Customer Ratings & Reviews
- Model:
- DLE7000W
- SKU:
- 6450829
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's excellent drying and overall performance, noting its quiet operation and ease of use. They also appreciate its generous capacity, suitable size, and good value for the price. However, some customers mentioned missing an interior light and desiring more features.
This summary was generated by AI based on customer reviews.
Worst Delivery Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could give Best Buy a zero rating. This was the worst delivery experience I have ever had. Delivery people were shown where to place the appliances in the house. There were stairs the appliance would have to be brought up. The delivery people just dropped the appliances in the garage and left. Called Best Buy back to have someone come back. Appointment was 7:00 to 1:00 two days later day to bring appliances in the house. No one showed up for the second appointment. Will be going somewhere else if I need anything delivered. Stay with the delivery people and don't leave your garage door open.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not too good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this dryer. It takes a long time to dry and the lint trap is a disaster every time i pull it out. Lint flying everywhere and sticking to the wrong side and the bottom of the correct side is just a big mess to deal with and i think lint could be falling back into the vent instead of coming out with the trap. Anyway... I'm returning this and bought a different brand.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Teresa. Thank you for sharing your experience on your LG Dryer (DLE6100W) model. We're sorry to hear about the drying issues and the lint trap not working properly. We aim to provide top-quality products that meet our customers' needs. We understand if you want to return the dryer and try a different brand. For help, please contact Best Buy customer service at 888-237-8289. If you ever want to give our products another chance in the future, please reach out to us on social media @LGUSSupport. ^Juvy
Bad product-Electric Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This electric dryer is not a good product. It doesn’t work like my Samsung or old Kenmore. It finally stopped working yesterday after only about 2 months. I’m dealing with BB to get it fixed. I’m waiting on the phone here.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tony. Thank you for reaching out and sharing what’s been happening with your LG Dryer (DLE6100W) model. We understand the importance of having a dryer that performs reliably, especially after only a couple of months of use. For a unit that suddenly stops working, one helpful step you can try—once you’re able—is a power reset. Unplug the dryer for about 60 seconds, then plug it back into a dedicated wall outlet to help clear any temporary electrical interruption. Also, checking the breaker to ensure it hasn’t partially tripped can help restore full power to the dryer. For more guidance, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-have-no-power--20150485198898. We want to make sure you’re fully supported moving forward. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can take a closer look and assist you directly. ^Juvy
Just ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good dryer, it's just certain cycles do not dry your clothes completely. I wouldn't recommend
No, I would not recommend this to a friendCould be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moisture sensor seems off. Clothes are not 100% dry when it finishes. Controls are not my favorite. My last Samsung seemed better.
No, I would not recommend this to a friendGood dryer - when it works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did its job well for 3 months of regular household use. Really easy to remove lint from filter. Since then it has stopped heating up. The "smart diagnostics" tool is quite frustrating to set up
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We want to thank you for taking the time to share your feedback with LG Dryer (DLE6100W) model. We're sorry to hear about the performance of the unit. We strive to offer reliable, high-quality products that meet our customers' needs. Please visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. Please reach out to us on social media @LGUSSupport for more assistance. ^Juvy
Bought A Lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had Speed Queen Large Capacity Dryer for almost 20 years until it was time to buy a new one. The dryer is a total headache to deal with. We are very unhappy with this machine, it does not stay on for more than 20 min at a time & we paid Best Buy to hook it up. The manual says sensor will turn dryer off if the load is too heavy or not heavy enough, well then how do you determine the perfect weight??
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks a bunch for sharing your experience with your LG Dryer (DLE6100W) model, especially how it's been drying your clothes. We really want to make laundry a breeze for you and help you get the most out of your unit.
The sensor dry feature adjusts drying time based on moisture levels, leading to shorter cycles when clothes are already drying or unevenly loaded. For optimal results, load similar fabrics in medium-sized, evenly distributed loads. You can also try the “Time Dry” function for manual drying times. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101.
Feel free to message us on social media at @LGUSSupport for further assistance. ^Juvy
Dryer sheets in lint trap
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This dryer continues to suck the dryer sheets into the lint trap. This cannot be good! We are now avoiding dryer sheets in an effort to not have a fire!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Robert. Thank you for sharing your experience with us. We understand how concerning it must be to have LG Dryer (DLE6100W) model, sheets being sucked into the lint trap, and we want to ensure you feel confident in the safety of your unit. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
As a first troubleshooting step, we recommend checking the vent and lint trap to ensure they are properly cleaned and free of any blockages. Sometimes, improper airflow can cause the dryer sheets to get caught in places they shouldn't. Additionally, make sure you're using the correct type of dryer sheets, as some may be more prone to getting caught in the lint trap or vent system. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dryer-how-to-perform-dryer-maintenance--1428690638456.
Please send us a private message on social media @LGUSSupport with the details of your situation, and our team will be happy to assist you further and ensure that the dryer is operating safely and efficiently. ^Juvy
Inneficient dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It requires more than 1hr at high setting to complete dry a half load. A full load requires a couple of hours at high setting.
No, I would not recommend this to a friendDo NOT buy from Best Buy! Horrible company!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is a horrible company! Ourchase from someone else! My dryer came to be malfunctioning. I spent money on getting vents cleaned (because that was supposedly the issue). And because it was more than 15 days, Best Buy won't help me now. Will never purchase from this company again!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention regarding your LG DLE6100W dryer. We understand experience and that the issue persisted even after having the vents professionally cleaned. While external factors like vent blockage can sometimes cause performance issues, we understand how concerning it must be to deal with a malfunction right out of the box. You may access this link related to your concern:https://www.lg.com/us/support/help-library/lg-dryer-understanding-d90-and-d95-error-codes--20150209089448.
We recommend performing a Flow Sense™ indicator check—if the light is still on after cleaning, the dryer may need servicing or a deeper internal venting inspection. Please know that even if the retailer is unable to assist, we would still like to help. Send us a private message on social media @LGUSSupport with your model and serial number, and our team will be more than happy to explore possible solutions and support options directly. We appreciate your patience as we work to make things right.
—Avril
"Normal" dryness setting doesn't dry completely
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a washer and dryer that we believe dated from the late 1980s because the washer was getting flaky. Tne new LG dryer is disappointing in one respect: the "Normal" dryness level setting usually does not get the clothes completely dry. Areas that are bunched up, are still damp when the cycle ends.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We’re sorry that the product did not meet your overall needs. so we’d like to help make it right. Your feedback helps us keep a fresh perspective regarding new ways to improve our services and future product developments. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you.
^James.
Too much computer. Too few knobs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensory mode does not completely dry. Manual mode requires you to jump through hoops to change default settings.
No, I would not recommend this to a friendTimes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok drives fine but no way to tell how long the dryer has left till it’s done
I would recommend this to a friend- Pros mentioned:Ease of use
Drys but just okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still love the ease of my old dryer. This has so many gadgets but it does dry my clothes.
I would recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this dryer is mediocre. I've had the dryer for 4 weeks. I made an appointment to have technician check over the dryer. I had to cancel the appointment. I called to reschedule, but technician did not contact me on the day appointment was scheduled
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dryer (DLE7000W) model. Your feedback is important to us, and we appreciate you taking the time to provide it.
We are truly sorry to hear about the challenges you've encountered with scheduling a technician appointment for your dryer. Your experience does not meet the level of service we aim to provide, and we sincerely apologize for any inconvenience this has caused.
We understand the frustration of having to cancel and reschedule appointments, and we regret any inconvenience this has caused. Your feedback regarding the technician appointment process is crucial, and we will certainly use it to improve our service and ensure a smoother experience for our customers in the future.
We value your loyalty and the opportunity to serve you, and we are committed to addressing your concerns and ensuring your satisfaction with our products and services. For help and guidance you may visit this link: https://www.lg.com/us/support/help-library. If there's anything else you'd like to share with us or if there's anything we can do to assist you further, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. Your satisfaction is important to us, and we would welcome the opportunity to address any further concerns you may have. ^Juvy
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works best on one setting only. Other settings leave clothes damp.
No, I would not recommend this to a friendHighly disappointing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to restart this dryer approximately 3 to 4 times at 60 minutes just to get a small load of clothes dry. Absolutely awful and I am or I was a big purchaser of LG products for over 20yrs! The washer was no better. Im going to have to look into other brands now. Highly disappointed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you so much for sharing your feedback regarding the LG Dryer (DLE6100W) model. We truly appreciate your loyalty as a long-time purchaser of LG products, and we understand how important it is for our customers to have reliable and efficient appliances. The performance of the unit you described is not what we want you to experience with our products. Please know we strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but unfortunately, we have fallen short of your case. Please visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634#. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Bad dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible dryer. Avoid it at all costs. The sensor constantly shuts off in the middle of a load, making it unusable. The machine often leaves clothes damp and wrinkled. Customer service is useless; they scheduled a visit to check it out, but no one showed up. When I tried calling again, I was put on hold for over an hour and then disconnected. This has been a complete waste of money and time. Contacted LG through social media no one replied.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, George. We appreciate your feedback on the LG Dryer (DLE6100M) model. We understand the importance of receiving timely and effective assistance, especially when facing appliance issues. We strive to provide exceptional customer service that meets our customer's needs and expectations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy
LE Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with dryer. Cannot program it to just dry clothes without dryer stopping to cool clothes down. When it runs for 30, 40 or 60 minutes clothes are still damp.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dryer (DLE6100W) model. We understand your concern about your clothes aren’t drying properly. We aim to provide reliable, high-quality products exceeding our customer's needs and expectations. To improve drying performance, try using the "More Dry" option, which can enhance the drying time for damp clothes. For more guidance, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If the issue persists, please send us a private message on social media @LGUSSupport. We're here to help with further troubleshooting and ensure your dryer meets your needs. Your satisfaction is important to us, and we appreciate your feedback as we work to enhance our products. ^Juvy
DO NOT BUY THIS DRYER!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the WORST dryer ever. If I could give it zero stars I would. The “Flow Sense” system is garbage and causes the dryer to turn off every 10 minutes. The duct has been cleaned out, the lint tray is empty and it still won’t stay on. It literally takes 2 days to dry one load of towels. DO NOT BUY!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jason. Thank you for sharing your experience with the LG Dryer (DLE6100W) model. We understand your concern about the issues you’re facing with the Flow Sense system and the extended drying times. We strive to provide high-quality products that exceed our customer's needs and expectations.
As a first step, we recommend checking the venting system for any possible blockages, as even minor obstructions can affect performance. Additionally, ensure that the dryer is level and that the lint filter is cleaned after every load. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101.
If the problem continues, please reach out to us via private message on social media @LGUSSupport. We're ready to assist you and explore further solutions to improve your experience. Thank you for your patience, and we hope to assist you soon. ^Juvy