Customer Ratings & Reviews
- Model:
- 55UQ7570PUJ
- SKU:
- 6501939
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 55” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many also appreciate the price and vibrant colors. However, some users have noted that the remote control could be improved, and the operating system's responsiveness is a point of concern for a few. The TV's setup and lightweight design are additional positive aspects frequently mentioned.
This summary was generated by AI based on customer reviews.
Wi-Fi keeps getting disconnected
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for 5 months and it randomly drops the WiFi connection. It used to be infrequently but today it was impossible to fix. I had to watch YouTube tv on my laptop right in front of my tv because the tv kept dropping my signal. And when I search for networks it doesn’t even show options. My other devices pick up tons of networks but not this TV. It can’t find ANY network. My laptop and phone don’t have any connection issues so it’s not the WiFi. It’s the tv.I’ve tried unplugging the router, the tv, and even did the dreaded factory reset. No change. What a waste. Would never buy lg again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Patricia. Thank you for leaving us a feedback. We apologize for the inconvenience caused by the Wi-Fi connectivity issues you're experiencing with your LG 55” Class UQ75 Series LED 4K UHD Smart webOS TV, model 55UQ7570PUJ.
To address this problem, we recommend the following troubleshooting steps:
1. Check if there are any physical obstructions near the TV that may be interfering with the Wi-Fi signal. Move any objects away from the TV and ensure it has a clear line of sight to the router.
2. Verify that the TV's software is up to date. Visit the LG support website, search for your TV model, and download any available firmware updates.
3. Reset your home network by turning off the router and modem for a few minutes, then turning them back on. This can help refresh the network connection.
4. Try disabling any firewall or VPN settings on your router as they may be blocking the TV's connection.
5. Contact your internet service provider to ensure your network is functioning properly.
For additional troubleshooting, kindly visit this link: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711.
If you need any further assistance with your product, please feel free to reach out to us on Facebook or X (Twitter) using @LGUSSupport, and we will be more than happy to help. ^Juvy
55" LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to setup the setting for this model. Instructions were hard to follow as well.
No, I would not recommend this to a friendAverage Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Resolution and everything is good but the system is very lagging and disgusting!
No, I would not recommend this to a friendTv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have problems with the wifi connection other then that everything is ok
No, I would not recommend this to a friend55" LG tv 4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't care for the LG because you have to go through too many menus to get a decent picture!
No, I would not recommend this to a friendPretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the channel is changed, or a recorded item is started, it takes 4-5 seconds for the picture to clear up.
I would recommend this to a friendLG 55"
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoyed this TV for a little over a year. Then the sound, picture and quality presented problems.
No, I would not recommend this to a friendPicture Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a delay of about a few seconds for the picture to become clear when turning on.
I would recommend this to a friendTake the hit on a higher end model
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty disappointed. Went with LG since I like their products, but just like anything else because I didn't go for the more higher end expensive models Im feeling it. TV works, but scrolling through TV menu and apps is very laggy. works fine once streaming.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for providing feedback on your experience with the LG TV (55UQ7570PUJ) model. While the TV works well for streaming, we understand it may not meet your expectations in other areas. We aim to offer reliable, high-quality products that satisfy our customers. If you need help, please visit this link: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection-CT10000018-1426626051711. You can also reach out to us on social media @LGUSSupport for further assistance. ^Juvy
Broken glass
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After installing it, the glass was broken. Terrible experience. The box was not mashed or broken so no indication of damages until on the wall.
No, I would not recommend this to a friendGreat gaming TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video game quality is amazing however the picture quality for movies is awful
I would recommend this to a friendLacks color crispiness!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are not crispy even after applying all suggested modifications.
No, I would not recommend this to a friendNot sure, LG.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't tell if it's the tv or the internet but the picture starts off terribly. I get kicked out of shows and I'm constantly having to unplug and plug back in to reset its ability to connect to the internet. I have the highest speed internet you can get and it's still an issue.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Vanessa
LG tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV just doesn’t have enough HDMI ports
I would recommend this to a friendDon’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 5th LG TV and the sound and picture on this one is terrible. I wish I would have bought the UQ9000 model. I have 4 of the UN7000 models and they have exceptional picture and sound quality. But they are no longer available and it’s too late to return this one.
No, I would not recommend this to a friendnot to bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good enough to by not to bad good size for the price
I would recommend this to a friend- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good clean easy on the eyes my family love it
I would recommend this to a friend LG 55” 4K tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the Tv in the store but not too crazy about the picture quality..
No, I would not recommend this to a friendPoor Operating System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in the LG Web OS platform. It is sluggish and is not compatible with all streaming apps. I am also disappointed with the Best Buy sales associate for not mentioning that fact.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm so sorry to hear that you're experiencing frustration with the LG Web OS platform. I can imagine how disappointing it must be to have high hopes for a seamless streaming experience, only to be let down.
As an LG representative, I want to acknowledge your concerns and assure you that we're committed to providing a superior user experience. I understand that the sluggish performance and limited compatibility with certain streaming apps are not meeting your expectations. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
DO NOT BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash. Horribly slow UI. It takes forever just to navigate the home menu. Constant software updates. Only 2 HDMI ports. I replaced my old TV with this to have a better connection with my LG sound bar, and this TV performs even worse than the one made by a different company. It refuses to put out the proper amount of sound channels, even with an HDMI connection. Horrible picture performance. Any sort of striped pattern creates a blotchy mess on screen. Do not buy this piece of garbage
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG Smart TV. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly