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Customer reviews

Rating 4.5 out of 5 stars with 1782 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,783 reviews
  • Rated 5 out of 5 stars

    Great Washer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer! Highly recommend it for anyone looking to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great washer. Saves a lot of water compared to our Hot Point we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a smart purchase at a great price thanks washer machine LG

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Buyer Beware - electronic panel problematic

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write reviews but feel compelled. Purchased this washer in Sept 2020. Beginning in May 2021 it periodically wouldn't turn on, which is all the time now unless the washer is reset by unplugging it and holding start/pause button for several seconds. Per non-LG repairman, this issue is not uncommon and to remedy, electronic panel requires replacement (~$500) since the 1-year warranty is exceeded.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Very Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer & clothes are clean !! Had Maytag for 20 years & now LG .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality, great features.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal for Independence Day. High quality washer with some cool features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO FAR SO GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE HAD IT FOR ABOUT ONE MONTH, WORK AS IT SHOULD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be a solid washer but it is loud would be my complaint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No words to explain how easy is to do laundry!i recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be a great washer so far!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG hasn't disappointed us!! Love the dryer and how it opens in two different ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for washing garments.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful washing machine. It has all kinds of options on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever!! Great experience with Best Buy!! Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for large amount of clothes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great washer and it had good features, like accessing it from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful with Account

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful to get my rewards account updated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good washing machine our clothes come out nice and clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a second one as the first one wouldn't drain. Best buy costumer service was very helpful and sent out a new one right away. New one works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer so spacious Love the he glass door!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly and quietly with excellent cleaning action.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is wonderful the settings are great I have enjoyed using it

    I would recommend this to a friend