Customer Ratings & Reviews

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette

Hi, Kev. Thank you for reaching out about your LG Dryer (DLE7150W) model. We understand the importance of having a dryer that runs efficiently from the start. Error d90 and d80 indicate that the dryer is sensing restricted airflow, which can happen when the vent is loose, improperly installed, or blocked. One helpful step—if you still have access to the setup—is to ensure the exhaust duct is fully secured to the dryer and that the vent path is clear and not kinked or crushed. Proper airflow is essential for the dryer to operate without triggering those codes. For more guidance, visit https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20152310891742. We’d like to take a closer look at your experience and assist you directly. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help further. ^Juvy

Hello there, CarolynB. We understand your inquiry about the DLE7150W electric dryer and want to help ensure it runs safely and effectively. You mentioned larger items—such as sheets, blankets, or baby blankets—are getting caught in the lint collector and developing brown marks. Let’s walk through a few steps that may resolve this issue:

Thoroughly Clean the Lint Filter and Housing: Even a small buildup of lint or debris inside the lint trap housing can catch the edge of a large item. After every load, remove the lint filter and inspect both sides. Once the filter is free of lint, shine a flashlight into the trap cavity to look for any residual fibers. Use a soft brush (or vacuum extension) to gently clear out any lint inside the housing before returning the filter. This helps large, lightweight items slide through the dryer drum without catching.

Check Venting and Airflow: Restricted airflow can cause items to linger on the lint screen longer than intended, increasing the chance they’ll blow onto the filter and scorch. Make sure your dryer vent duct (inside the wall) and exterior vent hood are clear of lint or obstructions. Disconnect the vent hose behind the dryer and clean it with a vacuum or a long flex brush. Also confirm the duct runs are as straight and short as possible—excessive bends or length can trap lint and reduce drying efficiency.

Optimize Loading and Settings for Large Items: When drying bulky items, try drying sheets or blankets one at a time or with only a small load of similarly sized items. Lay them as flat as possible in the drum, ensuring they’re not bunched up around the lint filter. Choose the “Bulky/Large Item” or “Bedding” cycle (if available) on your DLE7150W, and avoid the “High Heat” setting. Instead, select “Sensor Dry” at a medium-temperature level—this prevents extreme heat buildup that can contribute to scorching.

Inspect the Lint Filter Frame and Door Seal: Over time, the lint filter frame can warp slightly, allowing edges of fabric to be caught. Remove the lint screen and check the filter’s plastic frame for cracks or bending. Also look at the door seal for any protrusions or sharp spots that might snag thin fabric. If you notice any damage, your dryer may need a replacement lint filter or seal—something we can help arrange.

Because your dryer has been giving you trouble from day one, we want to make sure there isn’t an underlying part issue (such as a warped filter housing or misaligned blower fan) that’s causing fabric to repeatedly catch. Please send us a private message on social media @LGUSSupport so our team can gather additional details—like your purchase date, installation environment, and photos of any visible marks or catches—and coordinate a technician visit if needed.
https://www.bestbuy.com/site/lg-7-3-cu-ft-electric-dryer-with-sensor-dry-white/6465090.p?skuId=6465090
We understand your inquiry and appreciate your patience. We’re committed to resolving this so that your DLE7150W dries items gently and without damage. —Renzo

We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette

Hi, John. Thank you for taking the time to share your experience with us. We understand your concern about a new appliance, like your LG Dryer (DLE7150W) model, starts making unexpected sounds right away. We strive to provide high-quality products that exceed our customer's needs and expectations. A creaking or snapping noise, especially when the panel is touched, can indicate a loose part inside, and we’d like to assist you in resolving this.

First, we recommend checking the dryer’s drum to ensure it’s properly aligned and that no items are obstructing or caught within the drum. Also, ensure that the dryer is placed on a level surface, as uneven placement could sometimes lead to odd noises.

Regarding the washer issue you mentioned, we want to assure you that we take feedback like yours seriously and continuously work to improve our products.

To assist you further, please send us a private message on social media @LGUSSupport. Our team will be happy to look into this issue in more detail and find a solution. We value your trust and want to make things right for you. ^Juvy