Customer Ratings & Reviews
- Model:
- DLE7100W
- SKU:
- 6273801
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the dryer's performance, ease of use, and quiet operation. Many appreciate its capacity and find it to be a good value for the price. A common complaint, however, is the lack of an interior light. The dryer's energy efficiency is also frequently praised.
This summary was generated by AI based on customer reviews.
Don’t buy it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful! Worse than it’s counter part the dryer. It took three times to dry an average load of jeans or towels. So cheap and not well made at all. We upgraded and it’s so much better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
worst dryer ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer never got warm on the NORMAL setting. When I turned it to HEAVY DUTY, it got warmer but the clothes became very wrinkled. Not acceptable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Service not done well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Person installing said they had to put the vent through the window because they were not supposed to drill a hole through my wall.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Just move on by
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead within a year and a half. More expensive to repair than buy a new one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking the time to leave us a review. Having a wonderful experience is what matters to us and we'd like to ensure that you are heard in your concern. We rely on our customers like you to let us know what we're doing right and wrong. We want to continue to provide the best experience possible. If you need more assistance with your LG Electric Dryer product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Jai.
Washing Machine Doesn't Work Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine does not work well and Best Buy has been very difficult with regard to exchanging it. I won't be buying anything else from here.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
expensive dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 1-1`/2 months old. Already making terrible noise when first started and sensor quit working. Have to try to get it fixed or replaced,
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not work properly. Please contact LG Customer Support by
direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
LG dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was good but when we used the dryer it did not dry anything. We returned it and bout another brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Error and stops constantly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received and put to work, 10 minutes later stared the "BEEPS" error message.... two days already I-m returning it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Doesn't dry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the dryer a week or two now and it takes 2 hours to dry a medium size load. Very disappointed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear your dryer doesn't work properly. But for this cases, we highly advised to our customers on checking first if "Energy Saver" is activated. This feature is designed to reduce energy consumption by operating the unit with air dry only. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via Facebook @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. We apologize for any inconvenience this caused. ^Venette
Laundry set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to send it back becuz it didn’t fit. To big! I probably would have given it 5 stars!
I would recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m having a problem the dryer isn’t drying the clothes
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please check to see if the Energy Saver setting is on, it could be that this feature needs to be turned off to maximize the heat. If the problem persists, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
- Pros mentioned:Ease of use, Noise level
Super Speedy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best electric dryer of the four we’ve had since we redid our house. It dries in one cycle, much quicker than any previous electric dryer we’ve had. The dryer we replaced would take three times as long. This dryer is also easy to use and quiet.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dryer and very easy to use. Also very quiet
I would recommend this to a friend - Pros mentioned:Dryer performance
LG dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer! It dries really well even on low temp.
I would recommend this to a friend - Pros mentioned:Dryer performance
Difficult purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works great so far but the purchase process could almost be described as horrible.
I would recommend this to a friend - Pros mentioned:Dryer performance
Ease of operation w/multiple drying options
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ah This has been a great dryer. Laundry for six means it really gets a workout!
I would recommend this to a friend - Pros mentioned:Dryer performance
Poor Best Buy experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this LG dryer along with the matching washing machine. The washing machine is great, but we’ve had such an awful Best Buy customer service experience. Our Dryer was installed incorrectly; after only 1 use it gave us the error code “d90” which means the duct work was done incorrectly. We’ve called Best Buy several times (4+ at this point) over the course of several days to have a “redo” performed and have someone from Best Buy come and fix the poor installation. Each time we’ve called we’ve been told they can’t process our request because the order status on their end looks to be “in transit”. We’ve been promised by several customer service reps that they would call us back and have someone come and fix the poor installation, but they’re empty promises. Such a terrible customer service experience, even after we bought the extended warranty for this product, it has been extremely difficult to have someone from Best Buy come and fix and incorrect installation for this dryer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear your installation experience was less than satisfactory. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Doesn't last past 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dryer based on the good reviews. After owning the LG DLE7100w dryer for just two years, it is no longer working. The dryer is showing a TE1 error which, according to the manual, means it is a bad thermostor. I've replaced it with a new one and still getting the error. I called customer service and was told I needed to pay $100 just to have someone come out and tell me what I already know. However, calling the number they provided for service repair, I was told that the company does not service my area. I have not been able to do laundry for over a week using my fairly new $1000 dryer and no one at LG can help me fix the issue. I don't think I will ever buy an LG product again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer in December, 2019 and is starting to get noisy like motor or other bearing is failing. Use is low to average over this time span. Stuff you buy today is junk.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Noisy. Hate it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got our new dryer today. It is extremely noisy. It goes thud thud thud with each turn. We contacted LG. First they said to unplug it for 5 minutes so you can imagine how painful this process is. They suggest we use it for three days to see if the rollers will soften. My husband has to go outside while the dryer is running. I can’t believe how bad it is. DON’T BUY!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your dryer. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP