Customer Ratings & Reviews
- Model:
- DLG6101W
- SKU:
- 6529907
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the product's overall performance, particularly its effective drying capabilities, quiet operation, and large capacity. They also appreciate its ease of use and efficient design for its size. However, some customers express disappointment regarding the lack of interior lighting and limited smart features. There are also concerns about installation services and the performance of the sensor.
This summary was generated by AI based on customer reviews.
Defective?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sensor dry doesn’t work well. It leaves clothes damp. I’m planning to call the geek squad. Not satisfied.
No, I would not recommend this to a friendsettings not save.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No display for the time remaining. It does not go back to the last setting when powered on. Have to choose how you want to dry every time it power on.
No, I would not recommend this to a frienddryer light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish it dried alittle better and had a light when you open the door
No, I would not recommend this to a friendKelly Scroggins
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it installed. Seems like a nice dryer. Love that the lint trap is in the door and not on the top of the dryer!
I would recommend this to a friendNot so great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having such a hard time with this dryer. Seems there is a glitch when I put the heavy duty setting on. It's stops mid way. I never can dry on one cycle. I feel the dryer that I replaced this for was better (even while broken). Not happy with this product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dryer (DLG7001W) model. We understand your concern about dealing with a malfunction, especially when the Heavy Duty setting isn't working properly. We strive to provide high-quality products that exceed our customer's needs and expectations. Here are a couple of troubleshooting steps you can try: Ensure that the vent and exhaust duct aren’t clogged, as poor airflow can cause the dryer to stop early to prevent overheating. If the load is too large or unbalanced, it may cause the dryer to stop mid-cycle. Try reducing the load size or redistributing the items for a more even balance. Sometimes, performing a simple reset by unplugging the unit for a few minutes can help clear any glitches in the system. For more information, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101. If the issue persists, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you with additional troubleshooting or arrange for a technician to take a closer look.
We’re here to ensure that you get the best performance from your dryer, and we truly appreciate your patience as we work through this. ^Juvy
Contrôle before every delivery.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure et take care about the product before delivery, and maintenance team checks the équipement before the customers taking it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, AlainK. Thank you for sharing your experience with us. We understand your inquiry regarding the delivery and maintenance of your DLG6101W dryer. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-7-3-cu-ft-gas-dryer-with-sensor-dry-white/6529907.p?skuId=6529907
We appreciate your patience. —Renzo
Doesn’t dry clothes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry the clothes Has a sensor that detects when clothing is “dry” and turns off automatically regardless of timer. I have to frequently check the clothes to make sure they are dry multiple times through one load. This item was returned. Not sure if I got a faulty dryer or if they’re all like this. Replaced for a Maytag Best Buy was very good with setting up a return and offering a repair but I chose to replace the dryer which was also very effectively set up
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dryer (DLG6101W) model. We're sorry to hear about the unit's drying performance. We aim to make top-notch products that meet our customers' needs. We understand why you switched to a Maytag dryer, and we're happy Best Buy helped with the return and replacement. Your feedback is important to us, and we're dedicated to improving our products. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as efficient as i would like. Seems i have to keep adding or subtracting dry times to get my clothes dry without wrinkles
No, I would not recommend this to a friendAvoid at all cost and I normally love LG products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 1 year and then stopped drying clothes right after 1 year of ownership
No, I would not recommend this to a friendMarli
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer sensor leaves clothes damp.I tried all settings and all leave the clothes damp.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Store Employee Unknowledgable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If the review is about dryer only? Its nice. In store people? Will NEVER recommend to ANYONE.
I would recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
Dryy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer so far. I had to return the first one due to being defective.
I would recommend this to a friendWorst Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like this dryer at all. Clothes come out wrinkled on all settings and normal setting hardly dries at all. Its my own fault for not doing my homework. I love my LF+G Washer however.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Melissa. Thank you for sharing your experience with the LG Dryer (DLG6101M) model. We really appreciate you letting us know about the wrinkling and drying performance.
A good first step is to give the Easy Iron or Wrinkle Care option a shot. It tumbles your clothes a bit after the cycle ends to help reduce those wrinkles. And for better drying performance, just make sure the lint filter and exhaust duct are nice and clear, since any blockage can make drying take a bit longer. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-dryer-troubleshooting-wrinkle-clothes--1337625976471. If you’re still having issues after trying these tips, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com, and we’ll be happy to help you out. ^Juvy
Dangerous
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer on July 20, 2022. This dryer began malfunctioning on November 24, 2024, and was leaking gas into my home due to an internal part within the dryer. It cost $178 to get the dryer diagnosed and would have been approximately $600 more to repair. I would not recommend buying this dryer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jane. Thank you for bringing this to our attention and sharing your experience with the LG Dryer (DLG7001W) model. We understand how concerning this situation must have been. Gas-related issues are serious, and your safety is our priority. We strive to provide top-notch products and excellent services to ensure a smooth experience. If you haven’t already, we recommend ensuring the gas connection is secure and the venting is free from obstructions, as these can sometimes contribute to gas-related concerns. However, since the issue seems to involve an internal component, we'd like to assist you further.
