Customer Ratings & Reviews
- Model:
- DLG6101W
- SKU:
- 6529907
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the overall and drying performance of the 7.3 Cu. Ft. Gas Dryer with Sensor Dry, along with its quiet operation, large capacity, and ease of use. Some customers have expressed concerns about the absence of interior lighting and the limited smart features. Some have also noted the absence of a drum light.
This summary was generated by AI based on customer reviews.
Best Buy installation problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used Best Buy for my installation. The team dropped off the dryer and left—really 15 minutes to get an old dryer down two flights and a new one up and connected. The connection to the vent was not done at all—I thought there was something wrong with the way it worked, so I called the vent cleaner. He confirmed that the installers did not connect it correctly and it will not exhaust right. So, I don’t know how the dryer works, because it wasn’t installed correctly. Hope Best Buy can help me.
I would recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bad business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t get hot and the second repair guy didn’t know what he was talking about, so I returned it
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sharon. Thank you for sharing your experience with the LG Dryer (DLG7001W) model. We understand your concern about a dryer that doesn’t perform as expected, especially after multiple service visits.
If you decide to give LG another chance in the future, we recommend ensuring that all settings are correctly configured, as this can sometimes affect heating performance.
If you have any further questions or need assistance with a different model, please send us a private message on social media @LGUSSupport. We're here to help and would be happy to assist you. We appreciate your patience and hope you find a solution that meets your needs. ^Juvy
Poor drying
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry well, I expected more from a modern dryer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you so much for taking the time to review the LG Dryer (DLG6101W) model. We understand the importance of a dryer that effectively dries your clothes. We aim to offer reliable, top-notch products that meet our customer's needs and expectations. You may visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to dry. I was told I would get a credit which I never got. Told me a regional manager called with no caller id. It was all bs
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Liz. Thank you for sharing your experience with LG Dryer (DLG7001W) model. We're sorry to hear about the unit's drying performance. We aim to provide reliable, high-quality products that meet our customer's needs and expectations. In the meantime, you may visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. Regarding credit, we recommend contacting Best Buy customer service at 888-237-8289. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy
Dryer not properly installed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gas dryer was not installed properly and didn't dry clothes. We had to hire a handyman to fix the vent that the Best Buy installation team messed up. He also had to replace the line they put in and a connector valve that was needed. The dryer was never tested when installed. This was completely unacceptable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Upset Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer didn’t have the gas going to it immediately after installation. In fact, the installers didn’t even turn the gas back on before the left. The repair company had to replaced the mother electrical board.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Won't heat or run
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and after the first dry cycle it broke. LG customer service said this is COMMON for the pilots to be bad from the factory
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm sorry to hear about your experience with your dryer breaking after the first cycle. It's disappointing to hear that this is a common issue with the pilots from the factory. We understand how frustrating this must be for you, and we apologize for any inconvenience this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Poor Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid to have imy new gas dryer nstalled, when i got home and turned the gas on it leak bad enough you could hear it. Now i had to go buy another line and do it myself. Very disappointed it wasnt check before they left. What i thought was going to be convenient, Turned into a mess. I guess i should buy from the small mom and pop stores that take time to make sure its right
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
- Pros mentioned:Capacity, Ease of use, Noise level
LG gas clothes dryer is a winner.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG gas dryer is excellent. Easy to use and does a great job. Good capacity and relatively quiet. The lint filter also is easy to clean (much easier than our old one).
I would recommend this to a friend Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointing. Clothes don't dry after a cycle.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you taking the time to share your experience with the LG Dryer (DLG6101W) model. We understand the disappointment caused by the unit's drying performance. We assure you that your experience does not reflect the high standards we strive to maintain. We're here to help you fix the issue promptly. Please visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Frustrated With Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had 2 of these dryers delivered and installed and neither of them heated up or dried the clothes. waited for 3 weeks for deliver the 1st time. Waited another 3 weeks for the 2nd deilivery and now I'm waiting another 3 weeks for a replacement LG drier.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
idli
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i didnt like it idk why inknow its a bad review but idk what to say
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi, Nena! We appreciate your feedback! If we can ever help with your dryer, be sure to let us know. ^Ian
- Pros mentioned:Drying performance, Ease of useCons mentioned:Interior lighting
Nice Replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my 29 inch Whirlpool with this 27 inch LG. The LG is smaller and has a nicer more modern look. It's easy to use and dries well. This LG does not have an interior light which I did not notice when shopping around. After using the dryer a number of times, not having an interior light is not an issue.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use, Noise level
Ms
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet easy to use good capacity easy to use lint trap
I would recommend this to a friend - Pros mentioned:Drying performance, Ease of useCons mentioned:Interior lighting
Very good,built solid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is very solid and built very well,dries great,easy to use,but no inside light.
I would recommend this to a friend - Pros mentioned:Drying performance, Noise level
Love this gas dryer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I chose the gas dryer. Works to quickly dry load. Very quiet. Great buy.
I would recommend this to a friend - Pros mentioned:Ease of use
good dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the size is good for the space i had and it is easy to operate.
I would recommend this to a friend - Pros mentioned:Capacity, Drying performance
We like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, dries clothes quickly. It has great capacity as well.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
LG Gas Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge capacity and runs extremely quiet. Like being able to vary the pre-programmed settings when needed.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer for the money Many drying & temperature selections
I would recommend this to a friend