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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.5 out of 5 stars with 1782 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,782 reviews
  • Rated 5 out of 5 stars

    Quite and good.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good. It works pretty well and with no noice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Top Load Feature.. Makes doing laundry almost fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted: big, fast washing, effective

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not thrilled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited functionally. Having come from a manual dial controlled machine to this, I have been very disappointed to find that you don't have the ability to mix and match type of wash with water temp, spin cycle, etc. For example Normal wash doesn't allow you to access Low spin; Permanent Press doesn't allow you wash in HOT. None of the wash combinations I would normally use are available. Customer support said that maybe the next generation of machines would have greater flexibility. For this amount of money I shouldn't have to be wishing for an early demise of my machine.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job! Saves a LOT of water. Easier on clothes. Less detergent. And faster too! HUGE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product,best products ever, I love this LG product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful washer addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine. So far, works great. Good design for reducing vibration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend LG Washers and Dryers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with LG for a 2nd time - great products. They're durable and great function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Washer . Easy to fit any laundry room. Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to understand manual.s;lfk;fl ;slf;dlfk ;slfd;flk ;slf;dlk s;ldf;s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great gets whites really white and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a perfect gift. It is better in person than picture. Love it so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one sent was returned due to balancing defect. Second one has not had issues and runs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash away

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer had to be a specific size which is smaller than average size. It works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst washer purchase EVER

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get this new washer, but I have been so very disappointed! The deep wash setting and water plus option must be chosen for every single load. When we did not use these settings in the beginning, the water was inconsistent - many times there was not enough. However, we would sometimes open to adjust the load or add, and entirely too much additional water would be added. We would literally have "clean" loads with garments that had dry areas and other areas with caked detergent. The water levels are completely illogical! We have had more problems with the distribution of weight in this machine than I have ever experienced with all of the washers used in my life combined! Although not with every load, I now have to redistribute the load manually on a weekly basis, usually with bedding. I can understand with coverlets - it has happened with past washers. However, it now happens with every load of sheets! Considering this along with the dry spots before we began using the settings as mentioned above, I question the quality of the wash. My last washer was also an impeller - I know they should and can work better than this. Additionally, the spin cycle is extremely loud. It is so bad two of my dogs are frightened to the same level as fireworks! I strongly encourage anyone considering this washer to reconsider. I researched and decided on this washer due to the high ratings I read. This purchase was a waste of money, and I'm so sorry we chose it! I sincerely wish we could exchange it. We had our last washer dryer set for over 15 years - I will NOT be able to use this set much longer!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very convenient to use love it. Am not regretting buy this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan in the Oxnard store handled the sale beautifully!! The installation was seamless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes smell clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a front loader and our clothes smell clean! we also love LG products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Washing Machine!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This too loader was bought for my sister. She absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with lots of settings for bedding, normal wash and antibacterial setting

    I would recommend this to a friend