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Customer reviews

Rating 4.8 out of 5 stars with 1295 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the 55" Class - OLED - C7 Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, vibrant colors, and user-friendly setup. They appreciate the reasonable price point and the immersive gaming experience it offers. However, some users have concerns about potential burn-in issues and the cost, while others find the remote control to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,295 of 1,295 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Def a buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv a few years ago. I love it the colors are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow! That's Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few months now, I thought I would regret spending $1700 on a TV. Vivid, clear, amazing detail. Not disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Love Love this TV! The picture is crystal clear! The setup was so easy! Time to upgrade you will not regret it!

    I would recommend this to a friend
  • Cons mentioned:
    Burn-in

    Rated 3 out of 5 stars

    Clonked out on me after 5 yrs!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before getting this tv. It all checked out. It was used moderately. No heavy gaming. After 4 yrs i started to see slight burn in in the middle of screen. Yesterday after about 5 yrs, it stopped turning on. Contacted LG but it's obviously out of warranty. So now i have to pay to get it fixed or get a new TV if the repair cost doesn't make sense. So buyers buy with caution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv on market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me first lg oled tv 55,picture look amazing everything perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing and apps are very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent - OLED is the way to go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - always amazed when I watch this screen - compared to other TV's it is a cleaner , brighter , sharper more impressive image

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! It has wonderful audio and video quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    OVERRATED AND DEFECTIVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is overrated, we bough this tv and the screen and circuit board burned out within a month. DONT get me wrong the picture is great but the product was !*#&^%. we bought this tv for almost $2000 and it went out on us on month... on christmas day to be exact 2017. we contacted LG and they sent us a technician that friday, he comes look at the tv without opening it, he said it was the circuit board and takes another week, the part comes in and he finally comes back and opens the tv and find out the screen is blown out and a couple of other things is blown out he has to order the parts again and it will takes another week. so i just took the thing back and got my money back! DONT BUY THIS $%#^ !

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I am so sorry that your TV needed service so soon and unexpectedly. Should you need assistance, do not hesitate to reconnect with us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Two had screen and power failures within 18 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of the TV was PHENOMENAL [not as good as the Sony we now own], but excellent considering how much less expensive than the Sony equivalent. First LG powered off and would turn on then off immediately within 11 days... returned, Best Buy replaced... 2nd TV had the same issue within 18 days... Best Buy refunded and we purchased the Sony OLED same size, etc. We SHOULD HAVE KNOWN as the LG Plasma we bought had lasted 6 months before it powered itself off and on in the same way. Sorry to say but we are now DONE WITH LG...

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for the review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the TV did not meet your expectations. ^CP LG

  • Rated 3 out of 5 stars

    Burn-in within 3 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somehow my unit got burn-in within 3 months, thank goodness I bought it at Best Buy and they are taking care of me but I'm still very disappointed my TV already has a bad picture.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OLED Stain Problem after 14 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this OLED TV when it first came out in December of 2015.. The screen was gorgeous.. I bought it on sale at Best Buy for $2900.. After about 14 months I noticed a yellow stain on light blue backgrounds. On the Internet is this a common issue. I contacted LG support and they told me to reset screen. I followed their directions.. actually three different directions.. and the screen is the same. They sent me to outside repair center who told me that the cost of a new screen is more than a new OLED tv.. So basically your LG OLED is good for about 14 months. Amazingly, my five year old Samsung QHD is still gorgeous.. I suggest you stay away from LG or get the two or three year warranty from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP LG

  • Rated 1 out of 5 stars

    Worked for about 2 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to watch this tv for two months. It was built only 3 months ago in Mexico. Best Buy doesnt want it back and LG says there is no service center in my area but said they would find something in 3 -5 business days. It been 8 days. I almost spent an extra 800 dollars on the Sony. Now I am wishing I had.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We will be happy to look into this to see what is going on. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 1 out of 5 stars

    Long Term Defect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panel when new has a beautiful picture, but developed a severe green tint to the picture after several years of normal use. Research seems to indicate it is a known overheating defect in this particular model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv color went out in 4 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid a fortune Color was ruined in 4 years. Would not recommend.

    No, I would not recommend this to a friend