Customer Ratings & Reviews

Hello there, CarolynB. We understand your inquiry about the DLE7150W electric dryer and want to help ensure it runs safely and effectively. You mentioned larger items—such as sheets, blankets, or baby blankets—are getting caught in the lint collector and developing brown marks. Let’s walk through a few steps that may resolve this issue:

Thoroughly Clean the Lint Filter and Housing: Even a small buildup of lint or debris inside the lint trap housing can catch the edge of a large item. After every load, remove the lint filter and inspect both sides. Once the filter is free of lint, shine a flashlight into the trap cavity to look for any residual fibers. Use a soft brush (or vacuum extension) to gently clear out any lint inside the housing before returning the filter. This helps large, lightweight items slide through the dryer drum without catching.

Check Venting and Airflow: Restricted airflow can cause items to linger on the lint screen longer than intended, increasing the chance they’ll blow onto the filter and scorch. Make sure your dryer vent duct (inside the wall) and exterior vent hood are clear of lint or obstructions. Disconnect the vent hose behind the dryer and clean it with a vacuum or a long flex brush. Also confirm the duct runs are as straight and short as possible—excessive bends or length can trap lint and reduce drying efficiency.

Optimize Loading and Settings for Large Items: When drying bulky items, try drying sheets or blankets one at a time or with only a small load of similarly sized items. Lay them as flat as possible in the drum, ensuring they’re not bunched up around the lint filter. Choose the “Bulky/Large Item” or “Bedding” cycle (if available) on your DLE7150W, and avoid the “High Heat” setting. Instead, select “Sensor Dry” at a medium-temperature level—this prevents extreme heat buildup that can contribute to scorching.

Inspect the Lint Filter Frame and Door Seal: Over time, the lint filter frame can warp slightly, allowing edges of fabric to be caught. Remove the lint screen and check the filter’s plastic frame for cracks or bending. Also look at the door seal for any protrusions or sharp spots that might snag thin fabric. If you notice any damage, your dryer may need a replacement lint filter or seal—something we can help arrange.

Because your dryer has been giving you trouble from day one, we want to make sure there isn’t an underlying part issue (such as a warped filter housing or misaligned blower fan) that’s causing fabric to repeatedly catch. Please send us a private message on social media @LGUSSupport so our team can gather additional details—like your purchase date, installation environment, and photos of any visible marks or catches—and coordinate a technician visit if needed.
https://www.bestbuy.com/site/lg-7-3-cu-ft-electric-dryer-with-sensor-dry-white/6465090.p?skuId=6465090
We understand your inquiry and appreciate your patience. We’re committed to resolving this so that your DLE7150W dries items gently and without damage. —Renzo

Hi, John. Thank you for taking the time to share your experience with us. We understand your concern about a new appliance, like your LG Dryer (DLE7150W) model, starts making unexpected sounds right away. We strive to provide high-quality products that exceed our customer's needs and expectations. A creaking or snapping noise, especially when the panel is touched, can indicate a loose part inside, and we’d like to assist you in resolving this.

First, we recommend checking the dryer’s drum to ensure it’s properly aligned and that no items are obstructing or caught within the drum. Also, ensure that the dryer is placed on a level surface, as uneven placement could sometimes lead to odd noises.

Regarding the washer issue you mentioned, we want to assure you that we take feedback like yours seriously and continuously work to improve our products.

To assist you further, please send us a private message on social media @LGUSSupport. Our team will be happy to look into this issue in more detail and find a solution. We value your trust and want to make things right for you. ^Juvy

We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette

Hi there, AnneH. Thank you for sharing your experience with the LG DLE7150W Electric Dryer. We understand that the condition of the lint screen and overall performance is not meeting your expectations.

We suggest checking for any lint buildup or debris that could be affecting the dryer’s efficiency. Cleaning the drum and the door gasket regularly may help with performance. Additionally, ensure that the laundry is sorted by fabric type to prevent excessive lint from accumulating. You can also verify that the drain pump filter is clean to avoid potential issues with lint buildup.
Lint Issues - https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363
If you’re still not satisfied with the unit, we recommend reaching out to Best Buy for assistance with returns or exchanges. If you have further questions or need guidance, please send us a private message on Social Media @LGUSSupport, and we’ll be happy to assist you further.

We appreciate your understanding and hope you find a solution that works better for you!

—Renzo

Hi, Jerry. Thank you for taking the time to review your experience with the LG Dryer (DLE7150W) model. We're sorry to learn about the ongoing issue you've encountered with the "Flow Sense" light on the original and replacement dryers. We aim to offer reliable, top-notch products that meet our customer's needs. To obtain more information, you may visit https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20152310891742. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Hi, Linda. Thank you for sharing your experience with the LG Dryer (DLE7150W) model. We understand your concern about your clothes don’t dry completely, even after running multiple cycles. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. As a troubleshooting step, please check the following: Ensure the lint filter is clean and the exhaust ducts are free from obstructions. A blocked vent can restrict airflow and affect drying performance. For items requiring lower heat, use the Timed Dry cycle and set a longer duration. Avoid overloading the dryer, as this can reduce airflow and drying efficiency. If using Sensor Dry cycles, ensure that smaller or mixed loads are balanced properly. You can add similar fabrics to improve sensor accuracy. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.

If the issue persists, there may be an issue with the moisture sensors or heating element. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further and explore possible solutions. ^Juvy