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Customer Ratings & Reviews

$799.99
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Customer reviews

Rating 4.7 out of 5 stars with 210 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers express satisfaction with the 55" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025)'s picture quality and sound. Many reviewers highlight the overall OLED quality of the TV. Some customers find the brightness and ease of use to be positive features, particularly noting the remote's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-210 of 210 reviews
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 55" LG OLED TV has a beautiful picture. Very vivid colors. Completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fine LG Product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great LG TV. This was delivered in perfect condition. Easy Set-up. Its got great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy OLED on a budget.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is on point! Very happy with this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is crisp, clear and clean. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice size of the screen, he channels look great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Best Buy service man was very kind and gave me a few facts that I wasn’t aware of. Such as only use the remote with that TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve ever had in my 36 years on this earth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. Navigation takes some getting used to. Good value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Carol

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looses LG channels and cable channels were only able to load onces. Then they also disappeared

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV sold in the Kendall store has a lot of problems that I needed to returned it

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Graciela. Thank you for reaching out. We understand the importance of having an LG TV (OLED55B5PUA) model, that performs the way you expect.

      We appreciate you sharing your experience with the unit you purchased from the Kendall store. To help ensure your next setup goes smoothly, one helpful step is to perform a Picture Test on the TV. This feature checks the panel and display functions directly from the TV’s internal system. You can access it by going to:
      Settings → Support → OLED Care → Device Self‑Care → Picture Test. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-perform-a-picture-test--20153275651659.

      If you decide to try another unit or need further assistance, our team would be glad to help. You may send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can look into this more closely with you. ^Juvy LG