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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 209 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 209 reviews
  • Rated 4 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Have not used ot much yet. Fits our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inch lg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase dont regret buying from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not be any better. Hi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received good advise and excellent service.Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing my old LG with a new one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price! Replacing an older LG tv that does not support apps. The only issue is the volume, A sub and center speaker solve that problem.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    LG TV Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv amazing, didn’t come with the Alexa remote though. Also the connection with the tv and remote is very weird as it take a long time for response.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, RodB. Thank you for sharing your experience with us. We understand your inquiry regarding the remote and the responsiveness of your LG - 50 Class UA77 Series LED AI 4K UHD Smart webOS TV (2025). We understand that the unit didn't meet your expectations regarding the included accessories and performance.
      https://www.bestbuy.com/product/lg-50-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT65T
      The UA77 series comes with a standard remote; however, it is "Magic Remote Ready," which is required to use the built-in Alexa features. For the response lag, we recommend checking for any available software updates under Settings > All Settings > Support > Software Update to ensure optimal performance. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    LG UA77 4K great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in store asking for the best value under $500 for a new 4K TV and I’m happy with this LG UA77! Onsale w/insurance $360!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    typical great LG product. I have OLED to others and LG does not disapoint. Great price too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this tv. My only concern is sometimes the color seems off. I don't like the remote much. Overall I would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goodstuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good products, and they stand behind them. Always buy there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great tv for its price it has internet that you can browse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great!! Everyone was so nice and helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for gaming, absolutely incredible resolution

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Annoying TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is very annoying and may be going back. When I turn it on every morning to watch YouTubeTV an ad comes up, then it makes me scan a QR code to sign in, then after I choose a channel, the sound comes on with no picture. I tried unplugging it, waiting a couple minutes, then plugging it in again, which seems to work. Having to unplug it every morning to get it to work is ridiculous! Also, if I watch part of a program then turn off the TV, when I come back later, this TV goes back to the spot in the program that I turned off instead of going to the current lineup. The picture quality seems good, but the volume has to be adjusted for each channel.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Catherine! Thanks for sharing your experience with the LG 50UA7700PUB. We understand how important it is for your TV to deliver a smooth and seamless viewing experience, especially when using streaming apps like YouTubeTV. The behavior you're describing with startup ads, QR sign-ins, and inconsistent playback sounds like it could be related to app settings or firmware.

      You might find helpful tips and troubleshooting steps on our support page: https://www.lg.com/us/support. If you’d like personalized assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can take a closer look and help you out. -Junel LG

  • Rated 5 out of 5 stars

    Lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv nice screen and overall great living room tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price, but the sound and time it takes to load could improve.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Only giving 4 stars because there doesn’t seem to be a way to remove the LG logo when turning the tv off.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could’ve gotten the Roku tv for a fraction of the price, it’s ok

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, KennedyW. Thank you for sharing your experience with us. We understand your inquiry regarding your LG 50" Class UA77 Series LED AI 4K UHD Smart webOS TV. We appreciate your feedback as we strive to provide high-quality technology and value to our customers.
      https://www.bestbuy.com/product/lg-50-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT65T
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 4 out of 5 stars

    Crappy Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awful, tinny! Sucks that I have to buy a sound bar!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a little better picture all and all its ok for the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lg ai 50 tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size easy to install. Slow though especially when turned on controlled is huge and stopped working after 10 days

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jimmy. Thank you for reaching out. We understand the importance of having your LG TV (50UA7700PUB) model start up quickly and respond smoothly. To improve the performance speed and remote connectivity of your 50UA7700PUB, please follow these troubleshooting steps: (1) Reset the remote by removing the batteries and pressing the power button for 15 seconds before adding new batteries. (2) To speed up TV startup, enable "Quick Start+" in the General settings and check for software updates, which often optimize performance and reduce menu lag. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT. We’d be glad to take a closer look into your unit and offer more tailored assistance. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy LG