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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 544 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the overall and drying performance of the 7.3 Cu. Ft. Gas Dryer with Sensor Dry, along with its quiet operation, large capacity, and ease of use. Some customers have expressed concerns about the absence of interior lighting and the limited smart features. Some have also noted the absence of a drum light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 544 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new LG gas dryer. Working well as advertised. We shopped other places online and found Best Buy to be the best value for the features we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    RATING INCOMPLETE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it often enough to give a complete review As of of now very happy with performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    not a lot unwanted options just direct drying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had dryer one week but so far very easy to operate. delivery was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! It does a perfect job drying and the clothes come out wrinkle free. You can fit so much and everything comes out dry and so soft. I really recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG dryer review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this dryer. So easy to use. Drys very quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works very well so far. Would purchase again

    I would recommend this to a friend
  • Cons mentioned:
    Interior lighting

    Rated 5 out of 5 stars

    Not sure if I like it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I am satisfied with this dryer. It doesn't have a light in it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend bad ignighter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dryer and it was defective on arrival witn a bad ignighter and would not heat. I then received a replacement which worked for about a year and then stopped heating as well. LG wanted $400 to fix it which was the price of the dryer itself! broke within 14 months of being used once a week. Never buying LG again as they dont stand by their products. The fact that its always the ignighter leads me to believe its a mass problem with this model.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Dryer (DLG7001W) model. We want your appliance to deliver lasting performance, and we’re here to help make sure it’s working as it should.

      If it’s not heating, try unplugging it for 5 minutes, then plug it back in. Ensure the gas supply is fully open and the exhaust duct is free of lint, as these can affect heating. The igniter is crucial for gas dryers, and we can help explore options to resolve the issue. For more assistance, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. You can also message us on social media @LGUSSupport for direct assistance. ^Juvy LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jeff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the LG washer we have.Another fine job bu Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Looks Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has a nice look and works great for now, hopefully it lasts a while.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is working great. Good enough for a family

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    LG Gas Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level LG "smart" dryer. Energy efficient and runs quietly. Instsllation was easy. Thanks BB

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Large Capacity Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and Works good. Sensor is very handy No complains.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a washing machine and a dryer. We are happy with their results.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. Dryer settings are what it is advertised as. Efficiently dries.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Excellent Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Dries clothes nicely. Haven't used the energy saver mode yet.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 3 out of 5 stars

    It's fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine, it dries the clothes. However, learning to use it after an older model wasn't intuitive, and the only way to get clothes fully dry is to use the "very dry" setting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and matches our LG washer. Was easy to install.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous LG was nine years old. It was a workhorse. Somebody was doing laundry just about every day. It was fabulous. So we bought another LG. This one’s going back. It doesn’t dry well. Even a basic load of clothing sometimes has to go twice through the cycle to get completely dry. Best Buy is always fabulous. We will be picking out a new dryer with Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Maxie. Thank you for sharing your experience with your LG Dryer (DLG7001W) model. We understand your concern that the unit isn't drying clothes effectively. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.

      A troubleshooting step you can take to improve drying performance is to check the lint filter and the exhaust vent. A clogged lint filter or a blocked vent can significantly reduce airflow, causing the dryer to take longer to dry clothes. Ensuring they are both clean can help. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.

      For further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. ^Juvy LG

  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not a bad dryer we have the matching washer so it’sa nice pair

    I would recommend this to a friend