Customers express satisfaction with the 55" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025)'s picture quality and sound. Many reviewers highlight the overall OLED quality of the TV. Some customers find the brightness and ease of use to be positive features, particularly noting the remote's user-friendliness.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 155 reviews
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Picture quality is great
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the picture quality but the remote is hard to use
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv for the price. Easy set up and good picture.
I would recommend this to a friend
Rated 5 out of 5 stars
Very nice
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would recommend. Only thing disapointing is that there isn't much content out there that uses it to its full capability. Hopefully future proof.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv works great. Easy to setup. Would buy again. Cjs
I would recommend this to a friend
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery was on time, the tv was placed on the wall and the gentleman was very knowledgeable explaining the ins and outs of the tv.
I would recommend this to a friend
Rated 4 out of 5 stars
It all Works
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV works great. You have to be a bit tech savy to match it up with surround sound system. Screen clarity is very nice, the sound is a bit weak, but with the surround sound, it makes up for it. So far happy with the purchase
I would recommend this to a friend
Rated 4 out of 5 stars
Get the C5 instead
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned and got the C5 model which is far superior to this model
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Nice picture on TV with totally worthless remote.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a nice tv.
Setup was terribly difficult and the remote control was nearly worthless in setting it up. Instructions are non existent.
The remote is totally worthless, it has no MUTE button and using it for setup and programming was extremely difficult. For the cost of the TV it is quite disgusting that the remote is so poor. LG response to similar reviews are patronizing bull+++t
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the remote control and setup process for your LG 55" Class B5 Series OLED TV. To mute the volume, you can press and hold the volume down button or use the dedicated mute function often found by pressing the center scroll wheel or volume toggle depending on your specific Magic Remote version. https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9 For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Rated 5 out of 5 stars
great TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are very pleased with this television for our den. We did opt for a stronger stand to make the TV more difficult to tip over since we have it sitting on a trunk.
I would recommend this to a friend
Rated 5 out of 5 stars
Title
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I originally was going to purchase a lower quality tv, but I'm happy with this purchase. Everything comes in super clear.
I would recommend this to a friend
Rated 5 out of 5 stars
Loving it!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv has all the specs i like and kt has the webos which is a plus and i can do anything with this tv
I would recommend this to a friend
Rated 5 out of 5 stars
Working
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mind blowing absolutely stunning graphics perfect.
I would recommend this to a friend
Rated 5 out of 5 stars
Would buy again
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture and sound I love the color on the screen.
I would recommend this to a friend
Rated 4 out of 5 stars
LG 55” TV
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the tv. Sound needs to be coming out from the front not the back.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
HASSEL
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV is OK , but DONT GET THE BEST BUY Citi bank credit card . They promise 10% of first purchase will be credited, but it’s a big hassle . Also they charge 30.99 % interest. This was called loan sharking at one time
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, there. Thank you for sharing your feedback with us. We understand the importance of your LG OLED55B5PUA TV delivering the performance you expect. Regarding your Best Buy credit card, we recommend contacting Best Buy customer service to address your concerns, offer assistance, and discuss potential solutions. For your unit, one helpful step is to run the Picture Test (Settings → All Settings → Support → Picture Test) to confirm the panel is functioning properly and giving you the best image quality. For more details about the unit, visit https://www.lg.com/us/tvs/lg-oled55b5pua-oled-4k-tv. If you need further assistance, kindly send us an email at [email protected] so our team can help guide you. ^Juvy
Rated 5 out of 5 stars
LG OLED Best television made
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great television great installation that’s why I deal with them great salesman and quality
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
Oled 55 lg tv
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it just alot to learn, great color...my sales person was awesome
I would recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi there, KarenM. Thank you for sharing your experience with us. We understand your inquiry regarding getting to know the many features of your LG 55" Class B5 Series OLED AI 4K UHD Smart webOS TV. We are delighted to hear you love the color and had a great experience with your salesperson. To help you navigate your new TV more easily, we recommend using the "Voice Recognition" feature on your Magic Remote to quickly find settings or content. https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9 For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Rated 5 out of 5 stars
LG tv
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Greta customer service! The geek squad was super quick with everything thank you!
I would recommend this to a friend
Rated 3 out of 5 stars
Disappointed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Over engineered for me. Im sure the features were nice, but extremely difficult to use them. If you want ease of use and easy set up - this is not the tv for you.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi there, LindsayG. Thank you for sharing your experience with the LG 55" Class B5 Series OLED AI 4K UHD Smart webOS TV. We understand your inquiry regarding the setup process and navigation of the features. To simplify your experience, we recommend using the "Home Dashboard" or the "Quick Settings" menu to easily access your most-used functions. We understand you want a smooth and user-friendly setup for your home entertainment. https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9 For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Pros mentioned:
Picture quality
Rated 1 out of 5 stars
Great quality but not worth the price tag for me
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best picture quality but the magic remote is so annoying. I also don't like web os system- you can't I still obs kids which my kids watch a lot. Great TV for a gamer but for a family tv that you g kids use a lot not worth the price tag
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Vikesh. Thank you for sharing your thoughts on the LG TV (OLED55B5PUA) model. We’re glad to hear you’re enjoying the picture quality, and we appreciate your feedback on the remote and webOS experience.
For easier navigation, you can adjust the Magic Remote pointer settings by going to Settings > All Settings > General > System > Pointer Options — this lets you change the speed and size of the pointer to better suit your preferences. For more information, visit. As for app availability, if you're looking to install specific content like OBS Kids, we recommend checking https://us.lgappstv.com/main to see if the app is supported or if there are similar alternatives available for download.
If you’d like help exploring kid-friendly apps or customizing your remote settings, feel free to send us an email at [email protected]. ^Juvy