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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 203 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 55" Class GX Series OLED 4K UHD Smart webOS TV's picture quality as fantastic and its design as very clean. They appreciate that it has smart features, allowing them to access streaming services without an external device. While some customers find the wall mount installation to be a bit of a hassle, they believe it is worth it for the end result.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 203 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Very knowledgeable Very curteous Very considerate of property. Clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible tv,really worth it comes with its own mount which was easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv super

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, quick and on time delivery..I will buy again for sure at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not so easy to use TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to program & utilize features. Slow in changing channels.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Repair if lgoled l0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process took 2 months to accomplish but finally is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality tv. Really like the tv not sure what else to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flush mount !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Flush mount is amazing and very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgable sales person!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well, tv seems great, Comcast is still having issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Flush TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the way the TV sets flush against the wall. Great TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG vs Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just okay but I think a Samsung had the same quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Gallery series is awesome. It fitted very well over my fireplace. The resolution and clarity is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPAD AIR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but Apple Support is of little assistance in answering questions or problems with product set-up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open box Panel is scratch up and has crackling noises one touch on the edge of the panel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is nice. We have this same television so we decided to get another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do need a sound system or sound bar. Sucks that it doesn't have hbo max.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      UPDATE: HBO Max is now available in the LG Content Store and is accessible to TVs with a webOS4.0/4.5/5.0/6.0. ^Daphane LG

  • Rated 3 out of 5 stars

    If you value your privacy avoid this LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Awful "Privacy" options! Seriously. All the features that make any sense require one to sign away what appear to be all rights to all information to anyone they want to share it with.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for streaming.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of jittering and lag when streaming. Thought it might be my internet but had everything tested and tv streams at a third of the speed of my internet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality, Remote

    Rated 5 out of 5 stars

    Our family loves it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this TV and had it professionally installed in our family room. This is where it'd get used most by us and our 2 children (7 and 5). The GX right away was impressive in all lighting situations. Even during the day the picture is bright and vibrant where my old led would sometimes appear washed out when sun filled the room. The same goes for at night, the GX displays deep, beautiful blacks and grays where the prior led you could see some places where the back lighting distorted the black colors. We've been thoroughly impressed with the operating system as well, menus are easy to navigate, magic remote was quick to learn all of my connected devices, and the added benefit of being able to control my smart home devices is great! The GX doesn't include a stand but they do offer one. In place of a stand they included the best bracket I've seen for a TV yet. It's made perfectly for the TV and allows it to sit totally flush to the wall which adds to the beauty of the TV. Overall, our family is totally satisfied with this television and would definitely recommend to anyone in the market for one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could rate the service I have received as a zero. Nothing has been completed after months; apologies abound; still can’t use features on LG tv and Geek Squad left after an hour, scratching their heads and said I would not be charged for any installation. —But I was!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 1 out of 5 stars

    Bad experience with open box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered open box as good condition and tv arrived with two bumbles in the screen. Employees did not know until I pointed it out.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG