Customer Ratings & Reviews

Love product. Works fantastic!! Would recommend product!

I love my new dryer. Different setting for all types of clothes.

Bought this dryer to replace one from a decade ago that was not drying anything without being in there for 2 hours. This has great 50 minute cycles and a jazzy song for when it's done. Great for the price.

I like this dryer for the most part, however, I am having trouble learning how to pick the right program for my uses. My last dryer was much less complicated but it was 23 years old when it quit.

This is a good, basic dryer with all of the drying options (except steam drying, but that's $300 extra). Happy with the purchase. Good for what I wanted & a good value.

We have loved everything about the Best Buy service and products. We did a large renovation in our kitchen recently and bought all the apprliances through Best Buy. The install team and products have all been great!

We purchased the dryer along with professional installation services. Upon delivery, the installer assured my wife that grounding the unit was unnecessary. Despite her reservations, she reluctantly allowed them to leave without grounding the appliance. After their departure, my wife contacted LG directly and was informed that the dryer does require grounding unless connected via a 4-prong outlet—which was not the case in our installation. The LG representative further explained that failure to properly ground the dryer could result in electric shock. Concerned for our safety, I immediately contacted the installer to request that he return and complete the installation correctly. He insisted grounding was unnecessary, refused to return, and then hung up on me. I then contacted Best Buy customer service and spoke with Oscar. While polite, he was ultimately unhelpful and informed me that we would have to wait 24–48 hours for a response. I requested to speak with a supervisor. After several long holds, I was told that someone would return my call within 35 minutes. An hour later, I received a call from Dave, who was professional and courteous, but unable to resolve the issue because the order was still “open.” He assured me someone would follow up later that day or by the next day at the latest—this follow-up never occurred. When my wife called again on Monday morning, she was informed that Best Buy would not return to ground the unit. She then requested a return and was told we would be responsible for both the restocking fee and the haul-away fee. When she asked to escalate the matter, she was again told we would receive a call within 24–48 hours…….waiting…..

very nice dryer for the money. quiet, I hardly hear it.

Replaced a 29 year old Maytag. I did not need many options so this LG suits my needs.

It can handle a large load of clothes and dries them just fine. The reason I gave it 3 stars is because if I want to run the dryer for a few minutes to get the wrinkles out it shuts off because it recognizes that the clothes are already dry.

Excellent! We love it, works nice and not noise, We recommend

When best buy came they were so nice! They installed everything. I only needed to side vent it myself with the lg kit. I would definitely purchase again

I highly recommend this product and store,arrived earlier than expected

The inteligente mode sometimes didn't dry 100% the clothes. I have to use manually way to get it right.

Gets the job done but often leaves laundry mildly damp on the Normal setting.

Excellent customer service and great deal on my purchase! I was very pleased with everything from the minute I walked through the door to even after I left.

LG makes solid machines. Not super fancy but all of wgat you need to get clothes cleaned

I bought the washer and dryer combo on 4th of July sale. So far, so good.

When drying a small load of clothes on the “normal cycle” sometimes it still leaves them damp even when I select the very dry option. So, I have to change it to the timed option so it can fully dry

We have just started to use the product. Looks good so far. Its control panel is not easy to understand and one has to download a full manual to understand. Still do not know how to register our product for warranty.