Customer Ratings & Reviews
- Model:
- DLE6100M
- SKU:
- 6573555
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 7.3 Cu. Ft. Electric Dryer with Sensor Dry for its excellent drying performance, quiet operation, and ease of use. Many appreciate its capacity and the competitive price point. While some wish for an interior light, positive feedback on performance and value outweighs this minor drawback. The dryer's size and energy efficiency are also frequently praised.
This summary was generated by AI based on customer reviews.
Hot dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hot dryer. Purchased on sale. Works extremely well.
I would recommend this to a friend- Cons mentioned:Door
Buy another machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer drives me crazy. I detest all of the chimes. I detest having to push so many buttons and settings to get the heat and time I want. The pre-programmed settings are worthless. The first time I used them, it took 3 hours to dry my load. The HIGH heat setting is not high at all. Everything takes at least 30-50% longer to dry than in my 30-year old Whirlpool dryer. I hate the side opening door. There is almost nothing to like about this machine except that eventually it will dry laundry.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements.^Venette
Longevity is aweful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this brand new from best buy 2 1/2 years ago along with the washer machine. We have been having issues with it not dryer and now the barrel is cracked and its very loud. Sounds like the drum is smashing against the sides. Not a great product for longevity.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Armando. Thank you for taking the time to share your experience with the LG Dryer (DLE7000W) model. We understand your concern about your unit not meeting your expectations. We really aim to provide reliable, high-quality products that meet our customers' needs. If the drum is making loud noises and appears cracked, it may be due to wear on the drum support rollers or internal components. It might be a good idea to unplug the unit and set up an inspection to avoid any more issues. If you need more assistance, check out this link: https://www.lg.com/us/support/help-library/lg-dryer-common-noises-during-the-dry-cycle--20153081341056. Even if your unit is out of warranty, there could still be repair options available in your area. Feel free to send us a private message on social media @LGUSSupport so we can dive deeper into this and find some solutions together. We’re here for you. ^Juvy
Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job drying clothes efficiently and it was delivered and installed professionally
I would recommend this to a friendGreat purchase and the delivery guys were awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much faster than my old dryer! The guys who delivered and installed it were great as well.
I would recommend this to a friendIs it that hard to get a dryer that actually dries
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As others have said, dryer doesn't do what a dryer should: dry clothes. Up and down the basement stairs I go, 2, 3, or even 4 and 5 times to dry even a small load of clothing or towels. What a huge disappointment. This was a gift and I was and still am so thankful and grateful, but boy I expected at least a year or two without any problems. I haven't even had this for two months and I think I've lost one of those months just attempting to dry a few loads of clothes. Delivery was atrocious and they didn't even finish the job as was expected and promised. I spent time picking this out and tried to read reviews about who would be really helpful with delivery and customer service. Somehow I landed on Best Buy. I've never bought an appliance from Best Buy and I've never bought an LG appliance, and I can certainly say unless someone saves the day here by offering help, I won't be buying or using either one for anything in the future.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Heather. Thank you for taking the time to share your feedback regarding the LG Dryer (DLE6100W) model. We understand your concern about encountering performance issues with your dryer, and challenges with the delivery. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
For the drying issue, we recommend verifying the following: Ensure the lint filter is clean before each cycle, as a clogged filter can impede airflow. Check that the exhaust duct is not blocked or kinked, which could reduce drying efficiency. Confirm that the unit is set to the appropriate drying cycle for your load type. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If these steps don't resolve the issue, we recommend reaching out to us on social media @LGUSSupport for further troubleshooting or to discuss service options.
Regarding the delivery and installation concerns, your feedback is invaluable, and we encourage you to share it directly with Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. We appreciate your patience and hope to work with you toward a resolution. ^Juvy
Meets our needs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with this dryer. Nothing fancy but works great.
I would recommend this to a friendDelightful!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oh, what a delightful experience it's been! I just adore how the flow sensor has a mind of its own, deciding to take breaks and turn off randomly. Must be a masterpiece of overengineering, truly. I especially enjoy returning products for the sheer thrill of it. Highly recommended for those who enjoy a touch of chaos in their lives!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for taking the time to share your experience with us regarding the LG Dryer (DLE6100W) model.
We appreciate your feedback, and we sincerely apologize for the unexpected issues you have encountered with the flow sensor. We understand the frustration of experiencing technical difficulties, and we genuinely want to make things right for you. Please visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally-CT10000011-20150485215101. If there's anything we can do to further assist you with, please reach out to us on social media @LGUSSupport so we can help you further. Your experience matters to us, and we are dedicated to ensuring that you have a positive experience with our products. ^Juvy
Two different machines did not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received TWO of these dryers and both did not work. The second one was sent when the first did not work. Both would turn on but the cycle would not start. I even had an electrician out to check that it was not my electrical system that was the problem. No, it was this dryer. I do not recommend it. Eventually went with a GE and am happy with it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking the time to leave us a review. Having a wonderful experience is what matters to us and we'd like to ensure that you are heard in your concern. We rely on our customers like you to let us know what we're doing right and wrong. We want to continue to provide the best experience possible. If you need more assistance with your LG Electric Dryer product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Jai.
If you need it delivered don't buy from best buy!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyer is fine. Delivery personnel were the rudest, most unprofessional people I have ever dealt with. Expressed my concerns to best buy. Lots of lip service, no action. Will never spend another penny at this store!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette