Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 56 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-56 of 56 reviews
  • Rated 4 out of 5 stars

    It all Works

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great. You have to be a bit tech savy to match it up with surround sound system. Screen clarity is very nice, the sound is a bit weak, but with the surround sound, it makes up for it. So far happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, quality sound, overall top of the line tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great especially the sounds and picture qualities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv. So much better quality than our old LED HD tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv, the pic is great and the sound on the tv is very acceptable without an sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color great. Took awhile to learn new system. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, color and sound quality are perfect. Easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv , sounds awesome and looks excellent...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED Best television made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television great installation that’s why I deal with them great salesman and quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 55” TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Sound needs to be coming out from the front not the back.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Oled 55 lg tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just alot to learn, great color...my sales person was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta customer service! The geek squad was super quick with everything thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over engineered for me. Im sure the features were nice, but extremely difficult to use them. If you want ease of use and easy set up - this is not the tv for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Great quality but not worth the price tag for me

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture quality but the magic remote is so annoying. I also don't like web os system- you can't I still obs kids which my kids watch a lot. Great TV for a gamer but for a family tv that you g kids use a lot not worth the price tag

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Vikesh. Thank you for sharing your thoughts on the LG TV (OLED55B5PUA) model. We’re glad to hear you’re enjoying the picture quality, and we appreciate your feedback on the remote and webOS experience.

      For easier navigation, you can adjust the Magic Remote pointer settings by going to Settings > All Settings > General > System > Pointer Options — this lets you change the speed and size of the pointer to better suit your preferences. For more information, visit. As for app availability, if you're looking to install specific content like OBS Kids, we recommend checking https://us.lgappstv.com/main to see if the app is supported or if there are similar alternatives available for download.

      If you’d like help exploring kid-friendly apps or customizing your remote settings, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy LG

  • Rated 3 out of 5 stars

    LG 55 Class B5 Series OLED A! 4K UHD Smart TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the screen is blurry. Not sure if it was worth the money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of broken TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps turning off. Called customer support repeatedly, they do not have any answers. We keep getting transferred from one company to another.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Rachel. Thank you for reaching out about your LG TV (OLED55B5PUA) model. We appreciate you sharing the details of what’s happening with your TV.

      A helpful first step is to check the Auto Power Off and Energy Saving settings in your TV’s menu. Sometimes these features can cause the unit to shut down unexpectedly. You can find them under Settings > All Settings > General > Timers and Settings > All Settings > Support > Energy Saving. Disabling these options often resolves unexpected power‑off issues. You can also ensure your TV firmware is updated, as software updates may include fixes for power management. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-tv-intermittently-powers-onoff--1427121212479. If the issue continues after trying these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy LG