Customer Ratings & Reviews
- Model:
- DLG6101W
- SKU:
- 6529907
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the product's overall performance, particularly its effective drying capabilities, quiet operation, and large capacity. They also appreciate its ease of use and efficient design for its size. However, some customers express disappointment regarding the lack of interior lighting and limited smart features. There are also concerns about installation services and the performance of the sensor.
This summary was generated by AI based on customer reviews.
No Wi-Fi, so what
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has everything I need. I don’t need wi-fi on a dryer. Well made machine. I got the gas option and happy I did.
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys amazing and I think I like the dryer so far so good
I would recommend this to a friendGreat for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good... Did have to buy an adapter as this one runs small for the gas hook up.
I would recommend this to a friendDelivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was on time and fast they help we everything i recommended
I would recommend this to a friendNot so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this matching dryer, the washer works well. However this dryer is not great. Makes strange noises, doesn’t dry on the sensored setting.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chris. Thank you for reaching out about your LG Dryer (DLG6101W) model. We understand the importance of having your new dryer perform just as well as your washer, especially when you’re hearing unusual noises and the sensor dry option isn’t working as expected. One helpful step you can try is cleaning the moisture sensors inside the drum using a soft cloth and a bit of mild soap and water. Fabric softener sheets can leave a light coating on the sensors, which may prevent the dryer from detecting moisture correctly and can lead to incomplete drying. For more guidance, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If you need further assistance or would like us to take a closer look, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Basic Gas Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a basic unit to replace dryer that had outlived its’ life expectancy. This one fits the bill.
I would recommend this to a friendLG Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new LG dryer. It is so easy to use. I’m so glad I chose this dryer. A very happy customer
I would recommend this to a friendDo not slam your door
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asides from everything being great, do not slam the door and you'll be grat.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed at the preset drying capability. The clothes are never dry unless we use the manual setting. Not enough heat on the presets…lots of cool air drying which doesn’t get it done.
No, I would not recommend this to a friendGas Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries slower than the unit it replaced. We need to run it longer therefore consumes more gas and electricity. Not too good.9
I would recommend this to a friendOne of Consumer Reports top rated dryers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. Simple controls & bargain price!!!!!
I would recommend this to a friend- Cons mentioned:Installation
LG Laundry set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changed to a Stacker set instead of individually. Have not installed yet.
I would recommend this to a friend Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Dryer. It stops drying when clothes are dry to save energy!
I would recommend this to a friend- Cons mentioned:Features
Basic dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no light in the dryer. Would have thought that was standard
No, I would not recommend this to a friend Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer, too loud, matches washer, neat how you can change the door opening
I would recommend this to a friendGreat for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than i thought. Love the smart detection and the dry adjustment.
I would recommend this to a friendBEST BUY INSTALLERS ARE CROOKS!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My complaint is Unique Installers used by Best Buy!!! The installers could barely speak English and asked for extra money for hose installation ALTHOUGH I PAID BEST BUY FOR INSTALLATION AND PARTS. Supervisor at Best Buy that handle installations ignored me and picked up dryer. I purchased same dryer from ABT who use their own install team. Best Buy contracts the work out!!! Done buy from Best Buy any appliances because they have installers demanding money from you when already paid!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your experience about the installation service you received for your LG Dryer (DLG6101W) model, from a third-party provider. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
Since the installation and delivery are handled by the retailer, it might be a good idea to reach out to Best Buy's customer service again at 888-237-8289 and give them a detailed account of what happened. Sharing the specifics about your experience could really help them sort things out with their contracted installers.
If you need more assistance, feel free to send us a private message on social media @LGUSSupport. Our team would be more than happy to help you explore some possible solutions. ^Juvy
LG products with issues and lack of customer care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our dryer 16 months ago and started hearing a rhythmic thumping sound when the dyer was running at about the 13 month after purchase. Turns out the drum had a crack along the weld and that was making the noise on the roller. I called LG and they told me the warranty period had expired at 12 months and they would not give me an exception. I did some more research and found out the drum's warranty is 3 years, not 1 year. They said they will replace the part but not pay for the labor to replace it. I was going to use my own technician after the drum is sent but they seem to refuse to send me the drum and have been calling them for the last 3 months about it only to get nowhere. We also had issues with our LG front load washer since the day we got it. We decided to get rid of it after 3 years and went with a different brand and am so happy! LG has lost us as customers!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, ChrisC. We understand your inquiry, and we truly appreciate you taking the time to share your experience with the LG DLG6101W Gas Dryer. We’d like to thank you for being an LG customer, and we understand that your experience did not meet your expectations.
We’d like to clarify that while the standard warranty for parts and labor is one year, the drum is indeed covered under a separate parts warranty for up to three years. However, labor coverage ends after the first year, which is why there may have been a service charge offered. If the drum is being processed for replacement, please know that it should be shipped directly to you if arranged accordingly.
Regarding the thumping sound, this can sometimes occur when a dryer is not used frequently, or is in a colder area. In such cases, the rubber rollers that rotate the drum may temporarily flatten. Once the unit heats up during use, the rollers return to normal shape and the thumping should stop. You can check this further in our video guide here: LG Dryer - Thumping Noise - https://www.lg.com/us/support/video-tutorials/lg-dryer-thumping-noise-CT10000011-1374594363515
That said, we want to make sure you’re fully supported. Please send us a private message on social media @LGUSSupport, and our dedicated team will be more than happy to look further into this and assist with a resolution directly. We’re here for you and appreciate your patience.
—Renzo
Chris Williams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install for DIY. I installed it 45 Mins. Use new gas line.
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product for a great price!! Cant beat it!!
I would recommend this to a friend