Customer Ratings & Reviews
- Model:
- DLE6100W
- SKU:
- 6529909
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the dryer's performance, ease of use, quiet operation, and large capacity. Many find it to be a good value for the price and a suitable size. However, some customers have expressed a desire for an interior light and dislike the side-opening door. A few customers also appreciate that the dryer does not overheat clothes.
This summary was generated by AI based on customer reviews.
LG dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good…installation w Best Buy is always great!
I would recommend this to a friendNo call no show
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No call no show and cancelled my order. Will never buy from best buy again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bill. Thanks for sharing what happened with your LG Dryer (DLE6100W) model order, and we understand the importance of a smooth delivery experience—especially when you’re looking forward to receiving a new appliance. While the retailer manages delivery and scheduling, we’re here to support you with anything related to the product itself. Once your dryer is reordered or delivered, one helpful step is to check that the exhaust vent is clear and properly connected before the first use, as this helps ensure strong drying performance from the start. For more guidance, visit https://www.lg.com/us/support/product/lg-DLE6100W.ABWEEUS. For further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your details so our team can assist you directly. ^Juvy
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and dries the clothes in half the time.
I would recommend this to a friendQuality dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for price and size. Dries clothes fast.
I would recommend this to a friendDryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes several cycles to dry. Had to return but they allow exchange or a different brand compared to other stores.
No, I would not recommend this to a friend- Cons mentioned:Door
Poor Best Buy delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was our 2nd try to get a clothes washer. We were wanting one that had a drop down door. The first delivered did not have a drop down door. So Best Buy, sent this one. I guess they simply looked at the picture and thought it was a drop down door. It wasn't. We sent it back.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We're truly sorry to hear about the inconvenience you faced with your recent washer deliveries. We understand how frustrating it must be to go through the process of exchanging the product twice now. We apologize for the oversight and miscommunication that occurred with the second delivery. Your feedback is valuable to us, and we will address this issue with our team to prevent similar situations in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Horrible experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the dryer delivered and the same day it wouldn’t work. I called best buy they wouldn’t come back out until a entire week later, after I already waited a week for them to deliver and install the dryer. I called an appliance person to clean out my home ventilation system to ensure I wasn’t the reason the dryer wasn’t working (flow sense light on). They cleaned it, I paid, and tried my brand new dryer again. Same issue! I wanted to love this dryer but I’ve had a horrible experience with it. I hope yours is better.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Eboni. Thank you for taking the time to share your experience with the LG Dryer (DLE6100W) model. We understand how disappointing it must have been to have your dryer malfunction on the same day it was delivered. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We value your trust and want to make things right. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Free of Charge Replacement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't work perfectly, however with my Best Buy Total care, they replaced it with in a week free of charge!
No, I would not recommend this to a friendJaved
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product,energy efficient,I bought that product and still i am happy with that so far
I would recommend this to a friend- Cons mentioned:Door
Not a good dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible machine! Dryer will not stay on for more than 3 minutes. We wanted the door to be installed facing the other way, but Best Buy tech said no, it had to be ordered that way. Not what the BestBuy salesman told us. We were away for the summer, came home to find it did not work properly. At least I have a year to pay for it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Kevin. Thank you for taking your time in leaving us a review regarding your electric dryer. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Anthony
good average dryer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the dryer does a nice job on large loads although you need to use the correct settings. i believe it tries to save energy but you end up having to dry for more time. overall a nice basic dryer
I would recommend this to a friendDo NOT buy from Best Buy! Horrible company!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is a horrible company! Ourchase from someone else! My dryer came to be malfunctioning. I spent money on getting vents cleaned (because that was supposedly the issue). And because it was more than 15 days, Best Buy won't help me now. Will never purchase from this company again!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention regarding your LG DLE6100W dryer. We understand experience and that the issue persisted even after having the vents professionally cleaned. While external factors like vent blockage can sometimes cause performance issues, we understand how concerning it must be to deal with a malfunction right out of the box. You may access this link related to your concern:https://www.lg.com/us/support/help-library/lg-dryer-understanding-d90-and-d95-error-codes--20150209089448.
We recommend performing a Flow Sense™ indicator check—if the light is still on after cleaning, the dryer may need servicing or a deeper internal venting inspection. Please know that even if the retailer is unable to assist, we would still like to help. Send us a private message on social media @LGUSSupport with your model and serial number, and our team will be more than happy to explore possible solutions and support options directly. We appreciate your patience as we work to make things right.
—Avril
Not too good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this dryer. It takes a long time to dry and the lint trap is a disaster every time i pull it out. Lint flying everywhere and sticking to the wrong side and the bottom of the correct side is just a big mess to deal with and i think lint could be falling back into the vent instead of coming out with the trap. Anyway... I'm returning this and bought a different brand.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Teresa. Thank you for sharing your experience on your LG Dryer (DLE6100W) model. We're sorry to hear about the drying issues and the lint trap not working properly. We aim to provide top-quality products that meet our customers' needs. We understand if you want to return the dryer and try a different brand. For help, please contact Best Buy customer service at 888-237-8289. If you ever want to give our products another chance in the future, please reach out to us on social media @LGUSSupport. ^Juvy
Just ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good dryer, it's just certain cycles do not dry your clothes completely. I wouldn't recommend
No, I would not recommend this to a friend
Dryer sheets in lint trap
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer continues to suck the dryer sheets into the lint trap. This cannot be good! We are now avoiding dryer sheets in an effort to not have a fire!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Robert. Thank you for sharing your experience with us. We understand how concerning it must be to have LG Dryer (DLE6100W) model, sheets being sucked into the lint trap, and we want to ensure you feel confident in the safety of your unit. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
As a first troubleshooting step, we recommend checking the vent and lint trap to ensure they are properly cleaned and free of any blockages. Sometimes, improper airflow can cause the dryer sheets to get caught in places they shouldn't. Additionally, make sure you're using the correct type of dryer sheets, as some may be more prone to getting caught in the lint trap or vent system. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dryer-how-to-perform-dryer-maintenance--1428690638456.
Please send us a private message on social media @LGUSSupport with the details of your situation, and our team will be happy to assist you further and ensure that the dryer is operating safely and efficiently. ^Juvy
Worst Delivery Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could give Best Buy a zero rating. This was the worst delivery experience I have ever had. Delivery people were shown where to place the appliances in the house. There were stairs the appliance would have to be brought up. The delivery people just dropped the appliances in the garage and left. Called Best Buy back to have someone come back. Appointment was 7:00 to 1:00 two days later day to bring appliances in the house. No one showed up for the second appointment. Will be going somewhere else if I need anything delivered. Stay with the delivery people and don't leave your garage door open.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Good dryer - when it works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did its job well for 3 months of regular household use. Really easy to remove lint from filter. Since then it has stopped heating up. The "smart diagnostics" tool is quite frustrating to set up
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We want to thank you for taking the time to share your feedback with LG Dryer (DLE6100W) model. We're sorry to hear about the performance of the unit. We strive to offer reliable, high-quality products that meet our customers' needs. Please visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. Please reach out to us on social media @LGUSSupport for more assistance. ^Juvy
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moisture sensor seems off. Clothes are not 100% dry when it finishes. Controls are not my favorite. My last Samsung seemed better.
No, I would not recommend this to a friendInneficient dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It requires more than 1hr at high setting to complete dry a half load. A full load requires a couple of hours at high setting.
No, I would not recommend this to a friendWouldn't dry our clothes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer just would NOT dry our clothes. We bought for the sensor feature, but it would turn off long before the clothes would dry. We tried for a week and then gave up. A brand-new machine should work without any issue. Exchanged it for a Samsung (which we've had luck with in the past - and has been great!).
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dryer (DLE6100W) model. We understand your concern about a brand-new appliance doesn't perform as expected—especially when you're relying on features like the Sensor Dry to make laundry easier, not harder. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
Sensor Dry uses moisture and temperature sensors to detect when clothes are dry, but if load size, fabric type, or installation setup isn’t ideal, it may shut off too soon. For best results, we recommend loading similar fabric types together and avoiding small mixed loads. Also, ensure the lint filter and exhaust duct are completely clean and clear to allow full airflow. If the duct is even partially blocked, it can cause early cycle shutdowns.
We’re glad you found a solution that works for you, but if you'd like us to take a second look or assist with another LG product, please send us a private message on social media @LGUSSupport. We’re here to help. ^Juvy