Customer Ratings & Reviews
- Model:
- DLE7150W
- SKU:
- 6465090
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the dryer's performance, quiet noise level, and overall ease of use. Many appreciate the large capacity and find the settings convenient. Some customers have noted the absence of an interior light and a few have mentioned issues with the door and temperature control.
This summary was generated by AI based on customer reviews.
Not a happy customer.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product after 6 months stop drying. Geek squad could not fix it. Not happy with the solution the geek squad gave me blaming the amp. Had a Samsung dryer over five years no problems with amps .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, YolandaA. Thank you for taking the time to share your feedback with us regarding your experience with the LG - 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White dryer (DLE7150W) model. We truly appreciate your honesty and apologize for any inconvenience you have encountered.
We understand how frustrating it can be when a product stops functioning properly, especially after only six months of use. We regret to hear that our Geek Squad was unable to resolve the issue satisfactorily for you. We apologize for any inconvenience caused by their diagnosis and the suggestion that the problem was related to the amp.
We value your loyalty and understand that you have had a positive experience with our Samsung dryer in the past. It is disheartening to hear that your LG Electric Dryer did not meet your expectations. We take your feedback seriously and will make sure to pass it on to our product development team for further evaluation. For basic troubleshooting, kindly visit this link: https://www.lg.com/us/support/help-library/why-is-my-lg-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634. If the issue persists, please don't hesitate to send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we will be glad to assist you. ^Juvy
Awful experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time purchasing a dryer and washer set but the delay they give me is awful ... why selling when they don't have it? Why you don't make sure if the installation day is accurate or not ? I need to wash my clothes and I have to go to a laundry mat to pay extra. I will definitely not recommend nor will Purchase again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jessica. We're truly sorry to hear about your experience with the delivery of your LG Dryer and Washer. It would be best to reach out to Best Buy customer service directly regarding the delivery and installation issue you experienced. They will be able to assist you with the specifics of the delivery and any concerns you may have. If you have any further concerns regarding the LG DLE7150W 7.3 cu. ft. Ultra Large Capacity Electric Dryer with Sensor Dry Technology, please feel free to send us a direct message on Facebook or Twitter at @LGUSSupport with your contact details and product information, and we'll do our best to assist you. Thank you for your understanding. ^Luisa
not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sensor light would come on open door it would go off and not come back for a while..get error d80. i tried all options get error clean lent screen.. it would be clean. we clean inside and outside of dryer vents before it was installed, I never had a problem with my old dryer so feel certain it is not dryer vents. My new dryer is exactly same make as replacement. I am not unhappy with the brand LG it is I got a dryer that had a problem not working properly. le and new dryer
I would recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly, Charli. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Jovelyn
DISAPOINTED !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer arrived damaged, I was told replacement was three day wait. OK the day came and was told arive 11-12 it never showed. Called and was told I could not get a replacement till mid MARCH. NOT HAPPY !!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG Dryer (DLE7150W) model. We understand how disappointing it can be when a product arrives damaged, especially when the promised replacement timeframe is not met. We apologize for any miscommunication or inconvenience caused during this process. This is not the level of service we strive to provide, and we are actively working to rectify the situation. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We are here to ensure your continued satisfaction and provide any support you may need. ^Juvy
LG disappointing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it 18 months and Geed squad of course my warranty is up. Having someone check it out. Not even 2 years old is ridiculous. I own other LG products and this is steering me away.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you leaving us a review on your LG Dryer (DLE7150W) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Not delivered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant review this item due to it never being delivered. And was rescheduled 3 times due to the schedule having to be changed. So I ended up canceling this order and went to another story!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Robert. Thank you for taking the time to review the LG Dryer (DLE7150W) model. We understand how important timely and reliable delivery is. We aim to deliver excellent customer service and ensure a smooth experience. We have taken your concerns seriously and will work diligently to address them internally. Your feedback is important; we'll use it to improve our services. If you need help, you can reach out to us on social media @LGUSSupport. ^Juvy.
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installed it wrong and I have to get a duct cleaning service to check before they will replace and or fix it
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ilana. Thank you for sharing your experience with the LG Dryer (DLE7150W) model. We understand your concern about the installation issues arise, especially when it impacts the performance of your unit, and we appreciate your feedback. We strive to provide exceptional services and ensure a smooth experience. To help expedite the process, we recommend documenting the installation issues and any observations you have about the ductwork. This information can be useful when communicating with Best Buy or the duct cleaning service. If you need further assistance or have questions about your dryer, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you further and explore possible solutions. We appreciate your patience and look forward to helping you. ^Juvy
Does NOT Dry
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent almost 3 hours trying to dry one regular size load of clothes. I read the booklet and I tried different settings. The load still came out damp and cold. Very disappointed. I am exchanging for something else.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Deryer dissapointment
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The druer does not work it does not dry the clothes is just steams them and they are still wet call for repair and was told nothing is wrong it heats up. But did not stay around to see how it doesn't dry the clothes. Only had it 30 days
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. Understandably, this is frustrating. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
Clothes come out damp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clothes come out damp with sensor dry. Even at the highest setting for dampness the clothes still come out damp or wet.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jeremy. Thank you for taking the time to leave us feedback. We're sorry to hear that your clothes are coming out damp even when using the highest setting for dampness. We understand how inconvenient it is to have your clothes wet even after drying. You can click this link: https://www.lg.com/us/support/help-library/lg-dryer-reasons-why-your-dryer-wont-dry-CT10000011-1366647777314 to see the steps on how you will be able to fix your LG dryer. If you're still having the same problem after this, you can send us a private message on Facebook or X (Twitter) using LGUSSupport, and we'll be glad to see what we can do to help. ^Dan
Light Load doesn't dry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had 2 Towel, 6 T-shirts and 4 underwear. Light load and it still comes out damp on high temp. I can understand this happening if the dryer was used but its supposed to be new.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 10 days, waiting on a new one
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG Dryer (DLE7150W) model. We're sorry to hear it malfunctioned unexpectedly. We aim to offer reliable products that meet your needs. Your feedback is important to us and will help us improve our products. We are getting you a new one and thank you for your patience. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Unhappy LG Dryer Buyer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cloths not 100% dry, probably 90% dry. Returned to BB.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Dryer (DLE7150W) model. We understand the disappointment caused by the unit's drying performance. We want to provide reliable, top-notch products that meet our customers' needs. To obtain more information, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If you need further assistance, please reach out to us on social media @LGUSSupport. We're here to explore possible solutions with you. ^Juvy
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not dry sufficiently, total tech is coming out Tuesday to install the appropriate replacement part.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Sonos. Thank you for taking your time in reviewing our LG 7.3 Cu Ft Electric Dryer DLE7150W. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked. Trash. It locked controls up. Not worth one star.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We're sorry to hear about your negative experience with the dryer. It's certainly frustrating when an appliance doesn't work as expected, and I understand your disappointment. Please know that this is not the experience we want for you. If you have any specific questions or need further assistance, please feel free to send us a DM on Facebook or X(Twitter)at @LGUSSupport. Your feedback is important, and we're here to help. -Charles
Dissatisfied
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This trying overheats and does not dry large items. Its not worth the price
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, LeeE. Thanks for reaching out. Hopefully you were able to get your LG Electric Dryer fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Paying for Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer seems to not work. Takes 3 to 5 cycles to dry clothes. Unable to reach customer service. No one answers the phone.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Stay away
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a year. Don’t buy customer services stink!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your honest review regarding your 7.3 Cu. Ft. Smart Electric Dryer with Sensor Dry - White. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible.
If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist.
Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments.
We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction ~Anthony
LG dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like at all. Ist one didn't work, 2nd had issues. Niw in 3rd and doesn't really dry clothes.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. Understandably, this is frustrating. We are doing our best to improve the quality of our products. Here's a link that will help you with the machines drying issue [https://www.lg.com/us/support/help-library/not-heating-not-drying-or-long-time-drying-CT10000011-1432223739634]. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
BestBuy Dropped The Ball
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can I review the products when BestBuy can’t provide the “scheduled “ delivery and installation!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette