Customer Ratings & Reviews
- Model:
- DLE7000W
- SKU:
- 6450829
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the dryer's performance, ease of use, quiet operation, and large capacity. Many find it to be a good value for the price and a suitable size. However, some customers have expressed a desire for an interior light and dislike the side-opening door. A few customers also appreciate that the dryer does not overheat clothes.
This summary was generated by AI based on customer reviews.
Dryer sheets in lint trap
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This dryer continues to suck the dryer sheets into the lint trap. This cannot be good! We are now avoiding dryer sheets in an effort to not have a fire!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Robert. Thank you for sharing your experience with us. We understand how concerning it must be to have LG Dryer (DLE6100W) model, sheets being sucked into the lint trap, and we want to ensure you feel confident in the safety of your unit. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
As a first troubleshooting step, we recommend checking the vent and lint trap to ensure they are properly cleaned and free of any blockages. Sometimes, improper airflow can cause the dryer sheets to get caught in places they shouldn't. Additionally, make sure you're using the correct type of dryer sheets, as some may be more prone to getting caught in the lint trap or vent system. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dryer-how-to-perform-dryer-maintenance--1428690638456.
Please send us a private message on social media @LGUSSupport with the details of your situation, and our team will be happy to assist you further and ensure that the dryer is operating safely and efficiently. ^Juvy
Good dryer - when it works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did its job well for 3 months of regular household use. Really easy to remove lint from filter. Since then it has stopped heating up. The "smart diagnostics" tool is quite frustrating to set up
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We want to thank you for taking the time to share your feedback with LG Dryer (DLE6100W) model. We're sorry to hear about the performance of the unit. We strive to offer reliable, high-quality products that meet our customers' needs. Please visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. Please reach out to us on social media @LGUSSupport for more assistance. ^Juvy
Do NOT buy from Best Buy! Horrible company!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is a horrible company! Ourchase from someone else! My dryer came to be malfunctioning. I spent money on getting vents cleaned (because that was supposedly the issue). And because it was more than 15 days, Best Buy won't help me now. Will never purchase from this company again!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention regarding your LG DLE6100W dryer. We understand experience and that the issue persisted even after having the vents professionally cleaned. While external factors like vent blockage can sometimes cause performance issues, we understand how concerning it must be to deal with a malfunction right out of the box. You may access this link related to your concern:https://www.lg.com/us/support/help-library/lg-dryer-understanding-d90-and-d95-error-codes--20150209089448.
We recommend performing a Flow Sense™ indicator check—if the light is still on after cleaning, the dryer may need servicing or a deeper internal venting inspection. Please know that even if the retailer is unable to assist, we would still like to help. Send us a private message on social media @LGUSSupport with your model and serial number, and our team will be more than happy to explore possible solutions and support options directly. We appreciate your patience as we work to make things right.
—Avril
Inneficient dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It requires more than 1hr at high setting to complete dry a half load. A full load requires a couple of hours at high setting.
No, I would not recommend this to a friend"Normal" dryness setting doesn't dry completely
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a washer and dryer that we believe dated from the late 1980s because the washer was getting flaky. Tne new LG dryer is disappointing in one respect: the "Normal" dryness level setting usually does not get the clothes completely dry. Areas that are bunched up, are still damp when the cycle ends.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We’re sorry that the product did not meet your overall needs. so we’d like to help make it right. Your feedback helps us keep a fresh perspective regarding new ways to improve our services and future product developments. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you.
^James.
Too much computer. Too few knobs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensory mode does not completely dry. Manual mode requires you to jump through hoops to change default settings.
No, I would not recommend this to a friendTimes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok drives fine but no way to tell how long the dryer has left till it’s done
I would recommend this to a friend- Pros mentioned:Ease of use
Drys but just okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still love the ease of my old dryer. This has so many gadgets but it does dry my clothes.
I would recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this dryer is mediocre. I've had the dryer for 4 weeks. I made an appointment to have technician check over the dryer. I had to cancel the appointment. I called to reschedule, but technician did not contact me on the day appointment was scheduled
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dryer (DLE7000W) model. Your feedback is important to us, and we appreciate you taking the time to provide it.
We are truly sorry to hear about the challenges you've encountered with scheduling a technician appointment for your dryer. Your experience does not meet the level of service we aim to provide, and we sincerely apologize for any inconvenience this has caused.
We understand the frustration of having to cancel and reschedule appointments, and we regret any inconvenience this has caused. Your feedback regarding the technician appointment process is crucial, and we will certainly use it to improve our service and ensure a smoother experience for our customers in the future.
We value your loyalty and the opportunity to serve you, and we are committed to addressing your concerns and ensuring your satisfaction with our products and services. For help and guidance you may visit this link: https://www.lg.com/us/support/help-library. If there's anything else you'd like to share with us or if there's anything we can do to assist you further, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. Your satisfaction is important to us, and we would welcome the opportunity to address any further concerns you may have. ^Juvy
LE Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with dryer. Cannot program it to just dry clothes without dryer stopping to cool clothes down. When it runs for 30, 40 or 60 minutes clothes are still damp.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dryer (DLE6100W) model. We understand your concern about your clothes aren’t drying properly. We aim to provide reliable, high-quality products exceeding our customer's needs and expectations. To improve drying performance, try using the "More Dry" option, which can enhance the drying time for damp clothes. For more guidance, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If the issue persists, please send us a private message on social media @LGUSSupport. We're here to help with further troubleshooting and ensure your dryer meets your needs. Your satisfaction is important to us, and we appreciate your feedback as we work to enhance our products. ^Juvy
Bad dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible dryer. Avoid it at all costs. The sensor constantly shuts off in the middle of a load, making it unusable. The machine often leaves clothes damp and wrinkled. Customer service is useless; they scheduled a visit to check it out, but no one showed up. When I tried calling again, I was put on hold for over an hour and then disconnected. This has been a complete waste of money and time. Contacted LG through social media no one replied.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, George. We appreciate your feedback on the LG Dryer (DLE6100M) model. We understand the importance of receiving timely and effective assistance, especially when facing appliance issues. We strive to provide exceptional customer service that meets our customer's needs and expectations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy
No call no show
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No call no show and cancelled my order. Will never buy from best buy again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bill. Thanks for sharing what happened with your LG Dryer (DLE6100W) model order, and we understand the importance of a smooth delivery experience—especially when you’re looking forward to receiving a new appliance. While the retailer manages delivery and scheduling, we’re here to support you with anything related to the product itself. Once your dryer is reordered or delivered, one helpful step is to check that the exhaust vent is clear and properly connected before the first use, as this helps ensure strong drying performance from the start. For more guidance, visit https://www.lg.com/us/support/product/lg-DLE6100W.ABWEEUS. For further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your details so our team can assist you directly. ^Juvy
Highly disappointing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to restart this dryer approximately 3 to 4 times at 60 minutes just to get a small load of clothes dry. Absolutely awful and I am or I was a big purchaser of LG products for over 20yrs! The washer was no better. Im going to have to look into other brands now. Highly disappointed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you so much for sharing your feedback regarding the LG Dryer (DLE6100W) model. We truly appreciate your loyalty as a long-time purchaser of LG products, and we understand how important it is for our customers to have reliable and efficient appliances. The performance of the unit you described is not what we want you to experience with our products. Please know we strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but unfortunately, we have fallen short of your case. Please visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634#. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works best on one setting only. Other settings leave clothes damp.
No, I would not recommend this to a friendWouldn't dry our clothes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer just would NOT dry our clothes. We bought for the sensor feature, but it would turn off long before the clothes would dry. We tried for a week and then gave up. A brand-new machine should work without any issue. Exchanged it for a Samsung (which we've had luck with in the past - and has been great!).
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dryer (DLE6100W) model. We understand your concern about a brand-new appliance doesn't perform as expected—especially when you're relying on features like the Sensor Dry to make laundry easier, not harder. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
Sensor Dry uses moisture and temperature sensors to detect when clothes are dry, but if load size, fabric type, or installation setup isn’t ideal, it may shut off too soon. For best results, we recommend loading similar fabric types together and avoiding small mixed loads. Also, ensure the lint filter and exhaust duct are completely clean and clear to allow full airflow. If the duct is even partially blocked, it can cause early cycle shutdowns.
We’re glad you found a solution that works for you, but if you'd like us to take a second look or assist with another LG product, please send us a private message on social media @LGUSSupport. We’re here to help. ^Juvy
DO NOT BUY THIS DRYER!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the WORST dryer ever. If I could give it zero stars I would. The “Flow Sense” system is garbage and causes the dryer to turn off every 10 minutes. The duct has been cleaned out, the lint tray is empty and it still won’t stay on. It literally takes 2 days to dry one load of towels. DO NOT BUY!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jason. Thank you for sharing your experience with the LG Dryer (DLE6100W) model. We understand your concern about the issues you’re facing with the Flow Sense system and the extended drying times. We strive to provide high-quality products that exceed our customer's needs and expectations.
As a first step, we recommend checking the venting system for any possible blockages, as even minor obstructions can affect performance. Additionally, ensure that the dryer is level and that the lint filter is cleaned after every load. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101.
If the problem continues, please reach out to us via private message on social media @LGUSSupport. We're ready to assist you and explore further solutions to improve your experience. Thank you for your patience, and we hope to assist you soon. ^Juvy
Too soon.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too soon. Impossible to review in less than five years.
I would recommend this to a friendOkay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If this dryer had a drum light I would've gave it 5 stars.
No, I would not recommend this to a friendDONT WASTE YOUR MONEY!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. I ended up returning my set and exchanging for a samsung washer and dryer. The washer would leave anything bigger than a small load dripping wet and then I would have to run a dryer cycle 3-4 times to finally get the clothes dry. Seems to be an issue with the dryer sensor. Overall a terrible experience with this washer and dryer bundle.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought brand new and I had to buy a power cord and a semi rigid duct piece for it then when it was past the 2 weeks when I tried it they wouldn’t return or exchange when it wasn’t working. Then it didn’t fit in my laundry room with the duct piece so even slight movement was so difficult and needed numerous repairs. Do not buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nancy. Thank you for sharing your feedback about the LG Dryer (DLE6100W) model. We understand your concern about encountering issues with fitting and functionality, especially when it’s a new purchase, and you’ve faced challenges with returns and repairs. We strive to provide exceptional services that exceed our customer's needs.
Here are a few suggestions that might help: If you’re having trouble with the duct or power cord, make sure that you’re using the correct parts and that they are installed properly. Using a semi-rigid duct is often recommended for efficient airflow. If you need further assistance, please reach out to us on social media @LGUSSupport. We're here to support you and work towards a resolution. We appreciate your feedback and are committed to improving your experience with LG products. ^Juvy