Customer Ratings & Reviews
- Model:
- DLE7100W
- SKU:
- 6273801
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the dryer's performance, ease of use, and quiet operation. Many appreciate its capacity and find it to be a good value for the price. A common complaint, however, is the lack of an interior light. The dryer's energy efficiency is also frequently praised.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Interior light
No drum light..ridiculous!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No drum light! Are you kidding? Huge dark dryer drum and no internal light. Exchanged it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Loud
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this and a Maytag washer. The washer was extremely loud and we exchanged both units for a different brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Doesn't dry like it should
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry on normal setting... need to put it on heavy-duty for anything to have a chance of coming out dry.. had repairman out twice already still arguing with customer service who are pretty much helpless... Better than washer but not worth the money... buy something else.. save your money on this pair!!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear your dryer doesn't work properly. But for this cases, we highly advised to our customers on checking first if "Energy Saver" is activated. This feature is designed to reduce energy consumption by operating the unit with air dry only. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. We apologize for any inconvenience this caused. ^Venette
quite
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works OK. hard to dry a small batch. wish it had a energy saver shut off for a small batch.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Good in general; did not perform for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate to write a bad review about this dryer, but, this was the issue: it has a dry sensor. I would put a load of towels in and in 10 minutes the dryer would stop, acting like the towels were dry. So, I used the manual dial - same thing. Best Buy people are total pros. They took the dryer back and brought me a different brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working properly.This feedback will be shared with our product team.We apologize for any inconvenience.^Venette
Meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lint filter is terrible. Plan on cleaning lint out of the dryer vent regularly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
No washing machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They never brought the washing machine so I could not use the dryer to tell how good it works
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
It stops before it is suppose to. Clothes are stil
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Choose another dryer. From day one three settings do not stay on.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am sorry that you experienced a problem with your unit. I certainly hope that the issue has been resolved. If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Does not dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this washer at all. It take an hour for a regular load and often the clothes are still damp. The top of the washer also dented with the weight of a laundry basket. I love the coordinating washer but am not pleased with the dryer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear your dryer doesn't work properly. But for this cases, we highly advised to our customers on checking first if "Energy Saver" is activated. This feature is designed to reduce energy consumption by operating the unit with air dry only. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. We apologize for any inconvenience this caused. ^Venette
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sensors are okay but my cloths still feels húmeda and I have to put manual time
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer made a loud clunking noise from the first time we used it. We called the Geek Squad take a look at it. The agent recommended not trying to repair and just submit a request to Best Buy to simply replace it, which we did
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Poor washer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very loud and doesn't always dry the first time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Didn’t like, clothes not clean after washing.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t get my clothes clean. Exchanged for front load machine.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this dryer for 2weeks and am very unhappy. The dryer keeps stopping and also drops time and turns off. Takes several attempts to get a load to dry
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Pamela, thank you for taking the time to write a review on the dryer you purchased. I hate to hear that after two weeks of having your dryer it is malfunctioning. I can understand how frustrating it may be for the dryer to stop and turn off at times. If you will, click the link pasted below for some helpful tips https://www.lg.com/us/support/product-help/CT10000011-1432223739634-not-drying-long-dry-time or feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Dryer not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are having issues with the flow sensor on this machine. Had vents professionally cleaned twice at a big expense as we were told that’s the reason. Not the case
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Mike, thank you for reaching out! I can imagine it is frustrating having flow sensor issues with your dryer! This is definitely not what we expect from our products. Please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so that we can get this issue resolved for you. ^EJ
Not worth the hassle.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap!! Do NOT BUY THIS!! Kept getting a DL90 code (means the vent is 90% clogged.... It was brand new). LG ran me around for 3 days so I sent it back to Bestbuy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control buttons are difficult to operate. Dryer is noisy and makes a constant clacking sound each time it makes a turn. Very dissatisfied with this one so far. Probably should have bought the low end Amana instead.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Make sure it works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had LG bought and installed by Bestbuy. IT DIDNT WORK!!! Thre error codes. Frustrating as we had about 15 loads waiting due to a new move. Took appx 10 days for a replacement. So far second one is working properly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Did not use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this by accident and had to return so we did not try it. Overall looks nice and sleek Please note-the exchange and return process over the phone was easy and efficient
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Horrible customer service, lousy product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer and it arrived in September. Bad thermostat and motor by December. Customer service incapable of helping, and will now be weeks without a dryer. Avoid the company at all costs.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette