Customer Ratings & Reviews

Good quality for price and size. Dries clothes fast.

Excellent dryer - simple yet stylish. Love the functionality!

Great item! My old dryer finally kicked the bucket, so I called and ordered one. It dries my clothes and is large enough to keep up with my family.

Makes weird sweaking sound while running since day 1...

This dryer is simple to use super quiet when running. So far so good!

Great appliance! The crew hooked up this new dryer and hauled away my old one which was a big relief to me! Love this new dryer-it's quieter and much faster at drying clothes and towels!

This one works just as advertised. Great service and installation.

Great customer service representative. Could not have been better or easier

Wish there was a timer Like the dryer. Took a while to get use to all the options.

A good upper-middle range appliance at a good price from Best Buy. Has more features than I'll need/use. Chose this one over others simply because the matching washing machine had the agitator and deep fill which are features I wanted. Delivery and installation from Best Buy went well.

Such a good dryer I didn’t know it had the ability to connect to an app

great service an delivery. nice work with the installation. would recommend.

Good experience and worth for the price I’m satisfied

The dryer was delivered on the date and time promised. We still need to install the 12 feet of dryer vent pipe, so we can not review the actual dryer. But the delivery was excellent, and the dryer accessories were left with the dryer. The old dryer was also carted off as promised.

What a great reliable option for a dryer. We’ve been using it now for 3 weeks and it works great not to mention to the quality for a low price. Highly recommend!!

We purchased the dryer along with professional installation services. Upon delivery, the installer assured my wife that grounding the unit was unnecessary. Despite her reservations, she reluctantly allowed them to leave without grounding the appliance. After their departure, my wife contacted LG directly and was informed that the dryer does require grounding unless connected via a 4-prong outlet—which was not the case in our installation. The LG representative further explained that failure to properly ground the dryer could result in electric shock. Concerned for our safety, I immediately contacted the installer to request that he return and complete the installation correctly. He insisted grounding was unnecessary, refused to return, and then hung up on me. I then contacted Best Buy customer service and spoke with Oscar. While polite, he was ultimately unhelpful and informed me that we would have to wait 24–48 hours for a response. I requested to speak with a supervisor. After several long holds, I was told that someone would return my call within 35 minutes. An hour later, I received a call from Dave, who was professional and courteous, but unable to resolve the issue because the order was still “open.” He assured me someone would follow up later that day or by the next day at the latest—this follow-up never occurred. When my wife called again on Monday morning, she was informed that Best Buy would not return to ground the unit. She then requested a return and was told we would be responsible for both the restocking fee and the haul-away fee. When she asked to escalate the matter, she was again told we would receive a call within 24–48 hours…….waiting…..

We have loved everything about the Best Buy service and products. We did a large renovation in our kitchen recently and bought all the apprliances through Best Buy. The install team and products have all been great!

The store salesperson did a great job of price matching after a frustrating experience with online chat.

Great dryer, sense dry medium gets really hot! There are alot of dry cycle options. We have solar panels so switched from gas to electric. Works very well & is energy efficient!

The best product I ever bought. I absolutely love my washer and dryer.