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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 238 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the exceptional picture quality, especially its OLED capabilities, which many describe as amazing. They also appreciate its good brightness, ease of use, and strong gaming performance. While the design, size, and refresh rate receive positive remarks, a minor concern is occasionally raised regarding the remote control's pointer functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 238 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Easy set up and good picture.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great introduction to OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this TV as an introduction to OLED technology but it is not of high quality. The tv feels like it was made with cheap disposable plastic and could fail any time hence the price.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    LG TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice OLED LG TV . Voice control is a amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great. Easy to setup. Would buy again. Cjs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, programming. I use FUBO, and it was easy to load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its oled but at the bare minimum features. There are better micro qled sets for cheaper.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend 100%

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grafic is perfectly the color for playing gaming loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend. Only thing disapointing is that there isn't much content out there that uses it to its full capability. Hopefully future proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time, the tv was placed on the wall and the gentleman was very knowledgeable explaining the ins and outs of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this television for our den. We did opt for a stronger stand to make the TV more difficult to tip over since we have it sitting on a trunk.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over engineered for me. Im sure the features were nice, but extremely difficult to use them. If you want ease of use and easy set up - this is not the tv for you.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, LindsayG. Thank you for sharing your experience with the LG 55" Class B5 Series OLED AI 4K UHD Smart webOS TV. We understand your inquiry regarding the setup process and navigation of the features. To simplify your experience, we recommend using the "Home Dashboard" or the "Quick Settings" menu to easily access your most-used functions. We understand you want a smooth and user-friendly setup for your home entertainment.
      https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally was going to purchase a lower quality tv, but I'm happy with this purchase. Everything comes in super clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-55" Class B5 Series OLED AI 4K UHD Smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV and would highly recommend! Extremely crisp display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote sensitivity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything seems good. One thing that is quite disappointing is the over-sensitivity of the remote pointer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the C5 instead

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned and got the C5 model which is far superior to this model

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has all the specs i like and kt has the webos which is a plus and i can do anything with this tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice picture on TV with totally worthless remote.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice tv. Setup was terribly difficult and the remote control was nearly worthless in setting it up. Instructions are non existent. The remote is totally worthless, it has no MUTE button and using it for setup and programming was extremely difficult. For the cost of the TV it is quite disgusting that the remote is so poor. LG response to similar reviews are patronizing bull+++t

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the remote control and setup process for your LG 55" Class B5 Series OLED TV. To mute the volume, you can press and hold the volume down button or use the dedicated mute function often found by pressing the center scroll wheel or volume toggle depending on your specific Magic Remote version.
      https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mind blowing absolutely stunning graphics perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta customer service! The geek squad was super quick with everything thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 55” TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Sound needs to be coming out from the front not the back.

    I would recommend this to a friend