems to be working and clothes are getting cleaned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, but the WiFi will not connect. The instructions for enabling the WiFi do not help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it especially when it sings when it's done and then you control it with your phone or when it tells you when it's done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do, LG is a great product you will not be disappointed in any manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If is too heavy it do not rinse. Like big bed comforter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a few scuffs on the surface, very good cleaning quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase, working well. Professional and courteous delivery team.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First wash and it failed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned an LG washer/dryer combo for over 10 years. Those two machines worked with no issues. The only reason we bought a new set is because we have remodeled our home and wanted a fresh set. MISTAKE! During the first wash we were startled by a horrendous noise coming from the laundry room. We contacted LG and to their credit, the repair technician came quickly and verified that all was not well. In fact, the transmission was bad. A brand new machine with a bad transmission. Come on LG, you lead us to believe that this puppy passed quality control? The Tech recommended that since it was brand new to contact Best Buy for a replacement. We have never experienced such product failure. However, LG did react fast and Best Buy will shortly deliver a replacement model. We do like the LG brand so will try again. However, IF we hear that nasty grinding transmission noise again.........then, like the man says...."you cant fix stupid"....LG.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane LG

  • Rated 4 out of 5 stars

    Love the washer, settings are a little confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set water temperature etc. Have read owners manual did not help. Googled this and it has helped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I love it clothes clean and crisp and fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase so far

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase, this washer really gets my clothes clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the washer and that it was available and I didn't have to wait a month to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is our 2nd LG - our 1st one lasted 10+ years - love the machine!

    I would recommend this to a friend