Customer Ratings & Reviews

Hi, Robert. Thank you for sharing your experience with us. We understand how concerning it must be to have LG Dryer (DLE6100W) model, sheets being sucked into the lint trap, and we want to ensure you feel confident in the safety of your unit. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

As a first troubleshooting step, we recommend checking the vent and lint trap to ensure they are properly cleaned and free of any blockages. Sometimes, improper airflow can cause the dryer sheets to get caught in places they shouldn't. Additionally, make sure you're using the correct type of dryer sheets, as some may be more prone to getting caught in the lint trap or vent system. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dryer-how-to-perform-dryer-maintenance--1428690638456.

Please send us a private message on social media @LGUSSupport with the details of your situation, and our team will be happy to assist you further and ensure that the dryer is operating safely and efficiently. ^Juvy

Hi, there. We want to thank you for taking the time to share your feedback with LG Dryer (DLE6100W) model. We're sorry to hear about the performance of the unit. We strive to offer reliable, high-quality products that meet our customers' needs. Please visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. Please reach out to us on social media @LGUSSupport for more assistance. ^Juvy

Hi there. Thank you for bringing this to our attention regarding your LG DLE6100W dryer. We understand experience and that the issue persisted even after having the vents professionally cleaned. While external factors like vent blockage can sometimes cause performance issues, we understand how concerning it must be to deal with a malfunction right out of the box. You may access this link related to your concern:https://www.lg.com/us/support/help-library/lg-dryer-understanding-d90-and-d95-error-codes--20150209089448.

We recommend performing a Flow Sense™ indicator check—if the light is still on after cleaning, the dryer may need servicing or a deeper internal venting inspection. Please know that even if the retailer is unable to assist, we would still like to help. Send us a private message on social media @LGUSSupport with your model and serial number, and our team will be more than happy to explore possible solutions and support options directly. We appreciate your patience as we work to make things right.

—Avril

We’re sorry that the product did not meet your overall needs. so we’d like to help make it right. Your feedback helps us keep a fresh perspective regarding new ways to improve our services and future product developments. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you.

^James.

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer

Hi, there. Thank you for sharing your experience with the LG Dryer (DLE7000W) model. Your feedback is important to us, and we appreciate you taking the time to provide it.

We are truly sorry to hear about the challenges you've encountered with scheduling a technician appointment for your dryer. Your experience does not meet the level of service we aim to provide, and we sincerely apologize for any inconvenience this has caused.

We understand the frustration of having to cancel and reschedule appointments, and we regret any inconvenience this has caused. Your feedback regarding the technician appointment process is crucial, and we will certainly use it to improve our service and ensure a smoother experience for our customers in the future.

We value your loyalty and the opportunity to serve you, and we are committed to addressing your concerns and ensuring your satisfaction with our products and services. For help and guidance you may visit this link: https://www.lg.com/us/support/help-library. If there's anything else you'd like to share with us or if there's anything we can do to assist you further, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. Your satisfaction is important to us, and we would welcome the opportunity to address any further concerns you may have. ^Juvy

Hi, there. Thank you for sharing your experience with the LG Dryer (DLE6100W) model. We understand your concern about your clothes aren’t drying properly. We aim to provide reliable, high-quality products exceeding our customer's needs and expectations. To improve drying performance, try using the "More Dry" option, which can enhance the drying time for damp clothes. For more guidance, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If the issue persists, please send us a private message on social media @LGUSSupport. We're here to help with further troubleshooting and ensure your dryer meets your needs. Your satisfaction is important to us, and we appreciate your feedback as we work to enhance our products. ^Juvy

Hi, George. We appreciate your feedback on the LG Dryer (DLE6100M) model. We understand the importance of receiving timely and effective assistance, especially when facing appliance issues. We strive to provide exceptional customer service that meets our customer's needs and expectations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy

Hi, Bill. Thanks for sharing what happened with your LG Dryer (DLE6100W) model order, and we understand the importance of a smooth delivery experience—especially when you’re looking forward to receiving a new appliance. While the retailer manages delivery and scheduling, we’re here to support you with anything related to the product itself. Once your dryer is reordered or delivered, one helpful step is to check that the exhaust vent is clear and properly connected before the first use, as this helps ensure strong drying performance from the start. For more guidance, visit https://www.lg.com/us/support/product/lg-DLE6100W.ABWEEUS. For further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your details so our team can assist you directly. ^Juvy

Hi, there. Thank you so much for sharing your feedback regarding the LG Dryer (DLE6100W) model. We truly appreciate your loyalty as a long-time purchaser of LG products, and we understand how important it is for our customers to have reliable and efficient appliances. The performance of the unit you described is not what we want you to experience with our products. Please know we strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but unfortunately, we have fallen short of your case. Please visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634#. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy

Hi, there. Thank you for sharing your experience with the LG Dryer (DLE6100W) model. We understand your concern about a brand-new appliance doesn't perform as expected—especially when you're relying on features like the Sensor Dry to make laundry easier, not harder. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

Sensor Dry uses moisture and temperature sensors to detect when clothes are dry, but if load size, fabric type, or installation setup isn’t ideal, it may shut off too soon. For best results, we recommend loading similar fabric types together and avoiding small mixed loads. Also, ensure the lint filter and exhaust duct are completely clean and clear to allow full airflow. If the duct is even partially blocked, it can cause early cycle shutdowns.

We’re glad you found a solution that works for you, but if you'd like us to take a second look or assist with another LG product, please send us a private message on social media @LGUSSupport. We’re here to help. ^Juvy

Hi, Jason. Thank you for sharing your experience with the LG Dryer (DLE6100W) model. We understand your concern about the issues you’re facing with the Flow Sense system and the extended drying times. We strive to provide high-quality products that exceed our customer's needs and expectations.

As a first step, we recommend checking the venting system for any possible blockages, as even minor obstructions can affect performance. Additionally, ensure that the dryer is level and that the lint filter is cleaned after every load. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101.

If the problem continues, please reach out to us via private message on social media @LGUSSupport. We're ready to assist you and explore further solutions to improve your experience. Thank you for your patience, and we hope to assist you soon. ^Juvy

This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette

Hi, Nancy. Thank you for sharing your feedback about the LG Dryer (DLE6100W) model. We understand your concern about encountering issues with fitting and functionality, especially when it’s a new purchase, and you’ve faced challenges with returns and repairs. We strive to provide exceptional services that exceed our customer's needs.

Here are a few suggestions that might help: If you’re having trouble with the duct or power cord, make sure that you’re using the correct parts and that they are installed properly. Using a semi-rigid duct is often recommended for efficient airflow. If you need further assistance, please reach out to us on social media @LGUSSupport. We're here to support you and work towards a resolution. We appreciate your feedback and are committed to improving your experience with LG products. ^Juvy