Please send us a private message on social media @LGUSSupport with more details, and our team will be more than happy to review your case and explore possible solutions. We’re here to help and ensure you have a positive experience moving forward. ^Juvy
Damp clothes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased July 25, 2023. Came July 31, I used Normal setting it stop on 63 mins. still damp clothes even I only put low load of clothes. I used normal setting again but the socks are still damp. For 1 load of low clothes I try to dry it 3 times. I don't think this is a Energy-efficient dryer. I called best buy someone is coming on August 09 to check.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Grish. Thank you for sharing your feedback on the LG Dryer (DLG7001W) model. We understand your concern about the unit isn’t drying clothes effectively, especially when you’ve tried multiple cycles with little improvement. We strive to provide high-quality products that exceed our customer's needs. For help, ensure the lint filter is clean before each load, as a clogged filter can affect drying efficiency. Confirm that the venting system is clear and not obstructed. Proper airflow is crucial for effective drying. Experiment with different drying settings or use the ‘Heavy Duty’ or ‘Extended’ cycles for better results on damp loads. For any additional assistance or if you have further questions, please send us a private message on social media @LGUSSupport. Our team will be happy to provide further support and ensure your dryer operates as expected. ^Juvy
Bad Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited over a week for the delivery. Dryer was set up and would not turn on. Delivery team would not take it back. Had to wait over a week for a service appointment. LG advised there is an electrical issue. Service appointment required before replacing. Will end up being a month before getting a dryer. Bought a new dryer will not accept a refurbished dryer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review. We’re disappointed to hear that you experienced a delay or damage to your delivery. This is not the type of delivery experience we want for our customers. We regret any inconvenience this may have caused you. We know how important it is to receive your order on time and in good condition. We are investigating what went wrong with our delivery partner, and we are taking steps to prevent this from happening again. We value your satisfaction. We’ll speak to our delivery partner about this and make sure this doesn’t happen again. LG is always here to serve you! ~Tanisha
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does not come with a manual explaining how to use all the features. LG said they DO NOT offer a manual explaining how to use the features. Very poor for any company not to offer, even online, a manual.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for reaching out to us with this review about the LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern with the owner's manual. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this dryer. It left my clothes damp and wet after dry cycle. Had to do a return for a different brand
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Davhus. Thanks for sharing your experience with the LG Dryer (DLG6101W) model. We understand how important it is for your dryer to deliver consistent results—especially when it comes to fully drying your clothes.
If you ever encounter similar issues, we recommend checking the drying cycle settings and ensuring the Sensor Dry feature is properly calibrated. For heavier fabrics or mixed loads, using the Manual Dry or Timed Dry setting can help improve results. Also, make sure the lint filter and exhaust vent are clear to support optimal airflow. You can find more tips here: https://www.youtube.com/watch?v=14edvFp2iME. If you'd like us to take a closer look or assist with future LG products, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Disappointment with Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time of receiving this to review on 12/29 , the dryer hadn't been even installed yet (purchased 12/4). It took 3 attempts to finally get the dryer installed because of the inadequate system Best Buy has with resolving issues and scheduling installation. As of 1/2 have not used the dryer yet.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Debbie. We're truly sorry to hear about the challenges you've faced with the installation of your LG Dryer (DLG7001W) model. It's disheartening to learn about the inconvenience and frustration caused by the delays and inadequate resolution process. Please accept our sincere apologies for the experience you've had.
Your feedback is important to us, and we will use it to address the issues within our installation process. We understand the value of your time and the impact this has had on your overall experience. To obtain more details on your LG product, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-DLG7001W.ABWEEUS. If there's anything we can do to make this right or assist you further, please don't hesitate to reach out to us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We hope to have the opportunity to serve you better in the future. ^Juvy
Below average dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensor dry doesn’t dry the clothes completely. The clothes come out wrinkled. Best Buy installed incorrectly and vented the dryer in my house and not outside.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand that the LG Dryer (DLG6101W) model sensor dry function isn't fully drying your clothes and comes out wrinkled. We strive to provide high-quality products that exceed our customer's needs. Try running a test cycle with a smaller load and ensure the lint filter is clean. For additional help, visit https://www.lg.com/us/support/help-library/lg-dryer-troubleshooting-wrinkle-clothes--1337625976471. We recommend contacting a professional to correct the setup for proper installation and venting issues. Please send us a private message on social media @LGUSSupport, and our team will assist you further. We appreciate your patience. ^Juvy