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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1229 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.1 out of 5 stars

  • Value

    Rating 2.3 out of 5 stars

  • Quality

    Rating 2.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, particularly the black levels and contrast, of this 65-inch OLED TV, frequently praising its HDR capabilities and ease of use. However, some customers cite the high price as a drawback, and a few mention concerns about motion handling and potential burn-in issues over extended use. The lack of 3D functionality is also noted by some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,229 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is unbelievable. Awesome picture. Only down side is mounts on it sit very low because there isn't much of a frame. This cause TV to sit really high in most mounts compared to other TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this TV is impressive. It is relatively simple to set up. Its available functions and its price are a great compromise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to find right picture setting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a shame to spend this much money on a set and not be able to get the proper picture settings. None of the factory pre-sets are right so you're forced to tinker with the one that's the closest. That's hit and miss. After a month, its mostly Miss. Best Buy's calibration services are really expensive but I may have to break Dow and pay for it because the picture is so disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality with regular Blu-ray and 4K Blu-ray is incredible streaming also looks amazing but DirecTV picture quality was a little disappointing and actually looks better on my plasma . The apps such as Netflix and Amazon video are nice the only issue is I can't run sound to my receiver when using the TV apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG gets it right with the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is exceptional. I have been a Sony person for decades. This has shattered my expectations with picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was deciding between this TV and the Sony 930D. This one won out because of the amazing picture quality, good sound and awesome remote.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 3 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color Network broadcast are blurred especially cable news programs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Spectacular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best picture I've ever seen. Just when you think TV couldn't look better, this OLED comes along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were NOT in the market for an LG product to begin with. We have had pretty much exclusively Sony products and were extremely happy with them. But this tv plain knocked our socks off! The salesperson we spoke to was very knowledgable about the products offered and very helpful in explaining the "behind the scenes" reasons for the amazing picture this LG product offers. We were SOLD! Can't wait to see a Cardinals' home game on it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for watching movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. This tv has the best quality. The picture is so clear. So happy I bought this tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the TV, but it has a very dark picture. I cannot find a good all around picture setting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv I ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv about a month ago and I don't regret it the picture is out of this world I would highly recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Ethernet port problem, poor LG support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality has been great. But I use this TV to stream movies from a server. I did not notice this at first because I was watching a lot of low speed movies but when I stream some of my higher rate movies they break up. I did not have this problem with the Vesa TV that I replaced with this one. I checked the switch that I have the TV plugged into and it showed that the port was running at 100Mbps and not 1Gbps. I would not expect a TV in this price range to not be 1Gbps capable. So I tried to find the specs on the Ethernet port online with no luck. So I called LG support and got a person with no knowledge of the TV's capability. I asked to be transferred to someone who might know and was told they did not transfer calls. So do not count on any support from LG if you have a problem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love this television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly with life like image reproduction. Love the remote that uses the cursor on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OMG - LOVE IT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture on a television that I have ever seen! Combined with the Sonos sound system I may never leave my family room!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it-very pleased with the purchase. Would definitely recommemd

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent color and clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I do not like about the TV is that it makes everything so clear it is easy to see the stages of TV shows and makes it look fake. Fantastic TV I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Hdr, Picture quality

    Rated 5 out of 5 stars

    Simply Amazing, glad I waited

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as an open boxed item, everything was perfectly fine with it, just cheaper in the long run. I also knew that the new models were coming out and really don't add to much of a difference in comparison between the generation I bought and the newest line. I'm sure the newest ones are better, but they're also twice as much. I came from a 55" Samsung F8000, which I sit about 7 feet from so it already looked big, but this was a huge upgrade. I have a pair of Martin Logan 60XT speakers that absolutely define sound and capture every detail in films as far as audio is concerned. Im able to pick up details in sound that I simply couldn't hear before and in my opinion sound better than any theater I've ever been to. I can hear the different audio outputs whether it be Dolby Digital 5.1, DTS X, Dolby Atmos, DTS Master audio, whatever, each has its own unique characteristic. This TV does that for picture. Films like Gladiator on blue ray, even at 1080p simply look incredible. Don't even get me started on Planet Earth II, you'll immediately fall in love with true 4K. Everything is simple, I can switch to game mode quickly when I want to play Xbox, Cinema mode on all my 1080p blu rays looks stunning out of the box, and HDR is better than I expected on supported blu rays. The up conversion is unbelievable with my OPPO UDP 203. I can see every detail in all the movies I love all over again. Whether it be 1080p, true 4K movies, or just unconverted 2K Digital Intermediate movies with HDR that say 4K, thats a whole CF that not many people talk about much, everything is better than my old setup. Am I a true believer in 4K, not really since most of the stuff I watch has to be either streamed to be 4K, netflix, amazon, stuff like that or the rare films that actually are a 4K DI, its still a fun band wagon to be on since it handles the audio and videophile in me. OLED is the best, plain and simple. Movies like the Revenant make transitions from scene to scene look different since colors just start to come out of no where since the black level is virtually 0, its actually weird to get use to since its near perfection. Thats the main reason I bought this thing, I knew OLED was what I wanted, just had to justify a price. It makes me happy and thats all that matters, hopefully it will make you happy as well. Getting this TV for $3000 is also the biggest steal considering what I really wanted was a 75", but I'm not paying $20,000 for something bigger when I can just sit a little closer and have the same effect. Granted my speakers won't feel the same so I do need to move back to be in the sweet spot. I'm sure in the future the prices will go down, but for now I can relax and enjoy this beauty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though my delivery and credit to my best buy acct was royally screwed up, the tv is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very sharp. Great value for your money. I've always bought Samsung but this LG OLED blows away the competition. The price drop is also a positive.

    I would recommend this to a friend