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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1490 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the 7.3 Cu. Ft. Electric Dryer with Sensor Dry for its excellent drying performance, quiet operation, and ease of use. Many appreciate its capacity and the competitive price point. While some wish for an interior light, positive feedback on performance and value outweighs this minor drawback. The dryer's size and energy efficiency are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,490 reviews
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moisture sensor seems off. Clothes are not 100% dry when it finishes. Controls are not my favorite. My last Samsung seemed better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Inneficient dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It requires more than 1hr at high setting to complete dry a half load. A full load requires a couple of hours at high setting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Times

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok drives fine but no way to tell how long the dryer has left till it’s done

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LE Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with dryer. Cannot program it to just dry clothes without dryer stopping to cool clothes down. When it runs for 30, 40 or 60 minutes clothes are still damp.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Dryer (DLE6100W) model. We understand your concern about your clothes aren’t drying properly. We aim to provide reliable, high-quality products exceeding our customer's needs and expectations. To improve drying performance, try using the "More Dry" option, which can enhance the drying time for damp clothes. For more guidance, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If the issue persists, please send us a private message on social media @LGUSSupport. We're here to help with further troubleshooting and ensure your dryer meets your needs. Your satisfaction is important to us, and we appreciate your feedback as we work to enhance our products. ^Juvy LG

  • Rated 1 out of 5 stars

    DO NOT BUY THIS DRYER!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the WORST dryer ever. If I could give it zero stars I would. The “Flow Sense” system is garbage and causes the dryer to turn off every 10 minutes. The duct has been cleaned out, the lint tray is empty and it still won’t stay on. It literally takes 2 days to dry one load of towels. DO NOT BUY!!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jason. Thank you for sharing your experience with the LG Dryer (DLE6100W) model. We understand your concern about the issues you’re facing with the Flow Sense system and the extended drying times. We strive to provide high-quality products that exceed our customer's needs and expectations.

      As a first step, we recommend checking the venting system for any possible blockages, as even minor obstructions can affect performance. Additionally, ensure that the dryer is level and that the lint filter is cleaned after every load. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101.

      If the problem continues, please reach out to us via private message on social media @LGUSSupport. We're ready to assist you and explore further solutions to improve your experience. Thank you for your patience, and we hope to assist you soon. ^Juvy LG

  • Rated 2 out of 5 stars

    "Normal" dryness setting doesn't dry completely

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a washer and dryer that we believe dated from the late 1980s because the washer was getting flaky. Tne new LG dryer is disappointing in one respect: the "Normal" dryness level setting usually does not get the clothes completely dry. Areas that are bunched up, are still damp when the cycle ends.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We’re sorry that the product did not meet your overall needs. so we’d like to help make it right. Your feedback helps us keep a fresh perspective regarding new ways to improve our services and future product developments. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you.

      ^James. LG

  • Rated 3 out of 5 stars

    Too much computer. Too few knobs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensory mode does not completely dry. Manual mode requires you to jump through hoops to change default settings.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We havent even had it for a year and it stopped working. It does not turn on at all, and when it was working it would take so long to dry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible dryer. Avoid it at all costs. The sensor constantly shuts off in the middle of a load, making it unusable. The machine often leaves clothes damp and wrinkled. Customer service is useless; they scheduled a visit to check it out, but no one showed up. When I tried calling again, I was put on hold for over an hour and then disconnected. This has been a complete waste of money and time. Contacted LG through social media no one replied.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, George. We appreciate your feedback on the LG Dryer (DLE6100M) model. We understand the importance of receiving timely and effective assistance, especially when facing appliance issues. We strive to provide exceptional customer service that meets our customer's needs and expectations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy LG

  • Rated 1 out of 5 stars

    Dent and scratches

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They scratched it and a dent to boot also very rude. I got scammed out of another 50 bucks as i didnt have the right cord. I wouldn't recommend

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, JosephB. Thank you for sharing your experience with the delivery and installation of your LG DLE6100W electric dryer. We understand your inquiry regarding the cosmetic damage to the unit and the additional charge you incurred. This is certainly not the seamless experience we want our customers to have.

      We'd like to gather more details about what happened during the delivery and installation of your dryer and explore how we can assist you. Please send us a private message on Social Media @LGUSSupport with your dryer's model and serial number, and our team will be more than happy to help.
      https://www.bestbuy.com/site/lg-7-3-cu-ft-electric-dryer-with-sensor-dry-white/6529909.p?skuId=6529909
      Please send us a private message on Social Media @LGUSSupport with your unit's model number and serial number, along with any relevant case numbers you may have from your previous interactions, and our team will be more than happy to explore possible solutions and provide support.
      We appreciate your patience. —Renzo LG

  • Rated 2 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this dryer is mediocre. I've had the dryer for 4 weeks. I made an appointment to have technician check over the dryer. I had to cancel the appointment. I called to reschedule, but technician did not contact me on the day appointment was scheduled

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Dryer (DLE7000W) model. Your feedback is important to us, and we appreciate you taking the time to provide it.

      We are truly sorry to hear about the challenges you've encountered with scheduling a technician appointment for your dryer. Your experience does not meet the level of service we aim to provide, and we sincerely apologize for any inconvenience this has caused.

      We understand the frustration of having to cancel and reschedule appointments, and we regret any inconvenience this has caused. Your feedback regarding the technician appointment process is crucial, and we will certainly use it to improve our service and ensure a smoother experience for our customers in the future.

      We value your loyalty and the opportunity to serve you, and we are committed to addressing your concerns and ensuring your satisfaction with our products and services. For help and guidance you may visit this link: https://www.lg.com/us/support/help-library. If there's anything else you'd like to share with us or if there's anything we can do to assist you further, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. Your satisfaction is important to us, and we would welcome the opportunity to address any further concerns you may have. ^Juvy LG

  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Drys but just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still love the ease of my old dryer. This has so many gadgets but it does dry my clothes.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer LG

  • Rated 1 out of 5 stars

    Highly disappointing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to restart this dryer approximately 3 to 4 times at 60 minutes just to get a small load of clothes dry. Absolutely awful and I am or I was a big purchaser of LG products for over 20yrs! The washer was no better. Im going to have to look into other brands now. Highly disappointed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you so much for sharing your feedback regarding the LG Dryer (DLE6100W) model. We truly appreciate your loyalty as a long-time purchaser of LG products, and we understand how important it is for our customers to have reliable and efficient appliances. The performance of the unit you described is not what we want you to experience with our products. Please know we strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but unfortunately, we have fallen short of your case. Please visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634#. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy LG

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is Great But the DRYER IS HORRIBLE it’s not durable at all I when thru 3 of these and they don’t dry well can barely count on it to dry a double load. I don’t Recommend AT ALL. But the washer is great.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, CaliphS. Thank you for sharing your experience with us. We understand your inquiry regarding the drying performance of your LG DLE6100W electric dryer. We're glad to hear that you're satisfied with the washer, and we’d like to help improve your experience with the dryer as well. If the unit isn’t fully drying larger loads, we recommend selecting a higher heat setting like "Heavy Duty" or "Cotton/Normal" and avoiding mixed fabric types in the same cycle. Also, make sure the lint filter is thoroughly cleaned after each use, and check that the exhaust duct is not kinked or clogged, as restricted airflow can affect drying performance.
      https://www.bestbuy.com/site/lg-7-3-cu-ft-electric-dryer-with-sensor-dry-white/6529909.p?skuId=6529909
      We’d love to take a closer look and assist you further—please send us a private message on Social Media @LGUSSupport and our team will be happy to help. —Renzo LG

  • Rated 1 out of 5 stars

    Order that can’t be cancelled.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy isn’t allowing me to cancel this order because they say it’s on “back order” yet my account is still charged and I have no product. I’ve spoken with multiple reps and no one understands what’s going on.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing your experience regarding your LG Dryer (DLE6100M) model. We understand your concern about dealing with delays and lack of clarity, especially when your account has already been charged and no product has arrived. We strive to provide exceptional services and ensure a smooth experience.

      While LG does not manage retailer-specific orders, the DLE6100M is a highly sought-after unit, and backorders may occasionally impact availability. We recommend reaching out to Best Buy customer service directly at 888-237-8289 and requesting a supervisor or case manager to escalate your concern, particularly regarding your billing and order status.

      We’d still like to assist by noting your feedback and helping guide you further if needed. Please feel free to send us a private message on social media @LGUSSupport with your situation. We’ll do what we can to support and share the concern with our retail partners. ^Juvy LG

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works best on one setting only. Other settings leave clothes damp.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought brand new and I had to buy a power cord and a semi rigid duct piece for it then when it was past the 2 weeks when I tried it they wouldn’t return or exchange when it wasn’t working. Then it didn’t fit in my laundry room with the duct piece so even slight movement was so difficult and needed numerous repairs. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Nancy. Thank you for sharing your feedback about the LG Dryer (DLE6100W) model. We understand your concern about encountering issues with fitting and functionality, especially when it’s a new purchase, and you’ve faced challenges with returns and repairs. We strive to provide exceptional services that exceed our customer's needs.

      Here are a few suggestions that might help: If you’re having trouble with the duct or power cord, make sure that you’re using the correct parts and that they are installed properly. Using a semi-rigid duct is often recommended for efficient airflow. If you need further assistance, please reach out to us on social media @LGUSSupport. We're here to support you and work towards a resolution. We appreciate your feedback and are committed to improving your experience with LG products. ^Juvy LG

  • Rated 3 out of 5 stars

    Too soon.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too soon. Impossible to review in less than five years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this dryer had a drum light I would've gave it 5 stars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps shutting off. Purchased brand new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having a lot of trouble with this dryer ever since I purchased it. It is probably less than a month old but keep shutting off before finishing its cycles and takes long to dry my clothes. Keeps having a message about the flow sense when it shuts off before drying my clothes. Not really happy

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Bryan. Thank you for reaching out to us and sharing your experience on the LG Dryer (DLE7000W) model. We understand your concern about having a dryer that’s not working as expected, especially when it keeps shutting off prematurely and taking longer than usual to dry your clothes. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To help resolve the issue, here are a few troubleshooting steps: Ensure the vent hose is clear of any lint or blockages and that the vent to the outside is open. Even small clogs can cause airflow problems that trigger the Flow Sense error. Make sure the lint filter is clean before every load. A clogged lint filter can also contribute to poor drying performance. Unplug the dryer for about 5 minutes, then plug it back in and try a new drying cycle to see if the issue persists. For more information, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If the error continues, please send us a private message on social media @LGUSSupport with your model and details, and we’ll be happy to further assist you with troubleshooting or arranging a service visit. We’re committed to ensuring your dryer performs as it should. ^Juvy LG