Customer Ratings & Reviews
- Model:
- DLG6101W
- SKU:
- 6529907
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the product's overall performance, particularly its effective drying capabilities, quiet operation, and large capacity. They also appreciate its ease of use and efficient design for its size. However, some customers express disappointment regarding the lack of interior lighting and limited smart features. There are also concerns about installation services and the performance of the sensor.
This summary was generated by AI based on customer reviews.
lasted only one year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exactly one year later it stoped working and the way the parts are designed make it's very labor intensive to repair . i had to replace with a more reliable brand like maytag
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, AhmadA. Thank you for sharing your experience with us. We understand your situation regarding the LG DLG7001W dryer not working after one year of use.
To assist you with this issue, we recommend checking the power supply and the dryer’s venting system as a first step. Sometimes, a clogged vent or a power issue can cause the dryer to stop working. If the unit is unresponsive or showing any error codes, it’s best to consult the manual or reset the dryer.
Since you mentioned that the repair process was difficult, we would love to help you further with a more specific diagnosis and assist in troubleshooting the parts and the repair process. Please send us a private message on Social Media @LGUSSupport so we can assist you properly.
https://www.bestbuy.com/site/lg-7-3-cu-ft-gas-dryer-with-sensor-dry-white/6450830.p?skuId=6450830
We appreciate your understanding.
—Renzo
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has no way to turn off the cool setting. It takes forever to dry a load of laundry. It’s not energy efficient if it takes up to 3 hours to dry!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about the LG Dryer (DLG6101W) model, taking too long to dry a load of laundry. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
For the drying issue, please make sure that the lint filter and exhaust vent are clean and free from any obstructions. This can improve the airflow and efficiency of the dryer. You may visit this link for additional information: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. For further assistance, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Juvy
Leaves Black burnt stains on clothes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful! Burns clothing. Leaves little black circles of burnt stains on clothes!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Carla. Thanks for bringing this to our attention. We understand how important it is for your LG Dryer (DLG6101W) model to care for your clothes properly, and we want to help you get the best performance from it.
If you're seeing black marks or heat damage, we recommend checking the drum seals and lint filter area for any buildup or wear. A worn drum seal or trapped debris can cause friction and heat spots that may affect fabrics. Also, make sure the exhaust vent is clear and the dryer isn't overloaded, as restricted airflow can lead to overheating. You can find more care and maintenance tips here: https://www.lg.com/us/support/help-library/lg-dryer-troubleshooting-burning-or-discoloration--20152469727440. If you'd like us to take a closer look or assist further, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
Good luck.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a like new/excellent condition. Dryer stopped heating within 2 months of using it. Still waiting for LG to send someone out to fix it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jay. Thanks for sharing your experience with the LG Dryer (DLG6101W) model. We appreciate you choosing LG, and we want to help get your dryer back to delivering the performance you expect. We strive to provide reliable, high-quality products and ensure a smooth experience.
If it's not heating, check if the gas supply valve is open and ensure it's connected to a dedicated power source. You can also try unplugging it for five minutes to reset. For more assistance, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.
Feel free to message us on social media @LGUSSupport for further help. We're here for you! ^Juvy
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry clothes well unless on High and Very Dry. If you have delicates, I would suggest hang drying them
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Hillairy. Thank you for sharing your experience with the LG Dryer (DLG6101W) model. We understand how important it is for your clothes to dry effectively, and it’s great to hear your suggestions regarding delicate items. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. If you’re consistently finding that the dryer doesn’t perform well on lower settings, we recommend checking the lint filter and ensuring that the venting system is clear, as these can impact drying efficiency.
If you have any specific concerns or need assistance, please reach out via private message on social media @LGUSSupport. We're here to help!
Thank you for your feedback, and we hope to enhance your drying experience moving forward. ^Juvy
- Cons mentioned:Interior lighting
Door open wrong side.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door open on the wrong side.,,, . . ...............................
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, FelixG. Thank you for taking the time to share your feedback regarding the LG Dryer (DLG7001W) model. We appreciate your honest review and understand your concern about the door opening on the wrong side. We aim to provide top-notch products and ensure a smooth experience.
Your insights are invaluable in helping us improve our products and provide a better experience for our customers. You may visit this link for help: https://www.youtube.com/watch?v=kGzlDfzvAp8. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you explore possible solutions. ^Juvy
Bad business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t get hot and the second repair guy didn’t know what he was talking about, so I returned it
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sharon. Thank you for sharing your experience with the LG Dryer (DLG7001W) model. We understand your concern about a dryer that doesn’t perform as expected, especially after multiple service visits.
If you decide to give LG another chance in the future, we recommend ensuring that all settings are correctly configured, as this can sometimes affect heating performance.
