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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2436 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality and ease of use of the 55” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many also appreciate the price and vibrant colors. However, some users have noted that the remote control could be improved, and the operating system's responsiveness is a point of concern for a few. The TV's setup and lightweight design are additional positive aspects frequently mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,436 reviews
  • Rated 5 out of 5 stars

    LG 55" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG TV. I had a 65" LG that I bought in 2019 and the color went out on it. I didn't realize what I was missing until I got my new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, poor remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the TV but not crazy about the remote. It is small with too many small buttons. We have a 2019 LG TV that came with a "Magic Remote" which is much easier to use. I ended up ordering a Magic Remote for this TV although I had to call customer service to find out which remote to order.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased for price and it being a LG, but picture quality and settings were not satisfactory for my needs. Bought an LG OLED, which met my needs much better, of course at a high price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and her kids love this. They move into a new app and didn’t have a tv for 2 yrs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying only LG TVs. I used to buy Samsung but I will not buy their products anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase! Bought this for my grandmother because she needed a bigger, smart television. It was very easy for her to use and she absolutely loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally going to get an Amazon FireTV, but am extremely thankful I was shown this specific tv. The interface/OS is extremely user friendly, and the graphics are absolutely amazing! 10/10 if you're looking for something like this!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Remote is horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV picture is great! The remote is so bad. It lags horribly when selecting any of the apps etc and there are too many buttons. I am probably going to return this TV just because of the remote and the apps page.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to review the LG Smart TV (55UQ7570PUJ) model. We appreciate your feedback and we're sorry to hear about your experience with the remote. We understand how important it is to have a user-friendly remote that enhances your TV viewing experience. For basic troubleshooting, you may visit this link: https://www.lg.com/us/support/help-library/lg-tvs-how-to-troubleshoot-your-lg-magic-remote-CT10000018-1427121727809. In regards of the return, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport, and our dedicated team will be more than happy to assist you further with resolving these issues. ^Juvy LG

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big TV person and have it purchased a new TV since my husband passed away 11 years ago. I had no idea what to buy. I just wanted something that was a larger and decent picture with ability to stream. This was a great TV for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand and tv. Bought this tv multiple times as my son has taken a broom or some other item to it. So I’m a frequent buyer and will only buy this brand and model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job with the installation, cleaned up after, gave a tutorial thoroughly of the new devices and answered all of my questions after the after the installation. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Connection issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and contrast, very light. But started having trouble connecting to the WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Bitter sweet tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture, size, sound and price were all great. But there was one glaring and strange issue. Everytime I power on the tv. It defaults to hdmi1. Even if nothing is plugged into it. I looked up TS tips and played with it for a week trying to fix it. Nothing. So I returned it today and bought a TCL 58 in instead. Very annoyed as I’ve always loved LG products. Even tech support couldn’t fix it…

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

  • Rated 3 out of 5 stars

    Won’t Accept Some HDMI Signals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV seemed to work right until we tried to hook it up to our Verizon FiOS One box, which it would not accept a signal from. In all fairness, I attached the same box to a few other screens, which worked fine, but apparently LG’s televisions do not work well with multiple devices because they’re very picky about the signal that they will accept. I returned the television to Best Buy who graciously accepted it, and I purchased a Samsung 55 inch television instead, which worked with the Verizon Fios One box HDMI signal almost immediately. It’s probably a good TV but it won’t work with Verizon.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far TV is working great! I've only had it about 1 month. I don't like reviewing things before a six month period because after doing the review things go wrong with the device.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Lg tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good tv! Lg has free tv channels as well. It does sometimes glitch in the very beginning but other then that it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience it was to easily shop online with Best Buy to buy my TV. They make it easy to get all the details you need to make your buy. Then I had it shipped home. Wow loving shopping at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Tv.....exactly what i needed for my bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Television!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to purchase and have it delivered. Delivery on time and boys were friendly. So so easy to plug it in and start watching!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Ok TV for the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay TV for the money, I returned it though. Needed something better. I recommend the LG - 55" Class 85 Series QNED Mini-LED 4K UHD Smart webOS TV. It’s way more expensive, but worth every penny.

    No, I would not recommend this to a friend
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