Customer Ratings & Reviews
- Model:
- LDG4313ST
- SKU:
- 4299700
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the double ovens and ease of use of this range, frequently praising its appearance. However, some users find the stainless steel difficult to maintain, and have noted concerns about the knobs' ease of turning and the oven's temperature accuracy. A few also mentioned challenges with the control panel.
This summary was generated by AI based on customer reviews.
Great addition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.double oven is very nice and convenient. Love the convection feature. been using both ovens more than i thought we would coming from having a single oven the last 15 years
I would recommend this to a friend- Pros mentioned:Double oven
Love it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it has a convection oven that produces an even heat.
I would recommend this to a friend - Cons mentioned:Temperature accuracy
Will not hold correct temperature
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 10 years, my oven had a problem keeping temperature. We attempted a repair, however it didn't work and we thought we would just replace it. I purchased the LG unit to resolve this problem. However, the temperature is not accurate. It's more than 50 degrees off. On Preheat, it announces that it has arrived at the programmed temperature. However, again, not even close, sometimes almost 100 degrees off. I read the instructions, and attempted to adjust the temperature, but it is still off, and seems to fluctuate. Preheat the other days saw and overheat of over 50 degrees after waiting long past the announced preheated designation. The stove was purchased on 5/28/23, it's now 7/7/23 so less than 2 months ago. It has never worked correctly. I am in the same position I was in before the purchase. I have accomplished nothing with this purchase. Yes it's under warranty, but now I have to through the problems of missing work the inconvenience etc, to have them come out and repair the issue.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello! We appreciate your review; it's definitely not ideal that you weren't able to enjoy your new range/oven as soon as you brought it home, but we're glad the issue was able to be repaired. Our appliance development team uses feedback just like this to see how we can learn and improve, and if we can ever help in the future, please be sure to let us know. ^Ian
Nice stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Berry good stove, is the second one I buy. Has two ovens one is a convection and the griddle is a great addition, very convenient all around.
I would recommend this to a friendLG Ranger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person, Josh was very courteous and helpful. The LG ranger is beautiful and work’s efficiently.
I would recommend this to a friendGas Stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it! Always check your knobs and make sure they are metal through out. These are.
I would recommend this to a friendRange
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were awesome. Very friendly & knowledgable. Went over & above to hook up our stove.
No, I would not recommend this to a friendMs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good all the appliance that i brought from best buy they are good material.
I would recommend this to a friendGreat Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Looks great. Cooks great. Met all expectations.
I would recommend this to a friendA Beautiful Mess
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful stove. Mediocre performance. The convection does not go past 375 and when I'm pushing it to the max (using all burners and ovens) there is a heavy gas smell in the air. It heats quickly.
No, I would not recommend this to a friendBeware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove but... if you lead against the burner knobs by accident, they turn on. Very dangerous design flaw. I have a cabinet above the stove I had to stop using because of this. Once my wife backed up to let me by and the burner came on and caught the back of her shirt on fire. I'm surprised w there is no class action lawsuit.
No, I would not recommend this to a friendNiem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good this is a good one I know. You can buy it .
I would recommend this to a friendnew oven gas range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ABSOLUTELY LOVE MY NEW OVEN/ GAS RANGE!!!! i waited a long time for this ugrade.
I would recommend this to a friendNot worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After doing my research on different stoves, I settled on this stove. Thinking of all the things I could bake, my sweet and savory. All reviews were glowing, until i type up the error code f19 after my oven won’t work, that’s when you see all the real reviews I’m not impress to say the least. Don’t waste your time buying this double oven. The top oven is very narrow in height. Ive tried baking cakes in it, that was a flop. The bottom oven I feel like I am squatting so low when I need to take out anything from it. My advice, before buying this oven go into the store. . And to boot it, after just over a year, the igniter stop working on the bottom oven. I don’t live in the States. So now I have to buy this part and bring it in…nothing special about this stove.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Twice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We buy this unit twice and the fan went out of both after the warranty was up had them only 4 years each time
No, I would not recommend this to a friendGreat range, but lower oven stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gas range is great, but the lower oven stopped working after a year - with an F19 error code.
No, I would not recommend this to a friendLG both ovens - F9 and F19 error codes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The top oven started having problems with F9 error code. The bottom oven started with F19 error code. The faults can be from valve, igniter or board. This happened after 3 years and we tried to fix it but no luck. My experience is not good with this oven.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
- Cons mentioned:Control panel
Pretty but unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG product is beautiful out of the box, but since using it (about 3 years) it has developed many problems. The igniters have needed to be replaced 3 times, the control panel has been replaced once and the oven lights stopped working over a year ago.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both ovens do not cook right. Very expensive stove and a waste of money
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Stacy. Thanks for sharing your feedback with us. We understand your concern about your LG Range (LDG4313ST) model aren’t cooking as expected. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To help with the cooking performance, you might want to check if the unit needs a little calibration adjustment. You can easily do this by tweaking the oven temperature settings on the control panel to get the heat just right. If you need some guidance, feel free to check out this video: https://www.youtube.com/watch?v=4KUHazxmT_8. Also, making sure to preheat properly and using an oven thermometer can really help with accuracy. If you're still having trouble, we’d love to chat about some possible solutions! Just send us a private message on social media @LGUSSupport, and our team will be more than happy to help you out. ^Juvy
- Cons mentioned:Knobs
Unsafe Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This products knobs are easily turned making it dangerous. Also it's numbers easily erase. Not safe for a family with children or elderly individuals.
No, I would not recommend this to a friend