Customer Ratings & Reviews
- Model:
- 50UM7300PUA
- SKU:
- 6334034
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, and remote control of the 50" Class - LED - UM7300PUA Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great picture and sound, as well as the user-friendly interface and the magic remote control. While some customers have concerns about the viewing angle, navigation, volume, legs, and brightness, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Just ok..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The legs are really cheap..not really a sharp picture..
No, I would not recommend this to a friendGreat TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price!!!!¡!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendTV has a line through it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the TV for our home in Florida and had it installed when we were gone. Turned it on and it has a line through the screen. The box is gone, so now I have to figure out how to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see you are experiencing an issue with lines appearing on your TV. You can troubleshoot this from the following help article: https://www.lg.com/us/support/product-help/CT10000018-1387209695776-horizontal-vertical-lines-or-partial-image ^CP
Dissatisfied with picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried everything to get better picture quality even checked you tube to see what settings works best & still not thrilled with picture quality
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Picture quality poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When looking at the TV and you are not directly in front of it, the picture is not as sharp was when you are directly in front of it. the more you move from the center of the of the screen the fussier the picture gets!
No, I would not recommend this to a friendTV was previously returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV seems to be working fine however it was a previous return as someone had already set up their Netflix, amazon, etc on it. Should have been sold as an open box item and not brand new.
I would recommend this to a friendBuffering
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new 50 inch TV and after about 2 minutes of viewing, the buffering signal? circles in the middle of the screen for about 10 seconds I can watch again. This happens all the time. It never happened on my LG 42 inch TV, and have two other TV's that connect to Amazon through wi-fi. LG's customer service is closed, Best Buy Geek Squad cannot help. The nearest Best Buy is 90 miles away, so not really convenient to exchange it. I am also afraid that the exchanged TV will act in a similar matter. LG's on-line and phone support is not available.
No, I would not recommend this to a friendBroke
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen had a internal thermal failure and cracked by itself. I read online reviews and it’s common with LG tv’s
No, I would not recommend this to a friendGreat picture but tv randomly blacks out.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is incredible however the tv randomly blacks out and then comes back on. I can not recommend this to anyone. Had a Vizio for 10 years and never had a problem. First LG purchase and very disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together.
Lasted less than 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for my son's gaming and sports watching, but the image and audio blacks out intermittent. Luckily within the exchange period
No, I would not recommend this to a friendTrue color turned up 12 days after being bought!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv turned completely black and then picture would return on multiple channels on the 12th day of purchase so I immediately returned it next day and bought a Samsung 50’ for $20 more. This one is working fine.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it was defective and that you had to return it.
Your feedback is very important to us and will be shared with our product team.
If you decide to give LG TV products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Lasted less than 2 hours!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set everything up, and started a movie. 1 hour into it, the tv buzzed and made a crackling sound. Then it shut off and would not turn back on. This is my first and last LG tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together.
Disappointed in product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve owned this tv for 6 weeks and it bit the dust 2 weeks ago. Geek Squad came out last week and now we have to wait another week for them to come back with parts. Pretty lousy Best Buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together.
7 months old and having issues!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disappointed in the quality of this LG tv. It is only 7 months old and already having issues with it blurring and sound going way up. We have to get out of the program we are watching or turn the tv completely off the get it working again. I expected way more from a company that has been around so long.
No, I would not recommend this to a friendNo good picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried many ways to have the picture fixed,but none worked. Absolutely desappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Bluetooth is not enabled
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried to use the bluetooth feature but it does not appear to be enabled on my TV. When I go to settings, and the sound out feature, I can scroll through the options and "Bluetooth" shows up. But it is greyed out and will not allow me to connect to nearby bluetooth devices.
No, I would not recommend this to a friendToo big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too big and the feet should have options to come closer
No, I would not recommend this to a friendNot a nice one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like product.. Want to change Fair quality tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Smart is an overstatement
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture quality. However, I hate this TV because of the "smart" capabilities. WebOs is horrible. Very limited apps, can't get HBOMAX. Can't cast from phone. It's so frustrating. Will never buy an LG TV again.
No, I would not recommend this to a friendCatfished on how many inches it is!!!!! NOT 50”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was suppose to be a 50” ! I measured it and it was only a 44” !!!! Come to find out that it is measured diagonally!!!!!! Smh!!! I was suppose to get free Apple Music for 3 months and never got the email for it either!
No, I would not recommend this to a friend