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Customer Ratings & Reviews

Your price for this item is $138.00
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The comparable value price is $749.99

Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and ease of use of the 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many appreciate the smart TV features and the affordable price point. While some users find the remote control could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,049 reviews
  • Rated 3 out of 5 stars

    Okay TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was okay but I felt the lifting was too dark. Also it didn't have other apps I needed for it to be a smart tv.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    tv/phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is ok nothing special frame rate is slow at time. the phone is just for work and dont really care about it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer's regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Save some money, get the cheaper one" I told myself after the salesman told me I should spend $400 more on another tv. The juddery motion is awful at times, just ok others and I have spent hrs. calibrating the settings with only minor improvements. Salesman was right and I should have returned this thing. Cheap quality guts and poor performance. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get the color right. Still have to put up higher and hope it does not distort picture.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Paid too much for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's only 3 usb & have issue with the connection to devices. Tv doesn't recognize the connection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV did not have adequate picture Quality and I returned it for a 55" Sony that looks marvelous!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to watch sports but no settings give a clear picture , not happy with my purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see a difference in the ultra 4k vs the tv I just had. Got an awesome price on it though!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first television that is a smart great picture and sound I like it and my family too .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok tv. Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Samsung Led tv. We decided to upgrade and got this LG 4K tv expecting it to be better than my 2010 Samsung LED. But for my husband and I, it was worst. The picture quality wasn't better and was very gray and shadowy. We messed with many different settings and was the same. We ended up returning it. Wasn't work the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent TV once calibrated although blacks aren't overly dark but for the price I couldn't complain. The issue I have is that after 2-3 hours of watching TV, the sound starts to get chopping and then the TV reboots. It did this four times in two days. Hoping I just got a defective unit but will be returning and getting a Samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best TV for entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been happier for my television I got.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but there is something missing. I should have checked it first.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right at the time. The TV I wanted was not in stock.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died in less than a year and a half!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Power light flashes and nothing happens. Several others have had the same problem (check the web). Customer service says “not our problem as it is 4 months beyond the one year warranty”. LG stand by your product! Should a $550 dollar tv die in 16 months??? And what about the multiple complaints about the same issue from other users? This is a defective product that you need to take responsibility for. Very disappponting! I will certainly stay away from LG products in the future! DO NOT BUY!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Junk TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning for less than 3 years the volume decided to start shooting from 0 to 100 all on its own. Ridiculous that a TV doesn't last 3 years after paying almost $600.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks great when working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a mint and it started randomly turning off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K tv at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is a great company and this TV holds true to that reputation. It has excellent graphics and features in true 4k color and definition. The Best Buy price makes this a perfectly priced Christmas gift!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tv ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is ok for the price but l have trouble when l try to put Netflix or YouTube it takes so long to load. Also when trying to switch between programs it gets freezing. Only the price was good when l bought it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    dark screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures is dark. It's not as crisp as my toshiba 50 inch 1080 120hz. It's probably the back light. Not impressed

    No, I would not recommend this to a friend