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Customer Ratings & Reviews

Your price for this item is $519.99
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Customer reviews

Rating 4.8 out of 5 stars with 1272 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the 65" Class - OLED - B7A Series - 2160p - Smart - 4K UHD TV with HDR as a high-quality product with an excellent picture, vibrant colors, and impressive contrast. They appreciate its user-friendly setup and consider it the best TV they have ever owned. However, some customers express concerns about its high price, potential for burn-in, and short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,272 reviews
  • Rated 4 out of 5 stars

    Great picture and sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a TV and sound bar that would work well with a lofted ceiling. This really fit the bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tvs great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with the soundbar stops working at times when you watch on demand audio doesn't sink up with mouths

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I wanted to spend on a TV but Best Buy was great with my trade in and helping me find the best TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daytime viewing is annoying with orange peel screen. No one mentioned this in reviews.If you have sunlight hitting your tv ,think twice about buying it.I'll have to see in store if all of them are like this. Sound not great but can live with.Football games will not be great with this view.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Orange peel screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When background lighted objects are showing up on screen,you can see orange peel screen. Looks like a very cheap tv at that point. Don't recommend it to anyone who has a lot of sunlight,but looks great when no lighted objects showing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as spected. Magnificent colors and no frame!!. Kind od difficult to hang on the wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice tv but almost no one broadcasts in 40k tho bot a 4k dvd and movie looked very nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to use. Didn’t get a lot of information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assumed I was smart to know everything on how to work the new fancy tv I just don’t

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. It’s exactly what we wanted. Great packing and the screen is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oled 65 LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tv, the only I thing I didn’t like was the white backing on the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but sometime the dark scenes are too dark cause of the real black.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good & Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent but quality sucks. Worked for 10 days and quit. Thank goodness I purchased from Best Buy and they are replacing the defective unit. I’ll revisit when the new one comes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very helpful helping me pick out the TV that fit me best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but not as good as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but not as good as I expected, clarity is fine but not as sharp

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still making adjustments to reach best picture possible on this LG OLED.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG customer support not helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV cost $3,600 and after a few months experienced vertical banding. I call LG and they sent out a technician who told me that they would replace the panel but that often the panel replacement could make the image worse. He told me the game setting should not be used for the Xbox One as it is actually not a good setting for video games and can damage the TV. The technician then called me with a followup asking if I wanted to replace the panel. I said "You told me that replacing the panel could make it worse, what do you recommend?" He refused to answer and repeatedly said it was my decision. After four times going around in circles I told him that he was supposed to be the expert, I am not trained to make decisions as to whether a panel needs to be replaced and he hung up on me. I called LG customer support and spoke to their team and their executive account managers and none of them could care less.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has meet all expectations and service was superior

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised on TV quality exceptional TV to buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV blinks off and on along with the voice. Called for Geek squad to come out and look at it. Ten day wait. Exchange the TV and now have to wait 8 days for Geeks to deliver and set up. Not a fan of the Geek Squad time frame

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality for such a high priced tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid a premium price and expected a premium quality television. But I could not use the digital optical jack as it was defective. I guess that I expected better from a company like LG.

    No, I would not recommend this to a friend
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