If you have any further questions or need assistance with a different model, please send us a private message on social media @LGUSSupport. We're here to help and would be happy to assist you. We appreciate your patience and hope you find a solution that meets your needs. ^Juvy
Dryer not properly installed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gas dryer was not installed properly and didn't dry clothes. We had to hire a handyman to fix the vent that the Best Buy installation team messed up. He also had to replace the line they put in and a connector valve that was needed. The dryer was never tested when installed. This was completely unacceptable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Poor drying
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry well, I expected more from a modern dryer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you so much for taking the time to review the LG Dryer (DLG6101W) model. We understand the importance of a dryer that effectively dries your clothes. We aim to offer reliable, top-notch products that meet our customer's needs and expectations. You may visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Barely 2 years old and will cost $400 for a new igniter.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with the LG Dryer (DLG6101W) model. We understand how important it is for your dryer to stay reliable over time, and we appreciate your feedback. If your unit is experiencing igniter issues, one helpful step is to check whether the dryer is receiving proper gas flow and that the lint filter and exhaust vent are clear. Restricted airflow can sometimes cause heating components to work harder than intended. You can also run the FlowSense diagnostic feature built into your model to detect venting problems that may affect performance. For more support, the https://www.lg.com/us/support/product/lg-DLG6101W.ABWEEUS includes maintenance tips and troubleshooting guides that may help extend the life of your dryer.
If you'd like us to assist further or explore service options, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Upset Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer didn’t have the gas going to it immediately after installation. In fact, the installers didn’t even turn the gas back on before the left. The repair company had to replaced the mother electrical board.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to dry. I was told I would get a credit which I never got. Told me a regional manager called with no caller id. It was all bs
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Liz. Thank you for sharing your experience with LG Dryer (DLG7001W) model. We're sorry to hear about the unit's drying performance. We aim to provide reliable, high-quality products that meet our customer's needs and expectations. In the meantime, you may visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. Regarding credit, we recommend contacting Best Buy customer service at 888-237-8289. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy
Dryer sucks
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer sucks. Clothes are never fully dried they are always damp
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Don. Thank you for sharing your feedback with us regarding the LG Dryer ( DLG6101W) model. We understand your concern about your clothes that are consistently coming out damp after drying. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
One troubleshooting step to try is ensuring that the lint filter and vent hose are thoroughly cleaned. A clogged vent can prevent the dryer from circulating air properly, which can lead to damp clothes even after a full cycle. Also, check the venting system to make sure there are no blockages or kinks that could restrict airflow.
Additionally, try adjusting the drying cycle based on the type of fabric you're drying. Some cycles may work better for heavier loads, while others are optimized for lighter materials. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you in troubleshooting and exploring solutions. We’re here to ensure that you get the best performance from your unit. ^Juvy
HORRIBLE FAILURE TO STAND BEHIND PRODUCT SOLD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Washer leaks. BEST BUY DENIED ANY RESPONSIBILITY. TOLD US LG RESPONSIBLE LG REFUSED TO DISCUSS
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us regarding your LG DLG7001W Gas Dryer. We understand your inquiry and want you to know that your concerns are important to us.
Although the model you've mentioned is a dryer, and it sounds like the issue is related to a leaking washer, we still want to make sure you’re fully supported. If your washer is leaking, we recommend checking the inlet hoses and drain hose connections to ensure they are secured properly and not damaged. Also, make sure the unit is level and that no detergent is overused, which can lead to excess suds and leaks.
https://www.bestbuy.com/site/lg-7-3-cu-ft-gas-dryer-with-sensor-dry-white/6450830.p?skuId=6450830
We’d love the opportunity to review your case in more detail. Please send us a private message on social media @LGUSSupport so our team can help look into this further and explore all possible solutions for both your washer and dryer concerns. We appreciate your patience and are here to help. —Renzo
Poor Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid to have imy new gas dryer nstalled, when i got home and turned the gas on it leak bad enough you could hear it. Now i had to go buy another line and do it myself. Very disappointed it wasnt check before they left. What i thought was going to be convenient, Turned into a mess. I guess i should buy from the small mom and pop stores that take time to make sure its right
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Won't heat or run
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and after the first dry cycle it broke. LG customer service said this is COMMON for the pilots to be bad from the factory
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm sorry to hear about your experience with your dryer breaking after the first cycle. It's disappointing to hear that this is a common issue with the pilots from the factory. We understand how frustrating this must be for you, and we apologize for any inconvenience this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointing. Clothes don't dry after a cycle.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you taking the time to share your experience with the LG Dryer (DLG6101W) model. We understand the disappointment caused by the unit's drying performance. We assure you that your experience does not reflect the high standards we strive to maintain. We're here to help you fix the issue promptly. Please visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Frustrated With Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had 2 of these dryers delivered and installed and neither of them heated up or dried the clothes. waited for 3 weeks for deliver the 1st time. Waited another 3 weeks for the 2nd deilivery and now I'm waiting another 3 weeks for a replacement LG drier.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Capacity, Ease of use, Noise level
LG gas clothes dryer is a winner.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG gas dryer is excellent. Easy to use and does a great job. Good capacity and relatively quiet. The lint filter also is easy to clean (much easier than our old one).
I would recommend this to a friend idli
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i didnt like it idk why inknow its a bad review but idk what to say
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi, Nena! We appreciate your feedback! If we can ever help with your dryer, be sure to let us know. ^Ian