Customer Ratings & Reviews
- Model:
- DLE7200WE
- SKU:
- 5712148
Rating by feature
- Ease of Use
Rating 4.5 out of 5 stars
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers regard the 7.3 Cu. Ft. 9-Cycle EasyLoad Smart Wi-Fi Enabled Electric Dryer with Sensor Dry Technology highly, praising its performance, ease of use, large capacity, and quiet operation. Many appreciate the convenient features like the reversible door and find the dryer to be efficient. While some users found the controls initially challenging, the overwhelmingly positive feedback points to a well-received appliance. The dryer's value for the price was also frequently noted.
This summary was generated by AI based on customer reviews.
Lg dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, owned for a few years now and never had a problem!
I would recommend this to a friendWe're on our second one, both are absolute trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old dryer was on it's last legs and our washer died. We figured we'd just bite the bullet and replace them both at the same time. We got this dryer and the companion washer. The washer works pretty well. The dryer though, this is a total failure of a product. The first one we bought just didn't work. The sensors are completely faulty on this model. They don't detect moisture properly and incorrectly lower the dry time. This means it takes eternity to dry a standard load. It would take 3, 4, sometimes cycles to dry. Called Bestbuy, they came out to exchange the unit. We're about 3 weeks into the second unit usage, and same problem as before. I've got one pair of pajama pants on its 4th manual cycle (heat is maxxed out) and they are still WET. Not damp. WET. This thing is total trash. It is a complete failure of a product. We're shopping for something more conventional now.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is certainly not what we expect out of the drying performance of our dryer. You can troubleshoot an issue with a long dry time from the following help library article: https://www.lg.com/us/support/product-help/CT10000011-1432223739634-not-drying-long-dry-time If you are in need of any assistance, or have additional questions, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP
Makes thumping sound when running.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just had this delivered by Geek Squad. Dryer makes a thumping sound like it has tennis shoes in it even when empty. I will be returning/exchanging it. LG website says this is normal, but I've never experienced that with a new dryer before.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, I hate to hear you have experienced these issues with yourdryer! If there is anything we can assist you with, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so that we can get this resolved for you. ^EJ
Nightmare
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sensor went out 4 different times under warranty. Then after warranty ran out the drum started rattling and sensor went out again. Lg didn’t even try to help me out.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you are experiencing an issue with the drum of your dryer. We would be happy to look into this for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP