Customer Ratings & Reviews
- Model:
- LREL6323D
- SKU:
- 6401962
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the air fry feature, ease of use, and heating speed of the 6.3 Cu. Ft. Smart Freestanding Electric Convection Range. Many customers also appreciate its appearance, design, and various features. However, some customers express concerns about the cooktop and glass top, while a few have reported issues with the control panel.
This summary was generated by AI based on customer reviews.
Nice range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice range. I am not familiar with all features yet but I will get it.
I would recommend this to a friendWorks well but controls are poorly visible.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functionality is great, but I have 3 complaints: 1. Markings on the dials are too light. Almost impossible to see is dim light. 2: Touchpad buttons are also light and difficult to read. 3: I would like to see visible rings on the cook surface upon which to center pots and pans.
No, I would not recommend this to a friend- Cons mentioned:Cooktop
Nightmare to keep clean
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice oven with good functionality. However, trying to keep the cook top clean is an absolute nightmare. I bought this as part of a package but will swap it out as soon as I am able. The ridged glass top picks up any spot from cooking and wont let go. After even simple things it looks awful.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Stephen. We appreciate your patience and understanding in regards to the issues that you’ve encountered. We'd like to ensure that you are being heard in your concern and we'll be more than happy to have a second look into this. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ~Anthony
Worst oven I've ever owned.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most frustrating oven I have ever owned. The burners adjust themselves constantly, making stir frying impossible. The oven's convection and regular settings burn gingerbread on the edges, yet leaves the centers soupy. I plan to buy an old fashioned oven thermometer, but think even that won't help, because I imagine the oven also adjusts itself constantly, making any recommended cooking time impossible to follow. I did not purchase this oven myself; it came as part of a new townhouse we bought. In addition, the manufacturer states you can not use this stove for home canning. Apparently it can overheat/melt its own controls. I am wondering if long term cooking of any kind (think Thanksgiving) would do this type of damage.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, DianaM. Thank you for taking the time to share your frustrations regarding the performance of your LG Range (LREL6323S) model. We understand how important it is to have an oven that consistently and accurately adjusts its temperature, especially for delicate recipes like gingerbread. To resolve this issue promptly, please visit this link: https://www.lg.com/us/support/help-library/oven-cooking-issues-under-or-over-cooking-CT00000303-20152321079751. Regarding the concern about home canning, our ovens are designed to meet specific safety standards, and the recommendation against home canning is to ensure the well-being of our customers and prevent any potential damage to the appliance. If you have any further concerns or require assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
This is dangerous.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 years, it has gone possessed. It beeps sporadically, turns itself on, and turns the timer on. This is dangerous and thy breaker has to be turned off when we leave. I set it to preheat to 425, within minutes it said it was 997 degrees, then 50 then said it was at temp, then neck to 50 degrees. I'm probably going to be throwing this meal on the grill. A $1200 stove should last longer than this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jill. Thank you for sharing your experience with us regarding the LG Range (LREL6323S) model. We understand how concerning it can be when your appliance behaves unpredictably, and your safety is our top priority. To help with the erratic behavior, we recommend resetting the range by unplugging it for about 10 minutes. This can sometimes clear any temporary glitches in the system. Additionally, ensuring that the oven's temperature sensor is clean and unobstructed can also improve performance. We want to assist you further and explore possible solutions. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to discuss the next steps, including any repair options you may need. We appreciate your patience as we work to resolve this issue for you. ^Juvy
- Cons mentioned:Cooktop
DONT BUY WOULDNT BUY LG EVER AGAIN
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DON'T BUY THIS STOVE. Stove top doesnt come clean. LG DOESNT BACK UP. EVEN WITH EXTENDED WARRENTY!!!!! Have only had for 3 months. What a joke.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that you had this problem with your unit. If you are still having an issue, I’d like
to see if we can assist. Please contact LG Customer Support by direct message via Twitter
(@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also
call us at 800-243-0000. Please provide your contact information, model/serial numbers of the
TV and date of purchase, and we will be happy to assist you.^Venette
Waiting on delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I placed an order for this item in July and in August they delayed my delivery to September. I’m now three days from that date and the delivery has been pushed back to October. I’m super disappointed at the lack of transparency from Best Buy with this order. I don’t trust that if I wait until October that I will have a stove.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Range (LREL6323S) model. We understand your concern with the repeated delays and lack of transparency from Best Buy regarding your order. We strive to provide exceptional services and ensure a smooth and seamless shopping experience. Please contact Best buy customer service at 888-237-8289 for updates and express your concerns about the ongoing delays. Ask for a clear timeline and possible escalation options if the delivery date continues to be pushed back. If you need further assistance or have any other questions, please send us a private message on social media @LGUSSupport. We’re here to help and can offer support in navigating this situation.
Thank you for your patience, and we hope to assist you in resolving this issue as swiftly as possible. ^Juvy
Dont purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stove lasted 2yrs heating element is out. Stove top set on 2 and feels like it heats up at 8. Oven takes 1.5hrs just yo cook fries for my kids. Never again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Priscilla. Thanks for reaching out to us regarding the LG Range ( LREL6323D) model. We understand your concern about your range problem, and we appreciate you bringing it to our attention. Your feedback is important, and we'd like to assist you further. Please reach out to our LG Service Team at 1-800-243-0000 and our team will be more than happy to explore possible solutions and assist with the repair process. Or you can send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your range. Our team will prioritize this and work with the appropriate service provider to expedite a resolution. ^Juvy
Don’t buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop is awful - if you turn it to high it burns everything and won’t turn down the heat for a long time. I’ve had to turn it off and it still keeps high heat. If you turn it to low it doesn’t even work (very low temp which is too low for food safety). I wouldn’t buy again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jeannie. Thank you for sharing your experience with the LG Range (LREL6323S) model. We understand your concern about the temperature settings don’t perform as expected, especially when it impacts your cooking. We aim to offer top-notch products that exceed our customer's needs and expectations.
As a first troubleshooting step, we recommend checking if the cooktop is in "Lock" mode, which can affect its temperature response. If it's not locked, try unplugging the unit for a few minutes to reset it, then plug it back in and test the settings again. For additional information, visit https://www.lg.com/us/support/help-library/lg-range-troubleshooting-buttons-not-working-properly--20153105420192.
If the issue persists, please send us a private message on social media @LGUSSupport. We're here to help you find a solution and ensure you get the support you need. We appreciate your patience and hope to assist you soon. ^Juvy
Burner shorted out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about 3 yrs and the front burner has a short and can't be used. The air fryer option is not very useful, its more like just broiling.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for reaching out and providing us with a valuable feedback about your LG Electronic Convection Range. We would be happy to look further into this, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and send your contact info, or call our Customer Service (800) 243-0000 and we'll be happy to assist. Thank you. ^Jolly
Clock segments broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 years, three segments on the clock are not displaying. The bottom oven element is broken. The Air Fryer button does not work. I loved the range at first, way to soon.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Range (LREL6323D) model. We understand your concern about encountering multiple issues after just three years of use, especially when you initially loved the appliance. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. For the clock display, a helpful troubleshooting step is to try resetting the range by turning off the circuit breaker for a few minutes and then turning it back on. This can sometimes resolve display issues. For the broken bottom oven element, checking the connection to ensure it’s secure might be beneficial as well. For additional information, visit https://www.lg.com/us/support/help-library/lg-range-troubleshooting-the-control-panel--1429711840733. We’re here to assist you further with these concerns. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help explore solutions for your range. Your satisfaction is our priority. ^Juvy
