Customer Ratings & Reviews
- Model:
- DLE7100W
- SKU:
- 6273801
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the dryer's performance, ease of use, and quiet operation. Many appreciate its capacity and find it to be a good value for the price. A common complaint, however, is the lack of an interior light. The dryer's energy efficiency is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Lg Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and functional. Easy to use. Top does dent very easy though.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased with purchase. Clothes often come out wrinkled even when I empty the dryer as soon as it stops. Wrinkle Care not effective, it doesn't run often or long enough to prevent wrinkles. Can't seem to get the dry times and temperatures right. Factory settings aren't helpful. I want my old dryer back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Would not recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed the motor died right at two years of use
No, I would not recommend this to a friendDryer delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys did not secure one of the clamps and the dryer disconnected to the vent
I would recommend this to a friendNOT A FAN
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a fan of this brand. No matter what temperature or setting I put it on, my clothes are always damp. I think it’s the sensor. Also in the front of the dryer, there is supposedly help you can access with your smartphone after setting up an account. Guess what? That doesn’t work either
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Dryer works good.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer has too many settings I prefer a more simlpe product. Works good.
I would recommend this to a friendOk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking. Sometimes takes 100 minutes to dry a larger load.
No, I would not recommend this to a friendDoes not fully dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fully dry clothes. You often have to run it twice to get things dry
No, I would not recommend this to a friendDisappointed with LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buzzer is so soft I can never hear it to know when it’s finished. I have to freshen up many loads to get the wrinkles out. The sensors are poor as well. Smaller loads don’t completely dry. Very disappointed!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are not pleased with the drying sensor of your dryer. Check out the following help video that helps explain how to best use the sensor dry settings: https://www.lg.com/us/support/product-help/CT10000011-1428693529352-cycles-and-options ^CP
Very basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it overall, but it is very basic. Not many bells and whistles... Door Does't open all the way, no light when you open the door. Doesn't completely dry first time around.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Shea, I hate to hear your clothes do not dry on the first run! Please follow the link below for possible solutions. https://www.lg.com/us/support/product-help/CT10000011-1432223739634-not-drying-long-dry-time . If you still need assistance, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Lg dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have loved to have a light inside the dryer.
No, I would not recommend this to a friendWasher /dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to review at this time. Having delivered on 11/24
I would recommend this to a friendDoesn’t dry clothes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has never really dried our clothes since day one. Now getting a flow sense code 2 months before a full year and shuts the drier off way before the clothes are dry. The code says to check the vent tube to make sure it’s not pinched or if there’s too much stuff in the vent tube. This is installed in a new home. Lint filter gets cleaned every load. I’m real close to my 1 year purchase date that I’m sure they won’t do anything about it. Very disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to improve the drying performance. ^Jennifer
Doesn't dry clothes regularly
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this about 6 months. It never dried clothes properly. A service person came out but he blamed it on a clog in the back but he never pulled the dryer out to check. My husband and i did and NO CLOG! I've called repeatedly but they insist there is nothing wrong with it yet IT DOESN'T DRY CLOTHES. I consider that a big problem. It's still under warranty but they won't fix or replace. Never again for LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear your dryer doesn't work properly. But for this cases, we highly advised to our customers on checking first if "Energy Saver" is activated. This feature is designed to reduce energy consumption by operating the unit with air dry only. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. We apologize for any inconvenience this caused. ^Venette
Owned 2 1/2 Months - Broke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for 2 1/2 months. Unit will power on but will not start. Technician having to come out and inspect/fix. Super disappointing, however, appears all new appliances are not worth the price being charged.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
DO NOT BUY
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY AN LG APPLIANCE. The dryer has not done a good job since day one. LG has been out to our home FIVE TIMES and tried something different each time. Bestbuy has washed itself of any responsibility in the situation. We spent over $5,000 in appliances at BestBuy on our new construction home and we will NEVER return.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
It does not dry very well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have to dry most times twice. So far we are disappointed. This was sold to us as the best in class. So far it is anything but.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is not the quality we expect from our products. We are sorry to hear that your unit did not work as designed. Understandably this is frustrating. LG absolutely cares and we confidently stand behind our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Overrated Appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not recommend this dryer (LG model DLE7100W) to anyone. I was loaned this dryer because the one I ordered was not in stock. The first dryer I received had a failed sensor...cycle kept ending before clothes were dry. The second dryer...works a little better, but you have to restart the dryer numerous times to get your clothes dry. This is such a nuisance and very inconvenient!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Be careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would never buy again. Thought it was a good item, turned out to be too fussy because of the electronically componets.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Don’t like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should of looked at the panel better. I hate tie delicate cycle and it’s not as quiet as it is they say it is
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear the unit did not meet your expectations/needs. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane