Customer Ratings & Reviews
- Model:
- OLED55B5PUA
- |
- SKU:
- 6635751
Customer reviews
Rating 4.7 out of 5 stars with 238 reviews
(238 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers value the exceptional picture quality, especially its OLED capabilities, which many describe as amazing. They also appreciate its good brightness, ease of use, and strong gaming performance. While the design, size, and refresh rate receive positive remarks, a minor concern is occasionally raised regarding the remote control's pointer functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Easy set up and good picture.
I would recommend this to a friend Rated 3 out of 5 stars
Great introduction to OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this TV as an introduction to OLED technology but it is not of high quality. The tv feels like it was made with cheap disposable plastic and could fail any time hence the price.
I would recommend this to a friend- Pros mentioned:Oled quality
Rated 4 out of 5 stars
LG TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very nice OLED LG TV . Voice control is a amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great. Easy to setup. Would buy again. Cjs
I would recommend this to a friend Rated 5 out of 5 stars
LG OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, programming. I use FUBO, and it was easy to load.
I would recommend this to a friendRated 4 out of 5 stars
Affordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its oled but at the bare minimum features. There are better micro qled sets for cheaper.
No, I would not recommend this to a friendRated 5 out of 5 stars
Recommend 100%
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The grafic is perfectly the color for playing gaming loved
I would recommend this to a friendRated 5 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend. Only thing disapointing is that there isn't much content out there that uses it to its full capability. Hopefully future proof.
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was on time, the tv was placed on the wall and the gentleman was very knowledgeable explaining the ins and outs of the tv.
I would recommend this to a friendRated 5 out of 5 stars
great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this television for our den. We did opt for a stronger stand to make the TV more difficult to tip over since we have it sitting on a trunk.
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over engineered for me. Im sure the features were nice, but extremely difficult to use them. If you want ease of use and easy set up - this is not the tv for you.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, LindsayG. Thank you for sharing your experience with the LG 55" Class B5 Series OLED AI 4K UHD Smart webOS TV. We understand your inquiry regarding the setup process and navigation of the features. To simplify your experience, we recommend using the "Home Dashboard" or the "Quick Settings" menu to easily access your most-used functions. We understand you want a smooth and user-friendly setup for your home entertainment.
https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Rated 5 out of 5 stars
Title
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally was going to purchase a lower quality tv, but I'm happy with this purchase. Everything comes in super clear.
I would recommend this to a friendRated 5 out of 5 stars
LG-55" Class B5 Series OLED AI 4K UHD Smart TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV and would highly recommend! Extremely crisp display.
I would recommend this to a friendRated 5 out of 5 stars
Remote sensitivity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything seems good. One thing that is quite disappointing is the over-sensitivity of the remote pointer.
I would recommend this to a friendRated 4 out of 5 stars
Get the C5 instead
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned and got the C5 model which is far superior to this model
No, I would not recommend this to a friendRated 5 out of 5 stars
Loving it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has all the specs i like and kt has the webos which is a plus and i can do anything with this tv
I would recommend this to a friendRated 3 out of 5 stars
Nice picture on TV with totally worthless remote.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice tv. Setup was terribly difficult and the remote control was nearly worthless in setting it up. Instructions are non existent. The remote is totally worthless, it has no MUTE button and using it for setup and programming was extremely difficult. For the cost of the TV it is quite disgusting that the remote is so poor. LG response to similar reviews are patronizing bull+++t
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the remote control and setup process for your LG 55" Class B5 Series OLED TV. To mute the volume, you can press and hold the volume down button or use the dedicated mute function often found by pressing the center scroll wheel or volume toggle depending on your specific Magic Remote version.
https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Rated 5 out of 5 stars
Working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mind blowing absolutely stunning graphics perfect.
I would recommend this to a friendRated 5 out of 5 stars
LG tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta customer service! The geek squad was super quick with everything thank you!
I would recommend this to a friendRated 4 out of 5 stars
LG 55” TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv. Sound needs to be coming out from the front not the back.
I would recommend this to a friend






. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)














