Customer Ratings & Reviews
- Model:
- DLE7150W
- SKU:
- 6465090
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the dryer's performance, quiet noise level, and overall ease of use. Many appreciate the large capacity and find the settings convenient. Some customers have noted the absence of an interior light and a few have mentioned issues with the door and temperature control.
This summary was generated by AI based on customer reviews.
Don't Buy unless you have a very short vent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit comes with a "FlowSense" built internally, which we were told was an add per EPA guidelines; the feature is meant to detect blocks/lint in the vent system; since our house vents to the roof, we could never get the unit to run more than 10 minutes at a time without shutting down; even called LG, and they wanted us to either re-vent our house or buy an expensive ($300-$400, excluding labor) after-market part that would have been installed in our attic to assist in venting - I assume that means the dryer itself can "sense" how hard it is pumping to the vent
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I understand your frustration with the "FlowSense" feature on your LG unit and the difficulties you faced in getting the dryer to run continuously due to venting issues. It's important for us to provide efficient and effective solutions for our customers, and I apologize for any inconvenience this situation has caused. Your feedback regarding the challenges with the venting system will be shared with our team for further review and improvement. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Disgusted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look at my order date! November 29. I waited 6 weeks already for this delivery! Delivery was supposed to be today but drivers said the dryer was damaged and their office would call me in 10 minutes and let me know when the dryer would get to me. I waited 5 hours and tried calling the delivery company many times but got nowhere. Now I have to wait until January 29 for the dryer???? I am completely disgusted with service from BestBuy and will probably never buy a thing from you again. Ridiculous service. Absolutely ridiculous.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Eugene. Thank you for sharing your experience with us. We understand your concern about the delay in receiving your LG Dryer (DLE7150M) model and the lack of communication from the delivery company. We strive to provide exceptional services and ensure a smooth experience.
We recommend contacting Best Buy customer service at 888-237-8289 to express your concerns and escalate the situation. In the meantime, if there’s anything we can do to help, please feel free to send us a private message on social media @LGUSSupport with your order details. We’ll gladly assist you and see if there’s anything we can do from our side to help speed up the resolution process.
We truly appreciate your patience, and we’re here to support you through this. ^Juvy
Not so dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I run this dryer on the normal cycle once it’s finished I find my clothes are not completely dry and I need to run it a second time to completely dry my clothes.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you.
- Cons mentioned:Door
A title for what?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer door pops open on its own when drying bulky items
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with the LG Dryer (DLE7150W) model. We apologize for the inconvenience you experienced with the dryer door popping open when drying bulky items.
We understand how disappointing this issue can be, as it disrupts the drying process and may cause inconveniences. Two things that commonly cause dryer doors to open while the machine is in use are an overload of clothes and a weak or broken door catch. Please visit this link for additional help: https://www.lg.com/us/support/help-library. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further.
We look forward to assisting you and regaining your trust in our products. ^Juvy
- Cons mentioned:Interior light
No light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I have to say is that it has no light. I have never had a dryer with no light and that's a huge deal did me.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to share your detailed product design feedback. We will send this to our research and development teams for future consideration. ^Jennifer
Dryer review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensor didn't work. Getting a replacement. Hopefully it works better!
I would recommend this to a friendNot reliable, Not smart diags, ThinQ app terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 10 days before it stopped drying. The unit would not go into drying mode and the cool light would stay on. Not messing around with another LG. Tried the Smart Diagnostics and that was a frustrating experience as well. this particular dryer is not a wifi unit and therefore the option to add to to the app is very hidden. I tried several times to add it and the app says its not supported, then kicks out out to the website. I finally figured out that you have to add it manually because its not a wifi dryer, its very hidden within the app at the bottom of the page. Once that was done the diagnostics said there was nothing wrong, what a joke. After all that I just returned the unit, it's not worth the hassle of an exchange to risk another unit dying in 10 days again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG Dryer (DLE7150W) model. We understand how important it is for a dryer to be reliable and efficient. Your experience does not reflect the quality and performance we strive to provide. You may consider visiting this link to obtain more details: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-lg-dryer-not-drying-or-heating-CT10000011-1432223739634. Regarding the Smart Diagnostics feature and the ThinQ app, we will certainly consider your comments as we continue to enhance our products and services. If you have any further concerns or questions, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Sensor DOES NOT properly sense humidity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is impossible to dry clothes using any sensor option but Heavy Duty + Very Dry. I have a suspicion that there's a workaround to this that I don't know about.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jack. Thank you for sharing your experience with us regarding your LG Dryer (DLE7150W) model. We totally get how important it is to have drying options that fit different loads. While the Heavy Duty + Very Dry settings are usually great for a thorough dry, sometimes the other sensor settings might not be working their best due to things like sensor calibration or airflow. We really aim to provide reliable, top-notch products that go beyond what our customers expect.
Here's a tip: clean the moisture sensors in the drum with a soft cloth and mild soap, as residue from dryer sheets can affect readings. Also, ensure the lint filter and exhaust vent are clear for optimal airflow, which improves sensor performance. For more assistance, visit https://www.lg.com/us/support/help-library/lg-dryer-how-to-clean-the-humidity-sensor--20153089283667.
We'd love to discuss this further. Message us on social media @LGUSSupport, and our team will gladly help you. Thanks for your patience as we enhance your experience. ^Juvy
- Cons mentioned:Temperature control
Hot happy with this dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer doesn't allow yoy to control the temperature like the old ones.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing like my previous LG dryer. It's supposed to have a damp/dry sensor to add more time if clothes are still damp. Every load I've done, the clothes were still damp and a had to restart it. Waste of time and not energy efficient
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sharon. Thank you for sharing your experience with us. We understand how important it is for your LG Dryer (DLE7150W) model to function efficiently, and we appreciate your feedback. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
Regarding the damp/dry sensor issue, it might help to check the sensor bars inside the drum. Sometimes, lint or debris can build up on the sensors, leading to misreading moisture levels. A gentle clean with a soft cloth and some mild soap should do the trick to keep them working properly. If you need more assistance, feel free to check out this helpful video: https://www.youtube.com/watch?v=14edvFp2iME.
If you want more help, just send us a private message on social media @LGUSSupport. We're here for you and ready to assist! We want to make sure your dryer is running smoothly. ^Juvy
Seriously!! May never buy at Best Buy again!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer I paid full sale price for is damaged on both sides. Paint is missing and someone put heavy duty white tape over it. There is no way the installers could not have seen this since they had to reverse the door. I was not asked to inspect it nor did I think I had too. It’s surprising I noticed the tape since it was closet to the right all. I just found the same issue on the other side of the dryer!!! Best Buy should be ashamed of this and should look for an installation company with integrity. I called the return exchange number to get this fixed. There is a lot more to this story and it’s all bad. I have photos and when they pick it up I will get better ones.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Julie. We're sorry to hear about the issues you are experiencing with your dryer and the poor installation experience. It's understandable that you are disappointed and frustrated with the situation. For the best assistance, we recommend you contact the BestBuy customer care team. ^Dan
Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer was very dirty in really bad conditions, we sent back to the store, i couldn't do anything and check it out was unusable
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Daniel. Thank you for sharing your experience with us. We understand that your LG DLE7150W electric dryer arrived in unsatisfactory condition. We understand your inquiry regarding the delivery of your unit. For concerns related to the delivery and condition of your appliance upon arrival, we recommend contacting Best Buy directly as they handled the delivery service. Your feedback is important, and we'd like to assist you further if you have any product-related questions after resolving the delivery issue.
https://www.bestbuy.com/site/lg-7-3-cu-ft-electric-dryer-with-sensor-dry-white/6465090.p?skuId=6465090
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to run the dryer 2x when drying towels or bedding.
No, I would not recommend this to a friendSkip this dryer does not dry well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This should not be paired with the washer that it is with. The washer washes more than the dryer can handle. This dryer does not dry sheets well and everything twists and wrinkles when drying. I like LG but not this dryer, We had Best Buy bring a 2nd dryer out to us as we thought there was something wrong with it and it was the same. Plus the people who dropped off the dryer did not install it, even though we paid for it and they did not speak English. Customer service for Best Buy was very helpful
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your LG experience. We appreciate your patience and understanding in regards to the issues that you’ve encountered. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we'll be more than happy to assist you. ^James.
Bad Experience With this Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold a recommended vent with the new dryer- upon delivery installer said that vent would not fit so installed dryer to my old vent. Machine did not work properly on certain cycle - LG said it's a vent issue, Best Buy says it's the dryer. They came back with a different type of vent which did not fit and a new machine which came damaged. They also had the original vent type in the truck and tried that which did fit! So am now waiting for another new dryer to be delivered- am very unhappy with the way this has gone. A month after purchase still not in possession of a properly working dryer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us, we value the feedback you have given us. It's hard for us to hear that you had a negative experience with electric dryer, as we always do our best to provide our customers with the best support. Allow us to assist you with your LG concerns by sending us a private message on Facebook or Twitter using @LGUSSupport, and we would be pleased to help. ^Cris
over spending
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled order. Was just too steep the price at time
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kim. Thank you for sharing your feedback with us. We understand your concern about the price of LG Dryer (DLE7150W) model, that can be a significant factor in your decision-making process. We strive to provide reliable, high-quality products and ensure our customers receive the best value for their money. If you have any further questions or need assistance in finding a product that better suits your budget, feel free to reach out.
Please don’t hesitate to send us a private message on social media @LGUSSupport, and we’ll be happy to assist you in exploring options that fit your needs.
We appreciate your time and consideration. ^Juvy
LG dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's ok but noisy. Purchased because read they had high ratings.
No, I would not recommend this to a friendHave to dry twice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy with this purchase. Though the washer is great, the dryer does not dry well at all, even with small loads.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Maria. Thank you for sharing your feedback on the LG Dryer (DLE7150W) model. We're sorry to hear about the unit's drying performance. We strive to provide reliable, top-notch products that meet and exceed our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Dryer lg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look and all but the problem is that it is not drying the clothes all the way. It ends the cycle early and leaves the clothes damp
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We sincerely thank you for sharing your experience with your LG Dryer (DLE7150W) model. We regret to hear about the inconvenience you may have experienced with the drying performance. Having clothes remain damp after a drying cycle can be frustrating, especially when expecting them to be completely dry. We assure you that this is not the typical performance we expect from our products, and we are committed to resolving this issue for you. Please visit this link: https://www.lg.com/us/support/help-library/why-is-my-lg-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t what wrong with this dryer, I bought new brand and the dryer was cycling but not got heat I returned the first one and got the second one, the same thing finally, I returned both washer and dryer. My apartment unit vent is working properly and we measured electric voltage and it is working properly too.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lenco. Thank you for sharing your experience with your LG Dryer (DLE7150W) model. We're sorry to hear about the hassle of returning and exchanging the appliances. We aim to make sure our products work well for our customers. We respect your decision to return the product, and we'll look into this issue more to find out what's causing the problem and improve our products and services. If you have more questions, you can contact us on social media @LGUSSupport. ^Juvy