Customer Ratings & Reviews
- Model:
- OLED55B5PUA
- |
- SKU:
- 6635751
Customer reviews
Rating 4.7 out of 5 stars with 238 reviews
(238 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers value the exceptional picture quality, especially its OLED capabilities, which many describe as amazing. They also appreciate its good brightness, ease of use, and strong gaming performance. While the design, size, and refresh rate receive positive remarks, a minor concern is occasionally raised regarding the remote control's pointer functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of picture is fantastic, bought a sound bar as. well, not as great as I was expecting
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A fine LG Product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great LG TV. This was delivered in perfect condition. Easy Set-up. Its got great picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Amazing Picture!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting the hang of a "newfangled" TV after replacing our 20 yo one. It'll take awhile for the remote to be "intuitive." The picture quality is amazing! & we've hooked it to our receiver/speakers for great sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy OLED on a budget.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is on point! Very happy with this TV!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Quality for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is crisp, clear and clean. Love it!
I would recommend this to a friend Rated 5 out of 5 stars
Sleek & great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality and very sleek. I like that there are no obvious logos on it. It's a bit heavy though..
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice size of the screen, he channels look great
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
lovely picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful picture and lovely sound. easy remote and programming
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
10/10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I’ve ever had in my 36 years on this earth
I would recommend this to a friend - Pros mentioned:Oled quality
Rated 5 out of 5 stars
LG B5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome television at an awesome price! OLED is the way to go!
I would recommend this to a friend - Pros mentioned:Oled quality
Rated 5 out of 5 stars
Happy Consumer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV Clear Picture, great addition in our home.
I would recommend this to a friend Rated 4 out of 5 stars
LG - 55" OLED ai 4k USD Smart webOS TV 2025
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and picture quality goes in and out. Some audio choices (cinema, sports, clear voice, etc.) have far different qualities where the background music or talking is either too loud or minimal sound. The picture will also go from crystal clear to blurry and then back to clear.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, clear picture. No distortions around the edges.
I would recommend this to a friend Rated 3 out of 5 stars
Carol
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looses LG channels and cable channels were only able to load onces. Then they also disappeared
No, I would not recommend this to a friendRated 5 out of 5 stars
New TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Best Buy service man was very kind and gave me a few facts that I wasn’t aware of. Such as only use the remote with that TV.
I would recommend this to a friendRated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, works great, great deal for this oled
I would recommend this to a friendRated 4 out of 5 stars
Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound quality. Navigation takes some getting used to. Good value.
I would recommend this to a friendRated 1 out of 5 stars
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV sold in the Kendall store has a lot of problems that I needed to returned it
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Graciela. Thank you for reaching out. We understand the importance of having an LG TV (OLED55B5PUA) model, that performs the way you expect.
We appreciate you sharing your experience with the unit you purchased from the Kendall store. To help ensure your next setup goes smoothly, one helpful step is to perform a Picture Test on the TV. This feature checks the panel and display functions directly from the TV’s internal system. You can access it by going to:
Settings → Support → OLED Care → Device Self‑Care → Picture Test. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-perform-a-picture-test--20153275651659.
If you decide to try another unit or need further assistance, our team would be glad to help. You may send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can look into this more closely with you. ^Juvy






. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)














