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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality and ease of use of the 55” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many also appreciate the price and vibrant colors. However, some users have noted that the remote control could be improved, and the operating system's responsiveness is a point of concern for a few. The TV's setup and lightweight design are additional positive aspects frequently mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,438 reviews
  • Rated 5 out of 5 stars

    OS updates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great but my only prob with LG is the software update. It’s annoying and keeps lagging when you choose not to. Otherwise, it’s a great TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does not work with Android phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv, but incompatible with Android phones -- only works w/ I-phones. Had to return. Replaced it w/ Samsung TV. Disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the TV! We mounted it to the wall, and it looks great. The space it is in is a bit dark, but the screen quality is noticeably bright!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV that was affordable and ready at the store that day. Will need to get a sound bar to go with it eventually, but for now, it works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fabulous. Initially, my tv was cracked but my technician went back to the store and installed the new tv on the same day. He was very polite during the entire appointment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Size over Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV fell short of our expectations. Basically, be prepared for limited options and a slow system. The only benefit is the size and easy setup.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Not satisfied.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality I expected! There is always a delay in response to the remote control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EFFICIENT PURCHASE OF BIG-SCREEN TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person focused on matching my needs to the products in Best Buy's inventory. Installation went well and was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was a solid TV. Picture quality was standard 4k, remote was intuitive but a little bit useless, the OS was alright but felt overloaded

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    Honest Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture, but its operating system is sluggish and not good.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, CarlosH. We appreciate you taking the time to share your honest feedback about the LG Smart TV (55UQ7570PUJ) model. We're sorry to hear that the operating system's performance did not meet your expectations, despite the great picture quality. For help and guidance, you may visit this link: https://www.lg.com/us/support/help-library. If there's anything we can do to assist you further, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We hope to have the opportunity to improve your experience with our brand. ^Juvy LG

  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    LG is not well thought out life is not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some thing one might not think of is connectivity and with LG is not compatable with services such as spectrum cable booooo The remote could use some serious revamp the buttons that are needed the most are microscopice and surrounded by funtions that immediatly take you off the screen you are currently watching so strike two the picture is hard to tune for games

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for bringing this to our attention. We're sorry to hear about your experience with connectivity issues and remote functionality with your LG TV. We understand how frustrating it can be when things don't work as expected. Your feedback is valuable to us, and we will take it into consideration for future improvements. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 5 out of 5 stars

    LG Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG brand has always been a quality brand for us, and this set is no exception. We are very happy with the number of channels it can get with nothing more than a small stand alone antenna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, huge upgrade. You will need help hanging it, not a 1 person job.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but it freezes or becomes very slow at times and has to be restarted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Follow Through with Advertisements!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been happy so far with the tv. However, the ad says the purchase comes with 3 free months of Apple TV+. After not receiving any kind of information on Apple TV+, I web chatted with someone from Best Buy who was unable to help me. I then spent over 25 minutes on the phone with a rep, and she kept saying she was "looking my order up". She had already told me what I purchased, so she is looking my order up? I finally told her to forget it, it's not worth the time I'm putting into to get the 3 months free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv for my wife’s game room. We have always used Samsung TV’s but I thought I’d give this one a try and she really loves it good products very smooth processor

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv for my bedroom. The tv has a decent picture but the remote doesn't have lighted buttons so it's difficult to control in the dark. So annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this 55” tv. Added an LG sound bar a few days after the purchase and they pair very well. Set up was a breeze, no issues whatsoever. Glad I took the step.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Best Buy good deal.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for this size tv. LG free channels a bonus.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Additional purchases "Required "

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super frustrating experience! I specifically told the store associate I wanted a voice activated 55" tv. She sold me this LG. Did not mention that I would need to buy a separate Magic Remote, or Headset. Will not this TV's controler will not work with my LG sound bar. I have been chatting with LG for hours trying to resolve.. ready to take this back to the store.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us regarding the LG TV (55UQ7570PUJ) model. We understand the importance of having clear and accurate information when purchasing. We will address this concern with our team to ensure better communication in the future. Regarding the compatibility issue between the TV controller and your LG sound bar, we understand how frustrating it can be when devices don't work seamlessly together. If you feel returning the TV to the store is the best action, we respect your decision. However, we would like to assist in finding a suitable solution that meets your needs. Please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG