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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 544 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the overall and drying performance of the 7.3 Cu. Ft. Gas Dryer with Sensor Dry, along with its quiet operation, large capacity, and ease of use. Some customers have expressed concerns about the absence of interior lighting and the limited smart features. Some have also noted the absence of a drum light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 544 reviews
  • Rated 5 out of 5 stars

    LG is really dependable! And really good styling a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than receiving no manual for the digital panel, it’s a great appliance. After a while, I figured out how to start and stop it and choose a cycle and it’s actually quite easy but there are instructions online too, because I called him about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clothes dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent dryer. It is has 4 heat settings. I have used each setting; each is accurate and efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG products with issues and lack of customer care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our dryer 16 months ago and started hearing a rhythmic thumping sound when the dyer was running at about the 13 month after purchase. Turns out the drum had a crack along the weld and that was making the noise on the roller. I called LG and they told me the warranty period had expired at 12 months and they would not give me an exception. I did some more research and found out the drum's warranty is 3 years, not 1 year. They said they will replace the part but not pay for the labor to replace it. I was going to use my own technician after the drum is sent but they seem to refuse to send me the drum and have been calling them for the last 3 months about it only to get nowhere. We also had issues with our LG front load washer since the day we got it. We decided to get rid of it after 3 years and went with a different brand and am so happy! LG has lost us as customers!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, ChrisC. We understand your inquiry, and we truly appreciate you taking the time to share your experience with the LG DLG6101W Gas Dryer. We’d like to thank you for being an LG customer, and we understand that your experience did not meet your expectations.

      We’d like to clarify that while the standard warranty for parts and labor is one year, the drum is indeed covered under a separate parts warranty for up to three years. However, labor coverage ends after the first year, which is why there may have been a service charge offered. If the drum is being processed for replacement, please know that it should be shipped directly to you if arranged accordingly.

      Regarding the thumping sound, this can sometimes occur when a dryer is not used frequently, or is in a colder area. In such cases, the rubber rollers that rotate the drum may temporarily flatten. Once the unit heats up during use, the rollers return to normal shape and the thumping should stop. You can check this further in our video guide here: LG Dryer - Thumping Noise - https://www.lg.com/us/support/video-tutorials/lg-dryer-thumping-noise-CT10000011-1374594363515

      That said, we want to make sure you’re fully supported. Please send us a private message on social media @LGUSSupport, and our dedicated team will be more than happy to look further into this and assist with a resolution directly. We’re here for you and appreciate your patience.

      —Renzo LG

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing about this washer is that it does not give you a timing on how long the wash will take

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not get LG dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t dry clothes fully, if the load was more than half a basket of clothes it would dry for 10 minutes before having the flashing “flow sensor” go off. Do not buy! Too sensitive

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for sharing your experience with your LG dryer. We understand how important it is for your appliance to handle everyday laundry loads efficiently. The “Flow Sense” indicator is designed to help maintain optimal performance by alerting you to potential airflow restrictions—often related to venting. If you’d like further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help you get the most out of your LG product. -MC LG

  • Rated 5 out of 5 stars

    Simple to use LG gas dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gas dryer that is simple to use. Not a lot of options to learn how to simply dry your clothing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was as promised. Delivery personnel were careful and courteous. Unit works well but is a bit noisier than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The temperature settings are not as understandable...like length of time on Normal settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok till it wasnt

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great up until the 2 year mark. While drying a small load of clothes there became a burning smell. We always clean the lent trap after every load. The back grate inside the dryer was visibly burnt. We are waiting to see if it is repairable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Go to Home Depot or Lowes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is nice. Go to Home Depot or Lowe’s. Best Buy no called & no showed their schedule appointment then committed Fraud & post “Completed”. Don’t buy from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Scott. Thank you for reaching out to us. We understand the importance of having your LG Dryer (DLG6101W) model delivered and installed properly so you can enjoy its features right away. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      To keep your dryer performing at its best, one helpful step is to run the Flow Sense™ indicator check. This feature alerts you if there’s a blockage in the exhaust duct, helping maintain drying efficiency and preventing overheating. For more guidance, visit https://www.lg.com/us/support/help-library/lg-dryer-how-to-perform-dryer-maintenance--1428690638456. If you need further assistance with your case, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can provide additional support. ^Juvy LG

  • Rated 3 out of 5 stars

    Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries slower than the unit it replaced. We need to run it longer therefore consumes more gas and electricity. Not too good.9

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    My experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I just got it hooked up. I’ve only used it twice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it is!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer! It’s very easy to use. The black stainless is a great sleek look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simple but need one more round

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    esay to use and quality is good , ' sensor is not really well . some fabric is still not dried

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr mercado

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i feel that the person who handle me did an excellent job, show great job knowledge and patience, thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer doesn't completely dry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation but unit never seems to dry properly. usually have to run 2 or 3 cycles to completely

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer perfectly dries clothes, easy to use especially with the app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Gas Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer seems to work fine. The manual that came with it have no explanation of what clothes go with which cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, gas does not dry as fast as electric. Not easy to change from rear vent to side vent an access panel would be nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like this dryer at all. Clothes come out wrinkled on all settings and normal setting hardly dries at all. Its my own fault for not doing my homework. I love my LF+G Washer however.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Melissa. Thank you for sharing your experience with the LG Dryer (DLG6101M) model. We really appreciate you letting us know about the wrinkling and drying performance.

      A good first step is to give the Easy Iron or Wrinkle Care option a shot. It tumbles your clothes a bit after the cycle ends to help reduce those wrinkles. And for better drying performance, just make sure the lint filter and exhaust duct are nice and clear, since any blockage can make drying take a bit longer. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-dryer-troubleshooting-wrinkle-clothes--1337625976471. If you’re still having issues after trying these tips, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com, and we’ll be happy to help you out. ^Juvy LG