Customer Ratings & Reviews
- Model:
- DLG6101W
- SKU:
- 6529907
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the overall and drying performance of the 7.3 Cu. Ft. Gas Dryer with Sensor Dry, along with its quiet operation, large capacity, and ease of use. Some customers have expressed concerns about the absence of interior lighting and the limited smart features. Some have also noted the absence of a drum light.
This summary was generated by AI based on customer reviews.
Marli
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer sensor leaves clothes damp.I tried all settings and all leave the clothes damp.
No, I would not recommend this to a friendDangerous
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer on July 20, 2022. This dryer began malfunctioning on November 24, 2024, and was leaking gas into my home due to an internal part within the dryer. It cost $178 to get the dryer diagnosed and would have been approximately $600 more to repair. I would not recommend buying this dryer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jane. Thank you for bringing this to our attention and sharing your experience with the LG Dryer (DLG7001W) model. We understand how concerning this situation must have been. Gas-related issues are serious, and your safety is our priority. We strive to provide top-notch products and excellent services to ensure a smooth experience. If you haven’t already, we recommend ensuring the gas connection is secure and the venting is free from obstructions, as these can sometimes contribute to gas-related concerns. However, since the issue seems to involve an internal component, we'd like to assist you further.
Please send us a private message on social media @LGUSSupport with more details, and our team will be more than happy to review your case and explore possible solutions. We’re here to help and ensure you have a positive experience moving forward. ^Juvy
Avoid at all cost and I normally love LG products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 1 year and then stopped drying clothes right after 1 year of ownership
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Store Employee Unknowledgable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If the review is about dryer only? Its nice. In store people? Will NEVER recommend to ANYONE.
I would recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Barely 2 years old and will cost $400 for a new igniter.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with the LG Dryer (DLG6101W) model. We understand how important it is for your dryer to stay reliable over time, and we appreciate your feedback. If your unit is experiencing igniter issues, one helpful step is to check whether the dryer is receiving proper gas flow and that the lint filter and exhaust vent are clear. Restricted airflow can sometimes cause heating components to work harder than intended. You can also run the FlowSense diagnostic feature built into your model to detect venting problems that may affect performance. For more support, the https://www.lg.com/us/support/product/lg-DLG6101W.ABWEEUS includes maintenance tips and troubleshooting guides that may help extend the life of your dryer.
If you'd like us to assist further or explore service options, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Dryy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer so far. I had to return the first one due to being defective.
I would recommend this to a friendGood luck.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a like new/excellent condition. Dryer stopped heating within 2 months of using it. Still waiting for LG to send someone out to fix it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jay. Thanks for sharing your experience with the LG Dryer (DLG6101W) model. We appreciate you choosing LG, and we want to help get your dryer back to delivering the performance you expect. We strive to provide reliable, high-quality products and ensure a smooth experience.
If it's not heating, check if the gas supply valve is open and ensure it's connected to a dedicated power source. You can also try unplugging it for five minutes to reset. For more assistance, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.
Feel free to message us on social media @LGUSSupport for further help. We're here for you! ^Juvy
Damp clothes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased July 25, 2023. Came July 31, I used Normal setting it stop on 63 mins. still damp clothes even I only put low load of clothes. I used normal setting again but the socks are still damp. For 1 load of low clothes I try to dry it 3 times. I don't think this is a Energy-efficient dryer. I called best buy someone is coming on August 09 to check.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Grish. Thank you for sharing your feedback on the LG Dryer (DLG7001W) model. We understand your concern about the unit isn’t drying clothes effectively, especially when you’ve tried multiple cycles with little improvement. We strive to provide high-quality products that exceed our customer's needs. For help, ensure the lint filter is clean before each load, as a clogged filter can affect drying efficiency. Confirm that the venting system is clear and not obstructed. Proper airflow is crucial for effective drying. Experiment with different drying settings or use the ‘Heavy Duty’ or ‘Extended’ cycles for better results on damp loads. For any additional assistance or if you have further questions, please send us a private message on social media @LGUSSupport. Our team will be happy to provide further support and ensure your dryer operates as expected. ^Juvy
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has no way to turn off the cool setting. It takes forever to dry a load of laundry. It’s not energy efficient if it takes up to 3 hours to dry!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about the LG Dryer (DLG6101W) model, taking too long to dry a load of laundry. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
For the drying issue, please make sure that the lint filter and exhaust vent are clean and free from any obstructions. This can improve the airflow and efficiency of the dryer. You may visit this link for additional information: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. For further assistance, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Juvy
lasted only one year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exactly one year later it stoped working and the way the parts are designed make it's very labor intensive to repair . i had to replace with a more reliable brand like maytag
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, AhmadA. Thank you for sharing your experience with us. We understand your situation regarding the LG DLG7001W dryer not working after one year of use.
To assist you with this issue, we recommend checking the power supply and the dryer’s venting system as a first step. Sometimes, a clogged vent or a power issue can cause the dryer to stop working. If the unit is unresponsive or showing any error codes, it’s best to consult the manual or reset the dryer.
Since you mentioned that the repair process was difficult, we would love to help you further with a more specific diagnosis and assist in troubleshooting the parts and the repair process. Please send us a private message on Social Media @LGUSSupport so we can assist you properly.
https://www.bestbuy.com/site/lg-7-3-cu-ft-gas-dryer-with-sensor-dry-white/6450830.p?skuId=6450830
We appreciate your understanding.
—Renzo
Bad Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited over a week for the delivery. Dryer was set up and would not turn on. Delivery team would not take it back. Had to wait over a week for a service appointment. LG advised there is an electrical issue. Service appointment required before replacing. Will end up being a month before getting a dryer. Bought a new dryer will not accept a refurbished dryer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review. We’re disappointed to hear that you experienced a delay or damage to your delivery. This is not the type of delivery experience we want for our customers. We regret any inconvenience this may have caused you. We know how important it is to receive your order on time and in good condition. We are investigating what went wrong with our delivery partner, and we are taking steps to prevent this from happening again. We value your satisfaction. We’ll speak to our delivery partner about this and make sure this doesn’t happen again. LG is always here to serve you! ~Tanisha
Below average dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensor dry doesn’t dry the clothes completely. The clothes come out wrinkled. Best Buy installed incorrectly and vented the dryer in my house and not outside.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand that the LG Dryer (DLG6101W) model sensor dry function isn't fully drying your clothes and comes out wrinkled. We strive to provide high-quality products that exceed our customer's needs. Try running a test cycle with a smaller load and ensure the lint filter is clean. For additional help, visit https://www.lg.com/us/support/help-library/lg-dryer-troubleshooting-wrinkle-clothes--1337625976471. We recommend contacting a professional to correct the setup for proper installation and venting issues. Please send us a private message on social media @LGUSSupport, and our team will assist you further. We appreciate your patience. ^Juvy
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does not come with a manual explaining how to use all the features. LG said they DO NOT offer a manual explaining how to use the features. Very poor for any company not to offer, even online, a manual.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for reaching out to us with this review about the LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern with the owner's manual. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
LG Laundry set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changed to a Stacker set instead of individually. Have not installed yet.
I would recommend this to a friendDisappointment with Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time of receiving this to review on 12/29 , the dryer hadn't been even installed yet (purchased 12/4). It took 3 attempts to finally get the dryer installed because of the inadequate system Best Buy has with resolving issues and scheduling installation. As of 1/2 have not used the dryer yet.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Debbie. We're truly sorry to hear about the challenges you've faced with the installation of your LG Dryer (DLG7001W) model. It's disheartening to learn about the inconvenience and frustration caused by the delays and inadequate resolution process. Please accept our sincere apologies for the experience you've had.
Your feedback is important to us, and we will use it to address the issues within our installation process. We understand the value of your time and the impact this has had on your overall experience. To obtain more details on your LG product, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-DLG7001W.ABWEEUS. If there's anything we can do to make this right or assist you further, please don't hesitate to reach out to us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We hope to have the opportunity to serve you better in the future. ^Juvy
Dryer sucks
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer sucks. Clothes are never fully dried they are always damp
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Don. Thank you for sharing your feedback with us regarding the LG Dryer ( DLG6101W) model. We understand your concern about your clothes that are consistently coming out damp after drying. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
One troubleshooting step to try is ensuring that the lint filter and vent hose are thoroughly cleaned. A clogged vent can prevent the dryer from circulating air properly, which can lead to damp clothes even after a full cycle. Also, check the venting system to make sure there are no blockages or kinks that could restrict airflow.
Additionally, try adjusting the drying cycle based on the type of fabric you're drying. Some cycles may work better for heavier loads, while others are optimized for lighter materials. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you in troubleshooting and exploring solutions. We’re here to ensure that you get the best performance from your unit. ^Juvy
HORRIBLE FAILURE TO STAND BEHIND PRODUCT SOLD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Washer leaks. BEST BUY DENIED ANY RESPONSIBILITY. TOLD US LG RESPONSIBLE LG REFUSED TO DISCUSS
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us regarding your LG DLG7001W Gas Dryer. We understand your inquiry and want you to know that your concerns are important to us.
Although the model you've mentioned is a dryer, and it sounds like the issue is related to a leaking washer, we still want to make sure you’re fully supported. If your washer is leaking, we recommend checking the inlet hoses and drain hose connections to ensure they are secured properly and not damaged. Also, make sure the unit is level and that no detergent is overused, which can lead to excess suds and leaks.
https://www.bestbuy.com/site/lg-7-3-cu-ft-gas-dryer-with-sensor-dry-white/6450830.p?skuId=6450830
We’d love the opportunity to review your case in more detail. Please send us a private message on social media @LGUSSupport so our team can help look into this further and explore all possible solutions for both your washer and dryer concerns. We appreciate your patience and are here to help. —Renzo
- Cons mentioned:Interior lighting
Door open wrong side.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door open on the wrong side.,,, . . ...............................
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, FelixG. Thank you for taking the time to share your feedback regarding the LG Dryer (DLG7001W) model. We appreciate your honest review and understand your concern about the door opening on the wrong side. We aim to provide top-notch products and ensure a smooth experience.
Your insights are invaluable in helping us improve our products and provide a better experience for our customers. You may visit this link for help: https://www.youtube.com/watch?v=kGzlDfzvAp8. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you explore possible solutions. ^Juvy
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry clothes well unless on High and Very Dry. If you have delicates, I would suggest hang drying them
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Hillairy. Thank you for sharing your experience with the LG Dryer (DLG6101W) model. We understand how important it is for your clothes to dry effectively, and it’s great to hear your suggestions regarding delicate items. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. If you’re consistently finding that the dryer doesn’t perform well on lower settings, we recommend checking the lint filter and ensuring that the venting system is clear, as these can impact drying efficiency.
If you have any specific concerns or need assistance, please reach out via private message on social media @LGUSSupport. We're here to help!
Thank you for your feedback, and we hope to enhance your drying experience moving forward. ^Juvy
Best Buy installation problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used Best Buy for my installation. The team dropped off the dryer and left—really 15 minutes to get an old dryer down two flights and a new one up and connected. The connection to the vent was not done at all—I thought there was something wrong with the way it worked, so I called the vent cleaner. He confirmed that the installers did not connect it correctly and it will not exhaust right. So, I don’t know how the dryer works, because it wasn’t installed correctly. Hope Best Buy can help me.
I would recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette