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Customer Ratings & Reviews

$699.99
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The comparable value is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1678 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are pleased with the product's excellent drying and overall performance, noting its quiet operation and ease of use. They also appreciate its generous capacity, suitable size, and good value for the price. However, some customers mentioned missing an interior light and desiring more features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,678 reviews
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer and price. Would buy this item again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one delivered did not work at all and apparently all the installer did was plug it in to make sure it had power. Had to have a second one delivered and was not an easy process.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Julie. We apologize for the inconvenience you experienced with the initial delivery and installation of your LG dryer, model DLE7000W. It's disappointing to hear that the first unit was delivered without proper functionality, and we understand the frustration this situation may have caused.

      We appreciate your patience and cooperation throughout the replacement process. If you have any concerns or questions about your LG dryer or need assistance in the future, please don't hesitate to reach out to us directly.

      To address any further inquiries or support needs, please send us a private message on Facebook or Twitter at @LGUSSupport, or contact our customer service line at (800) 243-0000. Your satisfaction is important to us, and we're committed to providing the support you need. ^Jolly LG

  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this dryer. Installers from Best Buy were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love all the settings that I can use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Dryer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolutely worst dryer I have ever used, the worst dryer I have ever purchased. It has a sensor that you cannot override. No matter what cycle you put it on, your clothes do not dry. The only way to get your clothes dried is to keep cleaning out the lint catcher, turning the dryer back on and repeat the crazy cycle. So disappointing. Waste of $550.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Lynne. Thank you for sharing your experience with the LG Dryer (DLE6100W) model. We understand how important it is for your dryer to perform efficiently and consistently, and we appreciate you taking the time to let us know what’s happening.

      This model uses Sensor Dry technology to optimize drying time and energy, but if clothes aren’t drying, try the “Time Dry” cycle to manually set the duration. Also, ensure the exhaust duct is clear, as airflow issues can affect drying even with a clean lint filter. For more tips, visit: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. For further assistance, email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, very energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal top loading washer. Cleans clothes fast!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud with a heavy vibration felt through the whole house. And it could not be installed because the tubing was too stiff, so it stuck way away from the wall. The BB techs took the tubing with them and said they refunded that and the installation, and the unit was returned the next day. But I am still waiting weeks later for the full refund on the vent tube and install that never happened.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Rasabel. Thank you for sharing your experience with the LG Dryer (DLE6100W) model. We appreciate you letting us know about the vibration issue and the installation challenges with the vent tubing.

      For this model, one helpful step is to ensure the dryer is leveled properly using the adjustable legs at the bottom. An unlevel installation can cause excessive vibration and noise throughout the house. Additionally, when replacing the vent tubing, make sure to use a flexible UL‑listed vent hose that allows the dryer to sit closer to the wall without strain. You can review more guidance here: https://www.lg.com/us/support/help-library/lg-dryer-common-noises-during-the-dry-cycle--20153081341056. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy LG

  • Rated 4 out of 5 stars

    LG dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good…installation w Best Buy is always great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    lg dryer terrible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dryer keeps breaking the drum seal and now tub has sliced into the rear metal panel, before that clothes would also get stuck between the drum and frame, probably worse dryer I have ever owned only lasted about 6 months

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi Brian, thank you for taking the time to share what’s been happening with your LG Dryer. A drum seal breaking repeatedly, clothes getting caught, and the drum cutting into the rear panel are all serious issues — especially on a dryer that’s only been in use for about six months. Your description gives a very clear picture of the mechanical stress you’ve been dealing with, and it’s absolutely understandable to feel frustrated. You can review support resources for this model here:
      https://www.lg.com/us/support/product/lg-DLE6100W.ABWEEUS.

      Our team can take a closer look at your unit’s service history and help determine the next steps. If you’d like assistance, please reach out to us at lgdigitalcare@lg.sprinklrsupport.com. - Avril LG

  • Rated 2 out of 5 stars

    Its ok but I returned and upgraded to the better L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned this one because it wasn't drying the clothes on the first dry so I upgraded to a better LG. Not a lot of bells and whistles which I wanted but wasn't happy with having to turn the dryer back on because clothes weren't completely dry.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Chryysti. Thank you for sharing your experience with us. We understand your concern about your LG Dryer (DLE6100W) model that doesn’t fully dry your clothes on the first cycle. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. We’re glad to hear that you’ve upgraded to a model that better suits your needs. If you encounter any issues with your new LG dryer or need assistance, we are here to help! Please feel free to reach out to us via private message on social media @LGUSSupport.

      We hope your new dryer provides the performance you're looking for, and we appreciate your feedback. ^Juvy LG

  • Rated 3 out of 5 stars

    Not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great drier. Things are still damp after 45 minutes. Is a little loud as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the dryer delivered and the same day it wouldn’t work. I called best buy they wouldn’t come back out until a entire week later, after I already waited a week for them to deliver and install the dryer. I called an appliance person to clean out my home ventilation system to ensure I wasn’t the reason the dryer wasn’t working (flow sense light on). They cleaned it, I paid, and tried my brand new dryer again. Same issue! I wanted to love this dryer but I’ve had a horrible experience with it. I hope yours is better.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Eboni. Thank you for taking the time to share your experience with the LG Dryer (DLE6100W) model. We understand how disappointing it must have been to have your dryer malfunction on the same day it was delivered. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We value your trust and want to make things right. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 1 out of 5 stars

    Poor Best Buy delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our 2nd try to get a clothes washer. We were wanting one that had a drop down door. The first delivered did not have a drop down door. So Best Buy, sent this one. I guess they simply looked at the picture and thought it was a drop down door. It wasn't. We sent it back.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for reaching us. We're truly sorry to hear about the inconvenience you faced with your recent washer deliveries. We understand how frustrating it must be to go through the process of exchanging the product twice now. We apologize for the oversight and miscommunication that occurred with the second delivery. Your feedback is valuable to us, and we will address this issue with our team to prevent similar situations in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 3 out of 5 stars

    good average dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dryer does a nice job on large loads although you need to use the correct settings. i believe it tries to save energy but you end up having to dry for more time. overall a nice basic dryer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible machine! Dryer will not stay on for more than 3 minutes. We wanted the door to be installed facing the other way, but Best Buy tech said no, it had to be ordered that way. Not what the BestBuy salesman told us. We were away for the summer, came home to find it did not work properly. At least I have a year to pay for it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Kevin. Thank you for taking your time in leaving us a review regarding your electric dryer. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Anthony LG

  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes several cycles to dry. Had to return but they allow exchange or a different brand compared to other stores.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free of Charge Replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work perfectly, however with my Best Buy Total care, they replaced it with in a week free of charge!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Javed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product,energy efficient,I bought that product and still i am happy with that so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a terrible experience with the purchase of a dryer. I’ve been a customer for about 28 years. And this experience has left me not ever wanting to go back to your store ever again. I’ve never brought a review like this. But that is just showing how Strong my feelings are about this.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi Ryan, thank you for sharing your thoughts with us. We truly value your loyalty over the past 28 years, and it means a great deal that you’ve taken the time to express how strongly you feel. Your experience with the DLE6100W dryer is important to us, and we want to make sure you’re supported every step of the way.

      You can find helpful product information your unit here: https://www.lg.com/us/support/product/lg-DLE6100W.ABWEEUSt. If you’d like to connect with us directly for further assistance, please feel free to email lgdigitalcare@lg.sprinklrsupport.com.

      –Avril LG