Customer Ratings & Reviews
- Model:
- DLE6100W
- SKU:
- 10104017
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I love all the settings that I can use.
I would recommend this to a friendDryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price, very energy efficient
I would recommend this to a friendEasy to use washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal top loading washer. Cleans clothes fast!
I would recommend this to a friendIts ok but I returned and upgraded to the better L
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually returned this one because it wasn't drying the clothes on the first dry so I upgraded to a better LG. Not a lot of bells and whistles which I wanted but wasn't happy with having to turn the dryer back on because clothes weren't completely dry.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chryysti. Thank you for sharing your experience with us. We understand your concern about your LG Dryer (DLE6100W) model that doesn’t fully dry your clothes on the first cycle. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. We’re glad to hear that you’ve upgraded to a model that better suits your needs. If you encounter any issues with your new LG dryer or need assistance, we are here to help! Please feel free to reach out to us via private message on social media @LGUSSupport.
We hope your new dryer provides the performance you're looking for, and we appreciate your feedback. ^Juvy
Not great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great drier. Things are still damp after 45 minutes. Is a little loud as well.
No, I would not recommend this to a friendLG dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good…installation w Best Buy is always great!
I would recommend this to a friendBad product-Electric Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This electric dryer is not a good product. It doesn’t work like my Samsung or old Kenmore. It finally stopped working yesterday after only about 2 months. I’m dealing with BB to get it fixed. I’m waiting on the phone here.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tony. Thank you for reaching out and sharing what’s been happening with your LG Dryer (DLE6100W) model. We understand the importance of having a dryer that performs reliably, especially after only a couple of months of use. For a unit that suddenly stops working, one helpful step you can try—once you’re able—is a power reset. Unplug the dryer for about 60 seconds, then plug it back into a dedicated wall outlet to help clear any temporary electrical interruption. Also, checking the breaker to ensure it hasn’t partially tripped can help restore full power to the dryer. For more guidance, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-have-no-power--20150485198898. We want to make sure you’re fully supported moving forward. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can take a closer look and assist you directly. ^Juvy
Horrible experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the dryer delivered and the same day it wouldn’t work. I called best buy they wouldn’t come back out until a entire week later, after I already waited a week for them to deliver and install the dryer. I called an appliance person to clean out my home ventilation system to ensure I wasn’t the reason the dryer wasn’t working (flow sense light on). They cleaned it, I paid, and tried my brand new dryer again. Same issue! I wanted to love this dryer but I’ve had a horrible experience with it. I hope yours is better.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Eboni. Thank you for taking the time to share your experience with the LG Dryer (DLE6100W) model. We understand how disappointing it must have been to have your dryer malfunction on the same day it was delivered. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We value your trust and want to make things right. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a terrible experience with the purchase of a dryer. I’ve been a customer for about 28 years. And this experience has left me not ever wanting to go back to your store ever again. I’ve never brought a review like this. But that is just showing how Strong my feelings are about this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Ryan, thank you for sharing your thoughts with us. We truly value your loyalty over the past 28 years, and it means a great deal that you’ve taken the time to express how strongly you feel. Your experience with the DLE6100W dryer is important to us, and we want to make sure you’re supported every step of the way.
You can find helpful product information your unit here: https://www.lg.com/us/support/product/lg-DLE6100W.ABWEEUSt. If you’d like to connect with us directly for further assistance, please feel free to email lgdigitalcare@lg.sprinklrsupport.com.
–Avril
Poor Best Buy delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was our 2nd try to get a clothes washer. We were wanting one that had a drop down door. The first delivered did not have a drop down door. So Best Buy, sent this one. I guess they simply looked at the picture and thought it was a drop down door. It wasn't. We sent it back.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We're truly sorry to hear about the inconvenience you faced with your recent washer deliveries. We understand how frustrating it must be to go through the process of exchanging the product twice now. We apologize for the oversight and miscommunication that occurred with the second delivery. Your feedback is valuable to us, and we will address this issue with our team to prevent similar situations in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes several cycles to dry. Had to return but they allow exchange or a different brand compared to other stores.
No, I would not recommend this to a friendgood average dryer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the dryer does a nice job on large loads although you need to use the correct settings. i believe it tries to save energy but you end up having to dry for more time. overall a nice basic dryer
I would recommend this to a friendNot a good dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible machine! Dryer will not stay on for more than 3 minutes. We wanted the door to be installed facing the other way, but Best Buy tech said no, it had to be ordered that way. Not what the BestBuy salesman told us. We were away for the summer, came home to find it did not work properly. At least I have a year to pay for it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Kevin. Thank you for taking your time in leaving us a review regarding your electric dryer. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Anthony
Free of Charge Replacement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't work perfectly, however with my Best Buy Total care, they replaced it with in a week free of charge!
No, I would not recommend this to a friendJaved
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product,energy efficient,I bought that product and still i am happy with that so far
I would recommend this to a friendNot too good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this dryer. It takes a long time to dry and the lint trap is a disaster every time i pull it out. Lint flying everywhere and sticking to the wrong side and the bottom of the correct side is just a big mess to deal with and i think lint could be falling back into the vent instead of coming out with the trap. Anyway... I'm returning this and bought a different brand.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Teresa. Thank you for sharing your experience on your LG Dryer (DLE6100W) model. We're sorry to hear about the drying issues and the lint trap not working properly. We aim to provide top-quality products that meet our customers' needs. We understand if you want to return the dryer and try a different brand. For help, please contact Best Buy customer service at 888-237-8289. If you ever want to give our products another chance in the future, please reach out to us on social media @LGUSSupport. ^Juvy
Worst Delivery Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could give Best Buy a zero rating. This was the worst delivery experience I have ever had. Delivery people were shown where to place the appliances in the house. There were stairs the appliance would have to be brought up. The delivery people just dropped the appliances in the garage and left. Called Best Buy back to have someone come back. Appointment was 7:00 to 1:00 two days later day to bring appliances in the house. No one showed up for the second appointment. Will be going somewhere else if I need anything delivered. Stay with the delivery people and don't leave your garage door open.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bought A Lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had Speed Queen Large Capacity Dryer for almost 20 years until it was time to buy a new one. The dryer is a total headache to deal with. We are very unhappy with this machine, it does not stay on for more than 20 min at a time & we paid Best Buy to hook it up. The manual says sensor will turn dryer off if the load is too heavy or not heavy enough, well then how do you determine the perfect weight??
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks a bunch for sharing your experience with your LG Dryer (DLE6100W) model, especially how it's been drying your clothes. We really want to make laundry a breeze for you and help you get the most out of your unit.
The sensor dry feature adjusts drying time based on moisture levels, leading to shorter cycles when clothes are already drying or unevenly loaded. For optimal results, load similar fabrics in medium-sized, evenly distributed loads. You can also try the “Time Dry” function for manual drying times. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101.
Feel free to message us on social media at @LGUSSupport for further assistance. ^Juvy
Just ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good dryer, it's just certain cycles do not dry your clothes completely. I wouldn't recommend
No, I would not recommend this to a friendCould be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moisture sensor seems off. Clothes are not 100% dry when it finishes. Controls are not my favorite. My last Samsung seemed better.
No, I would not recommend this to a friend