Customer Ratings & Reviews
- Model:
- LREL6323D
- SKU:
- 6401962
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the air fry feature, ease of use, and heating speed of the 6.3 Cu. Ft. Smart Freestanding Electric Convection Range. Many customers also appreciate its appearance, design, and various features. However, some customers express concerns about the cooktop and glass top, while a few have reported issues with the control panel.
This summary was generated by AI based on customer reviews.
LG electric range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The numbers on the stainless steel easily get wiped off. This happened after only two months of purchasing.
No, I would not recommend this to a friendLooks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing but the app is not very functional-able. Have had several issues with the app so far
I would recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Very Bad Users Manual
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven seems to work fine, but the owners manual on how to use the oven leaves a lot to be desired and is very poorly written.
No, I would not recommend this to a friendNo POWER!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this model for except the fact that it has really nice knobs! The power on these new ones are so weak! I had a older generation LG, w/ power boil and instantaneously the food/ soup would boil and cook! It looks like they took a step backwards! What a shame!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG Smart Freestanding Electric Convection Range. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LG Support Team at (800)243-0000.^Jai.
DO NOT PURCHASE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan at all! Wish it could be returned. The stove top scratched by just barely scooting pot, the air fryer is a joke, and the “fingerprint proof” finish is clearly not that. Wish I kept my old stove that only had two burners working!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jo. Thank you for sharing your feedback with us. We understand your concern about the LG Range (LREL6323S) model not meeting your expectations, the scratched stovetop, the air fryer, and the "fingerprint proof" finish. We strive to offer high-quality products.
For stovetop scratches, use cookware with smooth bottoms and clean with a soft cloth and non-abrasive cleaner. More tips are available at https://www.youtube.com/watch?v=zISJLRrFX5Y.
Regarding the air fryer, check the cooking settings to ensure correct temperature and time, and feel free to experiment.
The fingerprint-resistant finish helps reduce smudges but isn't immune to fingerprints; regular cleaning with a microfiber cloth helps. For further assistance, message us on social media @LGUSSupport. We're here to help. ^Juvy
- Cons mentioned:Glass top
Do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Do not buy. The stove top glass scratched after first use. Do not recommend you wasting your money
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Joanie. Thank you for sharing your feedback regarding our Range. We're truly sorry to hear about your experience, and we understand how frustrating this must be for you. This is certainly not the level of quality we strive for. We'd like to assist you further. Please send us a private message via Facebook or X (Twitter) @LGUSSupport, and we'll work towards a resolution. Your satisfaction is important to us, and we appreciate your patience. —Kai
- Cons mentioned:Glass top
Stove top is hard to keep clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove top is horrible. Its so hard to keep clean. Even boiled water that runs iver is hard to clean up. Don't buy, hard to keep stove top clean.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Too early
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too early to evaluate. Try again in 3 months. It takes ime evaluate the specific pros and cons of this unit.
I would recommend this to a friend- Cons mentioned:Cooktop
Stopped working in 10 months.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After replacing a Samsung range after just 9 years we decided to try a LG product. Less than a year later the range failed on all aspects. Burners won’t turn on. Stove won’t heat up. Perfectly timed right around the holidays.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stove i just prefer stovea with no back now just a cleaner look.
I would recommend this to a friend- Cons mentioned:Glass top
Had higher expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very careful not to scratch the glass top. But try as I may there are permanent scratches where my soup pot sat on the hot burner And No amount of cleaning it removed the scratches. Also On air fry the fan only blows for 10 seconds per minute. Which doesn't make any sense for air frying.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Cooktop
Do not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been a negative number The stove is less than 2 years old range top burner quit working. Best Buy will not do anything about it and LG will not do anything about the
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Convection Range. This is not the experience we want for you. We would be happy to know how we can make things right. Please allow us to look further into resolving this. We need to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
Stove with alot of features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and top works well, unfortunately the oven didn't work and waiting on replacement
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok..the stove is very nice. I really recommend it to any new homeowners
I would recommend this to a friendNot Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money I paid. Expected more for the price.
No, I would not recommend this to a friendDisplay failing after a year and a half!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this oven. Display started failing- less than 2 years old!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on your LG Range (LREL6323S) model. We understand your concern about experiencing issues with the display, especially when the appliance is relatively new. We strive to provide reliable, high-quality products that exceed our customer's needs. For help, ensure that your oven’s software is up to date. Sometimes, display issues can be resolved with a firmware update. Try performing a reset by turning off the oven at the circuit breaker for a few minutes and then turning it back on. For additional help, you may visit https://www.lg.com/us/support/help-library/lg-range-troubleshooting-the-control-panel--1429711840733. If you need further assistance, please reach out to us on social media @LGUSSupport. We will be happy to help arrange a repair or explore other solutions. ^Juvy
Don’t purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a fan of this stove. I’ve owned several electric stoves and have never had a problem where you can’t get it clean. It’s like it’s burned/etched into the surface. My less than 30 day old stove looks 30 years old. I was duped by all the bells and whistles. Aside from that it takes a long time to boil water. There is a quick boil feature on one of the eyelets but that feature should be on all of them. The one burns as fast as any eyelet on my former stove .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is very poorly designed especially for an LG appliance. Takes forever to preheat takes forever to heat up would not recommend
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for sharing your feedback on your LG stove, and we're sorry to hear that you've been experiencing issues with its performance. We apologize for any inconvenience this has caused.
Efficient and reliable appliances are our top priority, and we understand the importance of a stove that preheats and heats up quickly. It's clear that the product has not met your expectations, and we appreciate your input.
While we're disappointed that you've had this experience, we want to help address your concerns. If you haven't already, I recommend reaching out to our LG support team for further assistance. They can provide guidance and troubleshooting to help optimize your stove's performance. You can contact them through this link: https://www.lg.com/us/support/contact. -Carl
Terrible experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst experience . The delivery was dine after 2.4 weeks after several calls and attempts of delivery. All was done incorrect . Finally all got done but the aggravation !
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Marian. Thank you for sharing your experience with the LG Range (LREL6323S) model. We understand your concern about having been to go through multiple delays and incorrect deliveries. We strive to provide exceptional service and ensure a smooth experience.
We recommend contacting Best Buy customer service at 888-237-8289 or the delivery service provider directly for feedback on what went wrong during the process, as they may be able to offer further support or resolve any remaining issues with the installation.
If you need any assistance with the product itself or further support, please feel free to send us a private message on social Mmdia @LGUSSupport. We will be happy to help and ensure your experience improves going forward.
We appreciate your patience, and we're here to assist you with any future concerns. ^Juvy
Don't buy LG
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A year and 21 days after purchase the front heating element is broken. Replacement part is 230 dollars online. Very nice range just not durable. I will not buy LG again. My mother's samsung is still going after 3 years and she cooks way much more than I do. LG you have left me with a very sour taste. I feel like it was timed for warranty to expire.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
