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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.5 out of 5 stars with 1782 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,782 reviews
  • Rated 5 out of 5 stars

    But it?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it only problem is connecting to wifi it’s really hard to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and easy to. It's just the right size for any room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were wonderful. On time, virtuous and helpful and also cleaned up when they were done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Large and Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity. We like it much better than front loader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is nice fits great in my space. I love washing my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient machine has many more options than my old washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, but I wish it was bigger. It does everything and washes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good cool love ok wasn't easy getting in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wry deep. A little hard to get clothes out. Quiet washer. Clothes come out clean!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer is great!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    size of the washer is much bigger than the old one we had. Im really happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer . Very stylish and I love all the cycles that it has .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It is exact what I wanted and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service. The salesman and installation teame excellent. Thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping busy household clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity. Keeping our busy household with baby clothes and work clothes clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, excellent washing, clothes come out so much cleaner than my old machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why go anywhere else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, service, price matching, and ease of doing business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the salesman to delivery there were no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase because it was on sale for a good price. Quite when in use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great next level

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents and sister love it. It’s a modern washer, use the correct settings and works

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is for huge loads and this mom isn't happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are pregnant or planning to be, do not get this. Im 5'5 and can't reach all the way to the bottom. This thing takes longer to set up, to calculate the water and to fill than it normally would. I am not hard to please at all and I always end up buying bad review items and I am still happy but this by far was so time consuming and horrible to wash clothes. It took me a full like 5 min to get this thing started and a normal washer you can have the lid open and the water running and you throwing you clothes in at the same time. Not with this one. It locks so you have to put your clothes in first and then the soap, downy, etc. Then you turn it on, select your options and then wait till it fills. Since it does not give out enough water, you always have to select extra water to fill up more but and its still not enough but you can't put more water in. So if you have a large load like me with blankets, it absorbs lots of water and there are spots that the soap didn't reach which I was not happy. The turbo option should be taken out because it does not wash turbo. Turbo should cut the time to 30min but every time you add any additional option at the end for me it was like 1.5 hours. Overall not happy at all, does not wash well, and time consuming. The only thing about this washer for the 2 weeks I had it as it spins so well that its a short drying time and its sleek look.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are really sorry that our unit did not meet your expectation.When it comes to the cycles that we will be using it really depends on the type of clothes that your are trying to wash specially for bedding,cotton etc.Our machine has a sensor as well that will check first the weight of the clothes to dispense the correct amount of water since we want to save water but it doesn't mean that it will not wash the clothes properly.We still want to thank you for taking time review this product.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG