Customer Ratings & Reviews
- Model:
- 55UQ7570PUJ
- SKU:
- 6501939
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 55” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many also appreciate the price and vibrant colors. However, some users have noted that the remote control could be improved, and the operating system's responsiveness is a point of concern for a few. The TV's setup and lightweight design are additional positive aspects frequently mentioned.
This summary was generated by AI based on customer reviews.
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price! Has all the apps needed...
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No salesmen in the area. Had to go to the front desk/
I would recommend this to a friend- Pros mentioned:Picture quality
Absolute Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is great but the “smart” features are the worst I have ever seen. It’s so incredibly laggy, 3-5 seconds of lag between button pressing if you’re lucky. It’s non responsive and sometimes you choose an app and it opens something completely different. Buy a different TV this is truly a pile of trash.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm truly sorry to hear about the frustrations you've encountered with the smart features on your TV. It's disappointing to hear that the performance is not meeting your expectations and causing such inconvenience. I understand how frustrating it must be to deal with lag and unresponsiveness. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, excellent price, best customer service.
I would recommend this to a friendNice budget tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Operating software feels a bit slow at times.
I would recommend this to a friendProgram moved too slow to show movies
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is not too good. It takes too long to upload to come on sometimes it won’t show or play the apps that’s On the flatscreen
No, I would not recommend this to a friendNew tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson says it's too bright. I think it is fine.
I would recommend this to a friend- Cons mentioned:Remote control
Fights viewers attempts to find what they see.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is very hard to read, leading to freeze ups and an inability to see specific buttons. Pls send a more readable remote,
No, I would not recommend this to a friend Bedroom tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird set up and operation. Always waiting to watch because of updates
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Good picture quality but poor system interface
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv had good quality and had everything I was looking for but the apps crash a lot and there’s lots of crashing. Wish I could return it but I missed the date.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're glad to hear your feedback. If you don't mind, please feel free to fill out the following form: https://www.lg.com/us/support/feedback. We'll use it to increase our customer experience going forward. We look forward to hearing from you. ^Chris
- Cons mentioned:Speed
Slower than molasses. Do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this TV. It is so slow. We've had it for 20 days and I want to trash it. When you arrow around the menu, it is really delayed. It randomly kicks you out of apps when you're watching stuff. It can't stay connected to the wifi even though the router is 15 ft away in the same room. I would never buy LG again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding the LG TV (55UQ7570PU) model. We understand your disappointment that your product doesn't meet your expectations, especially regarding something as important as a TV. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Garbage TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this zero stars I would have. I am in early shopper and bought this TV from Best Buy for my son as a Christmas present. Took it out of the box to set it up Christmas Day and it doesn’t work. Screen is completely black you hear sound but you can’t see anything unless you shine a flashlight on the screen did multiple troubleshooting procedures with LG directly and still no resolution. Best Buy will not do anything because it’s outside of the return window and we didn’t purchase the extended warranty. Contacted LG directly for them to say they are trying to find someone to repair the brand new tv, but we are going on three weeks with no resolution. Apparently you have to test your TVs in store before leaving the store with your purchase to ensure it works otherwise you’re out hundreds of dollars. I also purchased a Samsung TV as well and have zero issues with that TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Operating system
Poor O/S function
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is fine. The problem is the OS. It frequently (once/week) forgets it has WiFi, you have to power off/on to get the network back. It frequently locks up (1-2/day). This could be within the main menu or an app. It just freezes and after several minutes may or may not jump out to the main menu. Sometimes this requires power off/on to get control again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We see that your LG LED 4K UHD Smart webOS TV is experiencing some symptoms that are a little out of your control. But, not to worry, check out this link: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711, and if this helps, great, but if you need further assistance, please contact us at lg.com or call us at 800.243.0000, and we will further investigate this with you. ~Rita
Slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good for the price, but the UI is awful. There is slight motion blur that can be annoying. Gaming is average. The UI is slow, laggy, freezes and has even caused the device to shutdown. Sometimes in apps I have clocked a 5 second delay before a button push on the remote registers. 2-4 second delay just in the home menu. Compared to the Roku it's a horrible experience. We have a 75" LG in a different room that does not have this issue at all, and it's 4 years older. I would avoid.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Steve, we understand you're not satisfied with the speed of the UI in you Class UQ75 Smart TV. It would be our pleasure to assist! So that we can make sure you're TV is working as it should, please make sure it has the latest software updates. Go to Settings> All Settings> Support and select 'Software update.' Select 'Check for updates' and if an update is available, select 'Download and Install.' Once the download is complete, power your TV off for 10 seconds and before powering it on. Should your TV still be experiencing the issue you've described, please reach out to our social media team for further support! Our handle on Facebook and Twitter is @LGUSSupport and it would be a pleasure to have a closer look into this issue! ^Chris
Remote confusion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I was buying this TV I was told it came with the magic remote but it didn’t so I bought the wrong TV and now I have something I don’t want I wouldn’t mind paying more to get what I wanted
No, I would not recommend this to a friendSolid TV, comes with annoying ads
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV. However I get ads randomly while watching shows or gaming that aren’t related to the app or console I'm using. That is my biggest complaint. Happens about every time I use the TV.
I would recommend this to a friendGreat price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my sons tv so not sure overall but the 75 has issues with dark colors. Make sure to put it in cinema mode to get best results go samsung if you have the option
No, I would not recommend this to a friendGet a Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 70 inch and 2 55 inches on Saturday, Dec 9th and delivered and mounted on Sunday, Dec 17th. Every last one of them disconnects from the wifi multiple times. It is not the internet it's the TVs, all other devices are still connected with no issues but these value TVs. The processor is terrible, all of the titles and pictures load soooo slow, and that's if they load at all. This is something I am not used to all. The Samsung Crystal Clear would never act this way and that was the cheapest of my Samsung collection. We spend entirely too much trying to stay connected to the wifi. Just go ahead and discontinue this model. Wasted my time and money. ANNOYED!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nette. Thank you for taking the time to share your experience with us. We appreciate your feedback and are sorry to hear about the issues you have encountered with your LG smart TV (55UQ7570PUJ) model. We understand how frustrating it can be when devices disconnect from the wifi and perform poorly. We apologize for any inconvenience this may have caused you. Our team is committed to providing high-quality products and we regret that your experience did not meet your expectations. We appreciate your loyalty to our brand and understand that you have had positive experiences with our Samsung Crystal Clear models. For help and guidance, please visit this link: https://www.lg.com/us/support/help-library. If there's anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
- Cons mentioned:Remote control
LG review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv does not connect to airplay and it also requires using magic remote (purchase separately) for a lot of features
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your feedback regarding the LG 55” Class UQ75 Series LED 4K UHD Smart webOS TV. We apologize for any inconvenience you've experienced with the TV not connecting to AirPlay and the additional requirement of the magic remote for certain features. For personalized assistance and support, please reach out to our social media team at LG. You can contact us on Facebook or Twitter at @LGUSSupport. Your satisfaction is important to us, and we'll do our best to address your concerns and provide the necessary assistance. Thank you for bringing this to our attention, and we appreciate your understanding. ^Sam
cheap but should be cheaper
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very slow smart tv only a yr in and looking to replace(should have long time ago) tv locks up often. Has pretty bad glare as well. Its a fairly cheap tv but still expect better
No, I would not recommend this to a friend